How do I check product availability at the Humble Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Humble Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Humble stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Humble Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3492 reviews)
Carmen S
January 16, 2025
5 out of 5
A clean store and a good customer service
J P
January 15, 2025
3 out of 5
Great store with great selection in electronics. I walk in to pick up an order and while doing so I ask one of the workers a question. She immediately cut me off and gave me her back. She was so rude horrible costumer service, she needs to be retrained! As she turn back around i just walked off and spoke to another male worker who gladly helped me. If she could have listen to me for a few seconds of her time that would have been great but she acts like she’s important. She Wears a piece of clothing around her head I believe they called them a Hijab 🧕 she was the only one with it for that reason I gave this story a 3 star. Why work for retail store that deals with customers if you can’t even be nice to them.
Response from Best Buy
January 15, 2025
Hello.
Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64681229" and share your full name, email, and phone number.
Thanks,
^Jacob
CRYSTAL P
January 11, 2025
1 out of 5
Purchase online, the employees here are rude, lazy & not familiar with electronics.
Response from Best Buy
January 12, 2025
Good Afternoon, Crystal,
We certainly understand how you are feeling after not getting the assistance you needed when you reached out for help. We would love to review this interaction in depth with you. Please feel free to reach out to us by sending a private message to our team on social media. Make sure you include your Google review case ID in your message: #64668490.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Alexis G
January 11, 2025
5 out of 5
I went in there to buy AirPod pros. I got helped as soon as I got to the section and everyone was nice. In and out in 10 mins.