Frequently Asked Questions About Best Buy Bunker Hill Rd
How do I check product availability at the Bunker Hill Rd Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bunker Hill Rd Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bunker Hill Rd stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bunker Hill Rd Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4886 reviews)
Scott O
January 05, 2026
1 out of 5
What a joke! Went in at 7:06pm on Monday. My intention was to buy either a Sony or Samsung 65” OLED television and soundbar. No one in the department was there to assist me. Then I found him with his head buried in his phone. Never looked up once to see if anyone was around that needed assistance. I watch him for about 5 minutes out of curiosity. He never moved or looked up. It was almost as if he were hiding from customers. Off to Costco I go…
Lechelle J
January 02, 2026
1 out of 5
It is completely disgusting that I want to talk to someone in the damn store and u are automatically sent to someone INDIA, who is way past less than helpful!!!!
Response from Best Buy
January 02, 2026
Hello, Lechelle,
Thank you for taking the time to reach out to us here and share your experience. We understand how important excellent customer service can be, and we would like to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 99557.
Facebook (https://bby.me/9rqkju)
Twitter/X (https://bby.me/3rcugd)
Instagram (https://bby.me/czmx0a)
We look forward to assisting you there.
Desiree B
December 31, 2025
1 out of 5
Worst customer service
Response from Best Buy
December 31, 2025
Hi,
We want to hear about this poor customer service you received. Please mention review #98513 when connecting on social media links.
Facebook (https://bby.me/vnznpi)
Twitter/X (https://bby.me/a8tgd7)
Instagram (https://bby.me/1gqrxw)