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Best Buy West Oaks
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy West Oaks
How do I check product availability at the West Oaks Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Oaks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Oaks Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3892 reviews)
Nnowi N
January 16, 2026
4 out of 5
Best buyyy
Phil K
January 16, 2026
1 out of 5
I tried to procure new computer complete with oversized screen and new printer. Unfortunately no matter where I went and who I asked it was not possible to find someone to assist me with my choices. Best Buy has really gone downhill with their customer service and satisfaction
Just received what appears to be a standardized response asking me to come back so they can help me. It appears Best Buy has no real idea what actually goes on in their stores. The staff just sits around in various little groups talking and don’t want to get up and help people even when a customer asks for help. They just point to an area and say it’s over there or claim they’re already working with someone and wait for you to walk away. I have no interest in going back for more of their customer non- service
Response from Best Buy
January 16, 2026
Hello, Phil,
Thank you for sharing your concerns with finding the products you were looking for in store. We would be glad to assist you and to notate your complaint if you would like to reach out to us on any of our social media profiles below with Review 105598.
Facebook (https://bby.me/2kkoz0)
Twitter/X (https://bby.me/gz3w3s)
Instagram (https://bby.me/36iwnb)
Kevin S
January 10, 2026
5 out of 5
I love the monster energy fridge up front and I definitely recommend this location
Tracey S
January 08, 2026
5 out of 5
Grace was very personable and QUICK… love her