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Geek Squad services available at a nearby store.
Use the appointment scheduler to get to the right location for you
Best Buy Sharpstown
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Sharpstown
How do I check product availability at the Sharpstown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sharpstown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sharpstown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sharpstown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3635 reviews)
Jaylin d
March 21, 2026
1 out of 5
Just a bunch of employees standing around, not helping. They really aren't helpful at all. It took about 20 minutes just for them to get a key to retrieve the product from the shelf. Almost like they lost the key and couldn’t find it or something.
Response from Best Buy
March 21, 2026
Hello, Jaylin,
Thank you for reaching out to us here to share your experience. We understand how important excellent customer service can be, and we would be happy to take a closer look into this to document any feedback you may have. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 133088.
Facebook (https://bby.me/AQT1o4)
Twitter/X (https://bby.me/GOwpQe)
Instagram (https://bby.me/C68wrw)
We look forward to assisting you there.
roberto c
March 19, 2026
3 out of 5
They follow you around if like you stole something
Christine O
March 16, 2026
5 out of 5
Customer Service is top notch and their prices are reasonable. Love it
Iamman S
March 16, 2026
5 out of 5
Local Guide Review:
I visited this location to compare prices on laptops 💻 and cameras 📸, and I was thoroughly impressed with the level of service.
The staff members were incredibly helpful and proactive. Rather than just directing me to an aisle, they engaged me with thoughtful questions to get a better understanding of my specific needs and projects. Their expertise made the decision-making process much smoother and less overwhelming.
If you're looking for a team that actually listens and helps you find the right tech for your goals, this is the place to go! Highly recommended for their professional and supportive environment.