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Best Buy Gulfgate
Services Offered
Geek Squad Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Gulfgate
How do I check product availability at the Gulfgate Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gulfgate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gulfgate stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gulfgate Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3036 reviews)
Isai G
November 23, 2024
1 out of 5
terrible service, i was told i can use the price matching for black friday with the 175$ membership for my purchase and apparently now i couldn't because it was a black friday sale and they didnt have the item in store, which is stupid because i was able to price match in store like a month ago with their website price match.
also manager smelled like cottage cheese.
Response from Best Buy
November 23, 2024
Hello,
Thanks for taking the time to leave your feedback here. It's unfortunate that your experience did not meet the level of customer service we expected. I understand your frustration with not being able to match the price of your purchase. We would love to see what options are available. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64463011 as reference.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Victor S
November 20, 2024
2 out of 5
This Best Buy doesn’t have an actual check out line, they make people wait in line at the customer service bar so we end up having to wait for people to troubleshoot their orders or returns before we can checkout which should be a quick transaction.
Highly recommend going to another one if you want to avoid waiting 15min or more to check out
Response from Best Buy
November 20, 2024
Hello Victor,
Thank you for the review. I can certainly understand your concern with our process, for checking out in our stores. That can certainly be time consuming.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy
batriz g
November 19, 2024
5 out of 5
Excelente precio
janie
November 13, 2024
5 out of 5
Ms.Kim with tech squad helped me today loved her