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Frequently Asked Questions About Best Buy Galleria

How do I check product availability at the Galleria Best Buy?
How do I check my order status?
My local Galleria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Galleria stores’ holiday hours?

Recent Reviews

4.0
(5865 reviews)
Gregorio V
January 16, 2025
4 out of 5
Mucha tecnología..
Marsha G
January 15, 2025
1 out of 5
Don’t fall for the cell phone tricksters there! Black Friday Scam! Best Buy is also responsible for them as store representative’s! They talk nice, fast, omit details and then abandon you after the contract is signed! Nick and Liz…. at first are your best friends but when I have issues they jump ship and leave you behind. Now I understand why Nick bragged about the great living he makes and how Liz is coming along great as a new recruit!
Response from Best Buy
January 15, 2025
Hello Marsha, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64680975" and share your full name, email, and phone number. Thanks, ^Vanessa
Jessica H
January 14, 2025
5 out of 5
Thank you so much Joan Store 291 for going above and beyond and providing exceptional professional support and customer service. Joan is so kind so sweeet and is very knowledgeable on her job. Thanks to her , I bought a brand new HP Ryzen 2024 computer and I’m very happy with my purchase. When I come to this store I’ll be sure to bring my family and ask for Joan ♥️
Martin D
January 14, 2025
5 out of 5
They don’t have everything on stock!! I have to drive to different places for a speaker

About Best Buy Galleria

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