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Best Buy Willowbrook
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Willowbrook
How do I check product availability at the Willowbrook Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Willowbrook Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Willowbrook stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Willowbrook Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5006 reviews)
ожидал у
September 15, 2025
5 out of 5
I arrived at this BestBuy business location to purchase some electronic items. Upon arrival into the business contact was made with a black female who was identified by her name badge as "KOREA-SUPERVISOR-TEAM MEMBER SINCE 2015".
Korea aided me and showed me all the differences between the electronic camera devices I was specifically looking for. Korea explained the benefits of the BestBuy credit card** to me and also allowed me to take my time and examine all electronic camera's.
While listening closely to Korea thoroughly explain everything to me. I noticed she actually has a passion doing what she does and actually cared about my questions and concerns so I THE CUSTOMER can make the best purchase I can.
This BestBuy location has always been great and all.. but staff members like Korea will keep me coming back to this exact location.
Rahul k
September 15, 2025
3 out of 5
Best Buy is expensive. Even refurbished mobiles costs as low as 500-600 dollars where as you can get the same mobile for 300-350 in Walmart, back market and other sites.
Response from Best Buy
September 15, 2025
Hello, Rahul.
We understand the frustration when you cannot find what you are looking for at the price you want. We offer many price ranges for mobile devices on our website, see here: https://bby.me/0t9ou4
If you have further questions or need of help, please reach out to us in a private message on Facebook (https://bby.me/fj19s5), Twitter/X (https://bby.me/08kwuz), or Instagram (https://bby.me/rx65ol), and mention your Google review, 43830.
L S
September 14, 2025
5 out of 5
No complaints
Rob M
September 10, 2025
3 out of 5
BBY is a hit and miss. Some folks in sales and in-person customer service are an absolute treasure and some folks (particularly when dealing with them over the phone) are an absolute waste of time.