Best Buy Houston Outlet

I would like to express my sincere appreciation for the excellent customer service and support you provided regarding the problems I experienced with my Electrolux washer. Your management team was very helpful, understanding, and professional throughout the situation. I truly appreciate the way you listened to my concerns and took action by replacing the defective washer with a new one and taking back the original unit. It is reassuring to know that a company values its customers and is willing to go the extra mile to make things right. Your kindness and willingness to help made a frustrating situation much easier to deal with. Thank you again for your outstanding service and for taking such good care of me as a customer. Your help is greatly appreciated!-----------------------------------------------------------------------------------------------------=====After buying a washer electrolux for our home After our purchase the item was damaged never worked very loud noise if/when it works got error 11 error 21 error 38 , 41 2 tech from electrolux not fixed after 8 days , we got told only we need to wait for parts7-10days more .. electrolux refuesed to replace it .. no help from bestbuy after call HQ no store phone number to call and no help from store and online representative offered to exchange for the same price. no solutions offered only inconvenienced. The experience has been subpar and would not recommend coming here to others after this engagement with Best Buy. Electrolux has flatly refused to replace this clearly defective "lemon" unit.

My freezer stopped cooling and needed one immediately. Found it online and ordered it. Got there at 7pm as they had just locked the door. Employee Eric saw the desperation in my eyes through the door and listened. He opened the door and brought my freezer out. Thank you Best Buy for employing such a caring, helpful young man.

Open box product wasn’t valid online

Very safe and value of money 💰