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Best Buy Gulfgate
510 Gulfgate Center Mall
Houston, TX 77087
Services Offered
Geek Squad Services
Apple Authorized Service Provider
Trade-In
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Gulfgate
How do I check product availability at the Gulfgate Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gulfgate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gulfgate stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gulfgate Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2985 reviews)
terminitus
September 05, 2024
1 out of 5
So I shop here regularly and I know sometimes things happens I had asked about my pre order and was told it comes out another day so I was like cool I asked is there a way to change the game for a different system. The guy checked and said the game is sold out and had already cancel my order. I was like that's not what I wanted to do. Came back the next day a girl on the counter on her phone took about 3 minutes to acknowledge us I hope you guys have cameras and can check. After that she said she can't help because it's gone while on her phone. Spoke to a manager and the general manager told me well nothing we can do. Sorry it's your fault. Didn't even want to check the package because inventory it's perfect at that store. Honestly I just feel like this location is going down hill. I'm not suppose another customer oner had the same issue like me not so long ago.
Bernardo R
August 30, 2024
5 out of 5
Loja bem completa e próxima do centro de Houston. Com muitos itens em estoque.
Complete store with many itens in stock, and also near downtown, only 12 minutes.
Mary J
August 29, 2024
5 out of 5
Always fine what I need
zachary g
August 27, 2024
1 out of 5
Ordered a laptop online for in store pickup. Said my order would be ready in an hour, I get there and one of the guys working at the customer service desk tells me to just go home and wait for them to email me. I wait a full 24 hours and still nothing. I go back up there and another guy tells me that he has to cancel the order and now I'm out $170 and its going to take a couple days to get the refund. I needed the laptop for work the next day. Ive never had a bad experience at a Best Buy but this location is the absolute worst.
Response from Best Buy
August 27, 2024
Hello, Zachary,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve, I you can, please connect with us through social media you can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review number 64125622. Looking forward to hearing from you!
Thanks,
^Ezra