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Frequently Asked Questions About Best Buy Galleria

How do I check product availability at the Galleria Best Buy?
How do I check my order status?
My local Galleria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Galleria stores’ holiday hours?

Recent Reviews

4.1
(6154 reviews)
BOSS U
September 16, 2025
2 out of 5
I was told to stay in the area I was in someone would be with me shortly. While I waited for 15 mins I was passed by and overlooked by employees. Had to walk around store asking for help. Im sorry but that not how you run a business
Response from Best Buy
September 16, 2025
That would definitely be frustrating and is concerning to hear that you were not assisted properly. If you need any assistance or have any questions, please message on Facebook (https://bby.me/d4oytr), Twitter/X (https://bby.me/wd06sj), or Instagram (https://bby.me/ylmajw) and an agent will be glad to help assist as well as document your experience. When you message us, please include Google Review number 43983. Thanks!
Kat C
September 14, 2025
5 out of 5
Had an issue with a scooter and Taylor G. went above and beyond to help me out—her customer service was truly incredible. Everyone at the store was very kind and helpful, and I couldn’t be happier with my new purchase. I wouldn’t shop at any other Best Buy. Highly recommend!
bennie i
September 13, 2025
5 out of 5
Excellent customer service
Teresa K
September 12, 2025
5 out of 5
Easy in store pick from my online order.

About Best Buy Galleria

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