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Sony Experience%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Humble
How do I check product availability at the Humble Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Humble Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Humble stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Humble Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3676 reviews)
Linda S
November 01, 2025
4 out of 5
Bought a TV and the customer service was on point!
music P
October 28, 2025
5 out of 5
I was having an issue with a phone I had bought on line and one female employee was rude and not helpful at all..was glad she left her post cuz then a young showed up to help and he was so much more polite and well mannered and he took care of our problem with no attitude..
Aronpaul O
October 23, 2025
1 out of 5
During my recent visit, I approached the associate for assistance with a return, as I explained the situation that the mobile app it gives me the option for a return. I will have screenshot of option and eligibility or return. Her name was AMELIA(Amela) store manager along with Jeramarcus another a manager. Instead of providing courteous and professional service, the associate responded in a rude and dismissive manner. Their tone and attitude made me feel disrespected, embarrassed, uncomfortable, which is not what I expect from a company known for excellent customer service.
The app should not give me false advertisement for a return yet was denied the rude sale associate.
Response from Best Buy
October 23, 2025
Hello, Aronpaul,
Thank you for sharing your concerns on how you felt with the tone and perceived attitude at the Humble, TX Best Buy. We would be glad to investigate this concern if you would like to reach out to us on any of our social media profiles below with Review 59446 for support.
Facebook (https://bby.me/aq3i6t), Twitter/X (https://bby.me/lxjph1), Instagram (https://bby.me/gil9vm)
Adam F
October 22, 2025
1 out of 5
It's amazing how so many of these locations think that it's a pleasant experience going into a retail store and having incredibly loud music blasting in your face. It's actually very irritating since basic communication is impossible in this situation. I'm shocked that the store can even make a sale with this nonsense going on.
Response from Best Buy
October 23, 2025
Hello! Having a loud distraction while trying to shop can be a frustrating experience, and we appreciate you taking the time to leave this feedback. If you need any assistance, please feel free to reach out to us via Facebook (https://bby.me/jiruya), Twitter/X (https://bby.me/s61l32), or Instagram (https://bby.me/de4gw2) and include Google Review number 59208. Thanks!