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Frequently Asked Questions About Best Buy Sharpstown

How do I check product availability at the Sharpstown Best Buy?
How do I check my order status?
My local Sharpstown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Sharpstown stores’ holiday hours?

Recent Reviews

4.1
(3664 reviews)
Moiises A
May 15, 2026
5 out of 5
Good
Juan C
May 12, 2026
5 out of 5
Excellent service good environment
Adebiyi A
May 01, 2026
1 out of 5
I just came back right now from this best buy store on GESSNER, last week Friday 24th of April 2026. I wanted to buy a laptop They showed me many type of laptop computer and I pick one the young man told me that the one I want is very new and they don't have it in the store that I can pay and come to pick it up today Friday 1st of May 2026. On getting there the customer service lady game me a laptop and I opened it behold it was not the one they showed me and told me the price is $649 total came to $724 and I paid as soon as I want back to the guy who sold me the laptop he said somebody else was going to attend to me. I know something was wrong the new boy came and said that the price I paid is not for the laptop I wanted but for the one they gave me, I ask them to get there manager because I was told that the laptop I wanted is sold $1199 and i have already paid $725 in anticipation for what i wanted the manager then gave me the option of a refund after 1week of wait that is FRUAD coming from a big company like BESTBUY where do we go from here. Please do not pay upfront in BESTBUY, see what you want pay and pick it up on the sport if they ask you to come back to pick it up go elsewhere to buy because you will not get what you paid for or the price will change by the time you go back to pick it up. Or go and get used system.
Response from Best Buy
May 02, 2026
Hello there! Thank you for your review. We appreciate you taking the time to share your experience. TO formally document your concerns, feel free to reach out to us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention your Google review 147893.
Alba P
May 01, 2026
5 out of 5
Good

About Best Buy Sharpstown

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