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Best Buy Gulfgate
Services Offered
Geek Squad Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Gulfgate
How do I check product availability at the Gulfgate Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gulfgate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gulfgate stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gulfgate Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3071 reviews)
Stanley A
January 20, 2025
3 out of 5
Not enough sales people to assist.
Response from Best Buy
January 20, 2025
Hello and thanks for reaching out on Google, Stanley.
Getting help should be easy and we understand the frustration when unable to get assistance. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64709018.
Kindly,
^Graham
Michael M
January 12, 2025
1 out of 5
My wife and I recently shopped at this location, looking for a new laptop. The staff was quick to approach us to see what we were interested in. We soon found out that the lady "helping" us was not at all knowledgeable about the products she was trying to sell us. She ended up wandering off, and when we had decided on a laptop, we were told by a supervisor that we had to wait for the lady that was originally "helping" us. By that time, she was with another customer, and the other two employees that were not busy told us the same. We had to wait for her. After 15 minutes of waiting and other employees dodging our glances, we left. As we were walking out, the supervisor asked: "Are you sure you don't want to wait for her?" No customer service skills whatsoever. Unknowledgeable staff. I hope Amazon puts them out of business.
Response from Best Buy
January 13, 2025
Hi Michael,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that you didn't receive the assistance you needed to make this purchase after waiting so long, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64671870.
Thanks,
^Caleb
Sea H
January 10, 2025
5 out of 5
The employees were nice. Pick up for my item was very easy.
Marvin P
January 09, 2025
1 out of 5
Customer service was terrible. No one was even in the store yet no employees could help me find the product that I was looking for, and they all wanted to tell me to go look some wrong direction. Then I finally had somebody to help me find the item it ended up being in the front of the store
Response from Best Buy
January 10, 2025
Hi, Marvin,
Thanks for the review. We never want to make shopping with us difficult, but can see how this recent visit did not reflect those expectations.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64662015" in your message. Thanks!
Sincerely,
^April