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Frequently Asked Questions About Best Buy Humble

How do I check product availability at the Humble Best Buy?
How do I check my order status?
My local Humble Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Humble stores’ holiday hours?

Recent Reviews

4.1
(3752 reviews)
Baby
March 09, 2026
5 out of 5
This Best Buy has a sound room for home theater entertainment that is really something to hear. They also have a wider selection than most Best Buy stores.
Mauricio L
March 09, 2026
5 out of 5
Muy bien atendido.
Paul G
March 07, 2026
5 out of 5
Good service. Sales person was very helpful and informative.
Ambience P
February 25, 2026
3 out of 5
I am only giving 3 Stars because of Caesar. He was great! However Dewayne or Duane however you spell it from Geek Squad was not very personable or friendly. Not only did he tell me to wait or hold on one minute more than once (I was there since 12 and didn’t get out until 6ish) but he helped another woman (elderly and pale toned) who came well after me first before helping me! I felt disrespected and unseen and unheard! Before Ceasar left, due his shift being over, he advised me that Dewayne would be helping me and he was of no help! Not only that but when i did decide enough was enough and got up to walk away, only then did he address me and my daughter and say “is everything good” knowing good and well it was not! Please do better! Treat people with respect! As i mentioned, I had been there since 12. Left at 1 came back around 2 and was told it would be another hour or so. Left came back at 5 and waited another hour and 1/2 only to be ignored! Shame!!!!!!1 5/10 do not recommend especially if Dewayne assist you.
Response from Best Buy
February 26, 2026
Hi there! Thank you for taking the time to leave feedback for us regarding your recent interaction. I can understand expecting an accurate timeframe when waiting for Geek Squad to assist you. So that we can properly document your feedback, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/ov5zyh), X (https://bby.me/j4zvt9), or Instagram (https://bby.me/t6f1eq). Please be sure to reference “Google review #121938” in your social media message.

About Best Buy Humble

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