Frequently Asked Questions About Best Buy East Houston
How do I check product availability at the East Houston Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Houston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Houston stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Houston Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2209 reviews)
Esther H
January 16, 2025
5 out of 5
Excelente ambiente.
Zlatko S
January 12, 2025
1 out of 5
Bought an open box Lenovo Yoga speakers aren't working. And no i checked drivers did troubleshooting and speakers still didn't work. Geeksquad fail. At the same store exchanged for an open box lenovo desktop. Come to find out the power port is damaged and won't stay on. What are you guys seriously doing. Maybe if the customer tells you the thing is defective when returning it is defective. Why are yall putting these things back up for sale. In good or excellent condition. What the hell?
Response from Best Buy
January 12, 2025
Hello,
Thank you for sharing your review with us. Purchasing open-box items should be a great way to get the tech you want while also getting some big savings. We do expect for these items to undergo some vigorous testing before being placed for sale and can see that this may not have been the case. We would like to follow up on this matter and learn more.
Please connect with a member of our team here at Corporate through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review " in your message. Thanks!
Sincerely,
^April