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Best Buy Hurst
869 NE Mall Blvd
Hurst, TX 76053
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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LG Experience
Car & GPS Installation Services
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Hurst
How do I check product availability at the Hurst Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hurst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hurst stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hurst Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3724 reviews)
Rana R
September 04, 2024
5 out of 5
Nice clean and custom service is amazing
M S
September 02, 2024
1 out of 5
We were at this location the last week of August 2024. This crew seriously has zero problem-solving skills, zero customer service skills and zero self-awareness. The front crew were just huddled in groups chatting it up with each other even though there customers looking confused and probably waiting for someone to assist. Seriously, I don't know why we even bother going here for electronics when we could easily just shop on Amazon.
How does this location have too many people and not enough help? If this location represents Best Buy, they will not last much longer.
Response from Best Buy
September 03, 2024
Hi there, M S,
Thank you for reaching out to us here and for bringing this to our attention. I'd love to ensure that your experience and attempts to get assistance are addressed further.
To do so, please feel free to reach out to us via any of our Social Media platforms. To assist in directing you to our team, I've provided a few links below to our accounts. Please also add the number below to your message, as it will allow us to track your Google Review.
64151835
Thank you, and we look forward to hearing from you.
^Duncan
Links: Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy)
Brian P
September 01, 2024
5 out of 5
Love this place. Great prices.
Jose M
August 24, 2024
5 out of 5
Buena atención al cliente