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Frequently Asked Questions About Best Buy Galleria

How do I check product availability at the Galleria Best Buy?
How do I check my order status?
My local Galleria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Galleria stores’ holiday hours?

Recent Reviews

4.1
(6295 reviews)
William M
January 20, 2026
5 out of 5
BEST BUY WAS EXCELLENT!!! ¤ Super helpful staff ( Best Buy Rep. walked all over the store until we found the product I needed) THAT'S THE BEST SERVICE EVER !!! ¤ Best pricing ¤ Best checkout - Fast and Accuate I felt a real "Welcome to Houston" attitude from the different interactions I had. Thanks Team Happy New Years!!!!
Cindy K
January 16, 2026
5 out of 5
Easy peasy pick up !
kay
January 15, 2026
5 out of 5
I always had issues at this Best Buy location because the staff wasn’t as welcoming as other locations, but today Tory, was so welcoming, helpful, supportive and kind! He made sure all of my problems were taken care of and did not hesitate to assist me in a complicated transaction. I commend him for being so polite and yet so professional, he honestly went above and beyond. Thanks Tory!
Ann P
January 15, 2026
5 out of 5
I always know what I want before I go in. Fun to look at gadgets and equipment I don't need. Staff is responsive and I'm usually out of the store in under 30 minutes

About Best Buy Galleria

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