I've been dealing with computer issues for a long time. Took time off & priority #1 was fixing my laptop for school. I went every day & most of the geek squad was helpful & polite. Not all, but I kept getting turned around. The last day Asten took care of me while helping other customers. I was fixed & out the door in minutes. I let her know how much I appreciated it & now I'm letting you'll know. I provide customer service to 100's daily, it was cool to be treated as I treat others. Thank you again Asten!
Staff is very ignorant. Took me 1 hr to get through the checkout process for a phone. I had to tell 5 different people to get that and all of them said “ just wait here for 2 mins” every 10 mins. Really bad experience.
Tobias R
November 23, 2025
Excellent Service Experience for my new TV