Frequently Asked Questions About Best Buy East Houston
How do I check product availability at the East Houston Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Houston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Houston stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Houston Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2182 reviews)
Spencer J
October 23, 2024
2 out of 5
I like to go walk around and look at all the new tech but everything here is too expensive
Response from Best Buy
October 23, 2024
Hi there, Spencer,
Thank you for reaching out to us here and for your candidness. I'd love to ensure that your attempts to receive assistance and experience are addressed further.
To do so, please feel free to reach out to us via any of our Social Media platforms. To assist in directing you to our team, I've provided a few links below to our accounts. Please also add the number below to your message, as it will allow us to track your Google Review.
Google Review #: 64345453
Thank you, and we look forward to hearing from you.
^Duncan
Links: Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy)
omar r
October 20, 2024
3 out of 5
Is hard to find everything in best buy they don't have all you need
Response from Best Buy
October 20, 2024
Hello,
Thanks for sharing your feedback. I get that not being able to find what you want to purchase isn't ideal.
Our stores often are limited on space, so they may not be able to carry everything that we'd like. We do have an expanded online selection of products though at BestBuy.com and provide several options for fulfillment of online orders.
That said, I'd like to have your feedback documented on our corporate level. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and a reference to your "Google review case 64334011".
Sincerely,
^Melissa
Jesus D
October 07, 2024
5 out of 5
Good place and price
Sherita B
September 30, 2024
5 out of 5
The girls at the geek squad are awesome.They helped me pick out a new computer and I couldn't be more happier