Best Buy Atascocita

Mr. Lewis was extremely helpful and provided excellent customer service. We came in looking for a computer and weren't sure which one would be the best fit for us. He patiently walked us through every step, answered all of our questions, and helped us make the right decision. We left very happy with our purchase and will definitely be coming back. Mr. Lewis was the best!

I went to Best Buy to compare a few phones in person before making a decision. Almost immediately after walking in, an AT&T salesperson approached us and continued trying to sell us on switching carriers, even after we repeatedly explained that we were only there to look at phones and were not interested in changing providers. The sales pitch continued despite us saying “no” multiple times, to the point that we eventually left without even getting to compare the phones we came to see. I specifically chose Best Buy because I wanted to browse without the pressure of going to a carrier store. Unfortunately, the experience felt no different than walking into an AT&T store. Customers should be able to shop for products without feeling pressured into conversations they’ve already declined.

Lovely young person with bleached eyebrows was able to direct us to exactly what we were looking for quickly and nicely.

Had a really bad experience with the company, had my meta glasses stolen by a fedex driver who delivered the package. Upon taking the package inside I noticed the box had a different packing tape, other than the sealed tape from best buy. Did a claim with Best Buy and was denied with no explanation or investigation. Told us to go through law enforcement. No investigation was done, no asking for a picture of the tampered box. No new packing tape or etc. Customer service, no real time help. Crazy thing is I had two meta glasses delivered on two separate days, one of the boxes came tampered with the other it wasn't. I bet anyone can spot the difference.