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Frequently Asked Questions About Best Buy Willowbrook

How do I check product availability at the Willowbrook Best Buy?
How do I check my order status?
My local Willowbrook Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Willowbrook stores’ holiday hours?

Recent Reviews

4.2
(4911 reviews)
Todd T
April 14, 2025
1 out of 5
This location needs a -5 star!! What a JOKE of a business!! More employees in the store than customers and it was more important to put up stock then help an active customer ready to buy multiple items. Waited for 30 minutes and NO ONE came to offer assistance. Employees walk right past you and won't bid you the time of day. The web site showed they had in stock what I was looking for and after asking 2 employees to get me some assistance and NO ONE ever came. I was tired of waiting and after asking the door greeter for assistance as well, he blew me off that they were busy. Management has no idea what's happening on the floor. Obviously THEY don't want my business!!!! I will be sure to take it elsewhere from now on.
Castaneda
April 14, 2025
5 out of 5
A classic place for all your electronics and more
Kevin H
April 10, 2025
5 out of 5
Great service helping me pick out a phone
Big M
April 09, 2025
5 out of 5
Unfortunate location due to construction bu the store itself is quite nice

About Best Buy Willowbrook

bestbuy.com