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Best Buy Atascocita
Services Offered
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Frequently Asked Questions About Best Buy Atascocita
How do I check product availability at the Atascocita Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Atascocita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Atascocita stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Atascocita Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1759 reviews)
Bob N
February 28, 2025
1 out of 5
Lazy staff, no customer service. This is why you have to order everything online now adays. They don't even know their own products.
Response from Best Buy
February 28, 2025
Hello Bob,
Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64875464.
Kind regards,
^Aaron
Andrea S
February 28, 2025
5 out of 5
The older gentleman working the return desk today Friday 2/28 at noon is so very pleasurable! He made my return process fast and easy! He's a great asset!
Ana V
February 19, 2025
5 out of 5
Great customer service, the employees were very helpful when I’ve had questions and were very knowledgeable on the items.
Justin D
February 16, 2025
2 out of 5
I recently purchased an open-box "Excellent" condition Philips - Hue Solo Lightstrip 5m (16ft) - White and Color Ambiance on 2/16/2025. Easy process online and the staff was very friendly.
However, upon receiving the item, I noticed several issues. The box appeared damaged, and when I opened it, I found wiring tape around the control box. The adhesive backing was partially worn from prior use, and most concerningly, the lightstrip displayed a defect where it only emitted green light (attached photo).
This condition does not align with what I would expect from an "Excellent" rating and, in my opinion, may not even qualify as "Fair." I made a 45-minute trip for this same-day pickup, which will now result in a return.
I wanted to bring this to your attention as it raises concerns about the accuracy of open-box condition ratings. Thankfully, BestBuy stayed true to their return policy.
Response from Best Buy
February 17, 2025
Howdy, Justin.
Thanks for providing your feedback here on Google. We know how important it is to get the product that you are expecting. If you still need some help, please reach out to one of our live representatives through one of the social media platforms below. Be sure to reference Google Review #64821320.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Cheers,
^Jason