BuckeyeNation
March 29, 2026
I was in the market for a new laptop and Kay was more than helpful. He went above and beyond to help me out. I told him because I wasn't going to purchase the laptop today, because my company would be purchasing it, I told him the least I could do is write a good review for him. He deserves to be recognized for his help and willingness to educate me on the right computer.
Great service! Curb side pick up is a breeze. Return policy is great after you buy online if you have any issues.
The guy who claims to be the manager as of 03/24 at this humble tx location there isn't 1% of skills in him for being a manager where he simply couldn't provide me the resolution of an issue related to pick up and delivery where a customer himself requested for alternative and found a resolution, when asked for higher escalation department to get his complain lodged for misbehaving replied and denied having any other escalation member or department available
Imagine best buy just have 1 point of escalation lol
Then eventually i had to skip my important meeting wasted my 30 minutes stop figured out customer service department myself got the issue resolved myself
Woahh kudos and keep it up i will never ever shop from not just this specific location but i will never ever stop at any best buy again
Son una muy buena opcion para comprar electronica. Todo prolijo y ordenado