Best Buy Houston Outlet

To my knowledge all items are open box but that doesn't mean it's unused or recently purchased, our experience with the refrigerator the screen and compressor both went bad shortly after purchase, luckily Samsung honored the manufacturer warranty, the clothes washing machine is making noise when spinning, after checking it was missing mounting brackets, so items had issues and they claim that only cosmetic like dent or scratch, I would not buy from them again but it's may worth the risk if it's less than half the price of new

They do not price match, they overcharge for everything

She was very nice in helping me find what I was looking for, very fun place to explore.

Bought an open-box GE JK3800SHSS 27 inch Built-In Combination Microwave/Thermal Wall Oven and picked up at Best Buy Outlet - Houston on 12/13/2025. Price was good, and the product webpage displayed the unit was in "Good Condition*" and claimed it was certified to work like new. Once installed at home, the upper microwave did work, but the lower oven did not work. Error message: "Communication Error with the Lower Oven." After 10 days, a GE technician came to my residence and made a diagnose that both "computers" (control boards) need to be replaced during a follow-up visit one week out. Best Buy Outlet should not have sold a defective unit. They should have conducted a thorough test on the open-box unit before selling it to the next customer (me). It's holiday season... My family needs an oven to bake dishes. Frustrating! *Geek Squad Verified Works like new. Restored to factory settings. May have minor scratches or dents. May be missing non-essential parts, accessories, or packaging.