just a heads up, you can’t ask someone on the floor to get you an item that is on display, you must go to customer service. Even if there is staff standing by the section not helping anyone, they will just tell you to go to customer service.
Response from Best Buy
April 16, 2026
Hi Daisy,
Thanks for sharing this review. We can understand your frustration that it may not have been as easy as expected to get help retrieving a product. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/Ybby51), Twitter/X (https://bby.me/3CIT8P), or Instagram (https://bby.me/YR4VMw). Please include the Google Review reference number #142431 when reaching out.
Got me a nice deal on a new TV.
Amazing! Love best buy and cant wait to go back