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Geek Squad services available at a nearby store.
Use the appointment scheduler to get to the right location for you
Best Buy Sharpstown
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Sharpstown
How do I check product availability at the Sharpstown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sharpstown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sharpstown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sharpstown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3579 reviews)
Jonathan
December 16, 2025
5 out of 5
Great Products and Displays. Everything you Ever Need.
Carlos A
December 05, 2025
5 out of 5
Nice staff there
Leah C
December 04, 2025
3 out of 5
UPDATE 12/9/25- The agent I chatted with told me the TV was actually cheaper than what I had purchased it for the first time so I saved $100 in the new order. They refused to honor the price, I guess I got lucky so changing it from one star to 3 stars only because they had better pricing.
***ZERO STARS*** They cancelled my order without warning and refused to honor the price. I could not make it to pickup my order due to inclement weather and they still refused to let me purchase and honor the price I paid for initially. The manger was rude and unprofessional. I WILL BE CANCELLING MY CREDIT CARD AND GOING TO TAKE MY BUSINESS ELSEWHERE.
Response from Best Buy
December 04, 2025
Hi there, Leah.
Thanks for your review. We understand how frustrating it can be to have an order cancelled and to not see the original price carried over when trying to repurchase. We'd be happy to take a closer look and explore what options may be available. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/59ie57)
- Twitter/X (https://bby.me/ouv7pz)
- Instagram (https://bby.me/c0mpr1)
When reaching out, please mention it is regarding your Google Review 81646.
Kindest Regards.
Oscar S
December 03, 2025
5 out of 5
Buen servicio