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Frequently Asked Questions About Best Buy Galleria

How do I check product availability at the Galleria Best Buy?
How do I check my order status?
My local Galleria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Galleria stores’ holiday hours?

Recent Reviews

4.1
(6072 reviews)
Ai L
July 13, 2025
1 out of 5
Bad customer service
Response from Best Buy
July 15, 2025
Hello, Thanks for the review. We understand how important it is to receive top-tier service, and we would like to follow up with you to learn more about how we can be better. We would be grateful to have you connect with us through a private message on Facebook (https://bby.me/rwh4vu), Twitter/X (https://bby.me/1pchxa), or Instagram (https://bby.me/1i1hul). For the fastest response, please include your full name, email, phone number, and "Google Review 15266" in your message. Thanks! Regards, ^April
Marcelo T
July 13, 2025
1 out of 5
A lot of discrimination, specially from Crystal manager. Your better off visiting a different store and save yourself the bad experience.
Response from Best Buy
July 14, 2025
Hi, Marcelo, Thanks for your feedback. I'm saddened to hear that this has been your experience. This is never something we expect and would like to get more information regarding the experience you've described. Please connect with a Best Buy representative by sending a private message to us on any social media platform. X: https://bby.me/rmzyv5 Facebook: https://bby.me/tka267 Instagram: https://bby.me/w5hkpd Best, ^Kadian
Hassan N
July 08, 2025
5 out of 5
Chris in the magnolia/home theater department is possibly the best Best Buy sales person. He delivered on all marks.
Steve C
July 03, 2025
1 out of 5
I keep getting emails from best buy they trying to charge me something that I didn't purchase,there's some fraud shit going on,im about to call my lawyer

About Best Buy Galleria

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