Microwave home delivery: disaster. Waited hours on the scheduled delivery day, while the delivery time kept creeping later and later. They literally never showed up. Then the system said I needed to schedule delivery. I tried calling multiple times, but the system would not put me through to a live person. I had planned to order an entire new set of kitchen appliances from Best Buy, but will now give those dollars to another store.
Response from Best Buy
January 06, 2026
Hello, Joe.
We know how frustrating it can be to not have your microwave delivered when you expect it. Please send us a private message on social media, so that we can get you all squared away. Be sure to include your review number 101309 when you reach out. We look forward to hearing from you.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
I bought a lot of products here and i like the place but the only problem there wont be much lighting in front and you think it is closed from distance.
The staff did a great job helping me.
Tiffany B
January 04, 2026
They don't really carry anything for those of us who have old electronics. I asked at front service desk and they suggested I go on Amazon or Etsy..........
Believe it or not, this old lady already tried and was not able to find what I needed.
I thought they may carry some items that would be universal.
I was wrong.
#missingradioshack.😁