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Best Buy East Houston
Services Offered
Geek Squad Services
Windows Store
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy East Houston
How do I check product availability at the East Houston Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Houston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Houston stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Houston Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2327 reviews)
Mike M
November 29, 2025
1 out of 5
I had a really disappointing experience at Best Buy due to the store manager, Miguel. Several items on the shelf were clearly mislabeled with a lower price, but when I brought it to his attention, he refused to honor the displayed price. Instead of trying to make it right or even acknowledging the inconvenience, he acted dismissive and unhelpful. Good customer service is about taking responsibility and helping shoppers feel valued, and unfortunately that was not the case here. Definitely expected better from a store manager. I left frustrated and won’t be returning to this location anytime soon.
Classy D
November 22, 2025
1 out of 5
For me to order an open box item then drive an hour to get there, only to find out half the stuff was gon and it was package in a brown regular box.
Isbelio M
November 22, 2025
5 out of 5
Excelente surtido con los mejores precios, encontré el móvil que buscaba y como lo quería, excelente servicio
Pedro P
November 11, 2025
5 out of 5
Amo esta tienda, voy cada vez que estoy en USA