Best Buy Atascocita

Had a really bad experience with the company, had my meta glasses stolen by a fedex driver who delivered the package. Upon taking the package inside I noticed the box had a different packing tape, other than the sealed tape from best buy. Did a claim with Best Buy and was denied with no explanation or investigation. Told us to go through law enforcement. No investigation was done, no asking for a picture of the tampered box. No new packing tape or etc. Customer service, no real time help. Crazy thing is I had two meta glasses delivered on two separate days, one of the boxes came tampered with the other it wasn't. I bet anyone can spot the difference.

Como cualquier best buy

This happened 05/06/2026. I went to the store to buy a apple computer for my daughter that is going to college. i wasn't sure if to buy a McBook Neo or McBook Air, so the seller started to "help" me. He gave some reasons to buy the Mc Book Air (more expensive) and among them he said I could get a 10% of my purchase "back". I asked "off" and he said "Back" so that I could spend that money buying other things. I said Ok I am going to buy the McBook Air ($1,027), so he said "you have to answer the questions on the point of sales' little screen: 1) SSN, 2) if I owe or rent, 3) my annual income. At this point I thought that it was some type of program for people buying a McBook Air for the first time. Later I realized that he made me sign up for the best buy Credit card without my consent. He never said the word "Credit card" at all. I even gave him my debit card because I thought I was paying with the debit card. He gave it back to me and when I got home I checked my bank account and nothing..... then 2 weeks later I received the credit card and I found the amount charged on that card. I pay it in full and never got NO 10 % back as promised.

They had my order ready when I got there. The store was clean too.