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Frequently Asked Questions About Best Buy Gulfgate
How do I check product availability at the Gulfgate Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gulfgate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gulfgate stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gulfgate Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3229 reviews)
The s
December 10, 2025
1 out of 5
Worst customer service out of all the Best Buy’s. The advisors are nice and kind. The general manager needs to be trained by them. Not helpful at all. I wanted to simply ask a question about the product I’m buying.
Sarah S
December 07, 2025
1 out of 5
Extremely disappointing experience today. There was a line of about 10 people and only one young lady working the register while several other team members were just wandering around. I mentioned it to the manager standing at the front door, who seemed to be staring off into space. Instead of helping, he argued that he had “sent someone” — but that person only handed out pickup orders and didn’t assist with checkout at all.
It’s frustrating to see such poor management and lack of urgency. Looks like Amazon will have my business moving forward. Geez.
Gracie T
December 05, 2025
1 out of 5
Asked me to pull up to the front so someone can help me load up tv. Tv was placed by the exit no one to help me put it in my car. It wasn’t buy where they couldn’t wait 2 min for me to drive to the front to bring car for them to help.
Ms B
December 04, 2025
5 out of 5
I had a great experience. Someone was available to assist me and I didn't have to wait.