Claire
September 03, 2025
Disappointed with the shopping experience and customer service. I wouldn’t recommend this store.
I purchased a Samsung phone here on 5-31-25. On Monday, 9-1-25, the screen wouldn't unlock. I called Best Buy on Bunker Hill for assistance. When a human answered, I described my issue. They said Geek Squad would help. They attempted to transfer me. After about 2 minutes, I was disconnected. No one called back. This was life and death for me. My life is on this phone. I will strongly reconsider using BB in the future. Not acceptable!
Walter S
September 02, 2025
Very good customer service.
Narendra s
September 01, 2025
store for all electronics item