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Best Buy East Houston
Services Offered
Geek Squad Services
Windows Store
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy East Houston
How do I check product availability at the East Houston Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Houston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Houston stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Houston Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2300 reviews)
Oneyda V
September 28, 2025
5 out of 5
Excelente lugar
Jesus D
September 27, 2025
5 out of 5
👍
Henry G
September 22, 2025
5 out of 5
A great place for the best cutting technology. Adequate for low end cheap technology.
Janet C
September 21, 2025
1 out of 5
Never ever try to upgrade your phone in this place!! The man that helped me today had no clue what he was doing. He got the numbers swapped around so as the other people on my account were unable to even use their phones. On top of that I added a new line and wanted to keep that persons same number but this changes the number. Not to mention he all of us on different plans! So I return to the store after I realized what happened and says he cannot fix it and that I need to call AT&T customer service. The customer service guy was an idiot too. I cant understand him on the phone and after over an hour on the phone with him I got nothing resolved. Finally i just went to the AT&T store and the first store on Wallisville rd proceeds to tell me they cant do anything either so I try the one near Summerwood and they fixed everything in an instant. I really don’t appreciate this man not knowing what he was doing and ruining my whole Sunday just because he was an idiot. I will not do business here again.