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Frequently Asked Questions About Best Buy Humble

How do I check product availability at the Humble Best Buy?
How do I check my order status?
My local Humble Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Humble stores’ holiday hours?

Recent Reviews

4.1
(3492 reviews)
Carmen S
January 16, 2025
5 out of 5
A clean store and a good customer service
J P
January 15, 2025
3 out of 5
Great store with great selection in electronics. I walk in to pick up an order and while doing so I ask one of the workers a question. She immediately cut me off and gave me her back. She was so rude horrible costumer service, she needs to be retrained! As she turn back around i just walked off and spoke to another male worker who gladly helped me. If she could have listen to me for a few seconds of her time that would have been great but she acts like she’s important. She Wears a piece of clothing around her head I believe they called them a Hijab 🧕 she was the only one with it for that reason I gave this story a 3 star. Why work for retail store that deals with customers if you can’t even be nice to them.
Response from Best Buy
January 15, 2025
Hello. Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64681229" and share your full name, email, and phone number. Thanks, ^Jacob
CRYSTAL P
January 11, 2025
1 out of 5
Purchase online, the employees here are rude, lazy & not familiar with electronics.
Response from Best Buy
January 12, 2025
Good Afternoon, Crystal, We certainly understand how you are feeling after not getting the assistance you needed when you reached out for help. We would love to review this interaction in depth with you. Please feel free to reach out to us by sending a private message to our team on social media. Make sure you include your Google review case ID in your message: #64668490. - Facebook (https://facebook.com/BestBuy) - Twitter/X (https://twitter.com/BestBuySupport) - Instagram (https://instagram.com/BestBuy) Kindest regards, ^Bobby
Alexis G
January 11, 2025
5 out of 5
I went in there to buy AirPod pros. I got helped as soon as I got to the section and everyone was nice. In and out in 10 mins.

About Best Buy Humble

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