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Frequently Asked Questions About Best Buy Willowbrook

How do I check product availability at the Willowbrook Best Buy?
How do I check my order status?
My local Willowbrook Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Willowbrook stores’ holiday hours?

Recent Reviews

4.2
(5083 reviews)
A- M
January 31, 2026
5 out of 5
Customer service is always great here.
TJ S
January 28, 2026
2 out of 5
A shell of it's former glory. Had to wait for about 30 minutes in the same spot in line. It's just not the same
Response from Best Buy
January 28, 2026
Hello, TJ, It definitely makes sense to expect friendly and attentive support that respects your time. We would love to hear any feedback you may have and provide assistance if possible. To begin, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #110036 in your message. You can find us here: Twitter(X): https://bby.me/ae9c1b Facebook: https://bby.me/3fiudy Instagram: https://bby.me/gelxsc
Darren M
January 24, 2026
4 out of 5
Clean location. Some employees want to help, majority just want to hide to the end of the shift. Not fully stocked up on merchandise, alot of empty shelves.
maged m
January 18, 2026
1 out of 5
Bad customer service. This store missed out on a large purchase in the cameras Multiple times asking for somone to help and no one shows up to the cameras. Easy sale I know what I wanted. Employees just sitting around unfortunately with a store not having many people. Then we flagged some individual down and she said wait he just called it in. Which is untrue they called it in over 3 times. So we left not wasting time in a store that doesn’t want to sell.

About Best Buy Willowbrook

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