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Best Buy West Oaks
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Frequently Asked Questions About Best Buy West Oaks
How do I check product availability at the West Oaks Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Oaks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Oaks Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3722 reviews)
Mother D
January 16, 2025
5 out of 5
Great products nice people working there very helpful
Daniel B
January 13, 2025
1 out of 5
They will rob you blind on the card, do not sign up for it. They make up fees as they go. Avoid this place like the plague
Response from Best Buy
January 13, 2025
Hello, Daniel.
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64675206. We look forward to working with you.
Best,
^AllisonS
JoseBalta
January 09, 2025
1 out of 5
I ordered an iPhone on jan 4th and for some reason the shipment was delayed and I didn’t get notified until I started to contact UPS and it was awful because they keep transferring my call around, until finally found out that do to bad weather it is delayed until further notice, so I decided to call this location(BestBuy), talked to Joshua to cancel the order but again he said he couldn’t help me and “transferred the call to someone else “ but then hung up;
But because I need the phone for work and need the money to look around if I can find one locally.
I don’t write reviews much but I think it would help somebody to reconsider ordering online from this company, if you want to cancel an order you more likely won’t get help
Response from Best Buy
January 09, 2025
Hello there, Jose.
Thanks for taking the time to leave us your feedback. Shopping for a new phone should be a pleasant experience, so we understand your frustration. We would like to assist in any way that we can. You can connect with a live representative through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number to complete the documentation process. Also, please reference Google Review #64659758.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Regards,
^Jason
karim d
January 07, 2025
5 out of 5
Close by the house
Very friendly staff
Plenty of parking