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Best Buy Gulfgate

510 Gulfgate Center Mall
Houston, TX 77087
(713) 242-7195
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Frequently Asked Questions About Best Buy Gulfgate

How do I check product availability at the Gulfgate Best Buy?
How do I check my order status?
My local Gulfgate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Gulfgate stores’ holiday hours?

Recent Reviews

4.2
(2985 reviews)
terminitus
September 05, 2024
1 out of 5
So I shop here regularly and I know sometimes things happens I had asked about my pre order and was told it comes out another day so I was like cool I asked is there a way to change the game for a different system. The guy checked and said the game is sold out and had already cancel my order. I was like that's not what I wanted to do. Came back the next day a girl on the counter on her phone took about 3 minutes to acknowledge us I hope you guys have cameras and can check. After that she said she can't help because it's gone while on her phone. Spoke to a manager and the general manager told me well nothing we can do. Sorry it's your fault. Didn't even want to check the package because inventory it's perfect at that store. Honestly I just feel like this location is going down hill. I'm not suppose another customer oner had the same issue like me not so long ago.
Bernardo R
August 30, 2024
5 out of 5
Loja bem completa e próxima do centro de Houston. Com muitos itens em estoque. Complete store with many itens in stock, and also near downtown, only 12 minutes.
Mary J
August 29, 2024
5 out of 5
Always fine what I need
zachary g
August 27, 2024
1 out of 5
Ordered a laptop online for in store pickup. Said my order would be ready in an hour, I get there and one of the guys working at the customer service desk tells me to just go home and wait for them to email me. I wait a full 24 hours and still nothing. I go back up there and another guy tells me that he has to cancel the order and now I'm out $170 and its going to take a couple days to get the refund. I needed the laptop for work the next day. Ive never had a bad experience at a Best Buy but this location is the absolute worst.
Response from Best Buy
August 27, 2024
Hello, Zachary, Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve, I you can, please connect with us through social media you can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review number 64125622. Looking forward to hearing from you! Thanks, ^Ezra

About Best Buy Gulfgate

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