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Frequently Asked Questions About Best Buy Hurst
How do I check product availability at the Hurst Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hurst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hurst stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hurst Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3867 reviews)
Arielle A
April 28, 2025
5 out of 5
Never have any issues when I come here. Customer service is always great!
Marshall C
April 26, 2025
5 out of 5
Since I'm in from out of town, I tried to order a pickup but it wasn't allowing me to use my Best Buy card. So I confirmed that they had the product, a shark floor sweep, in stock and drove there. One of the blue shirts asked me if I needed help. You showed me right where it was picked up. The box took it to the counter and I paid for it. That's customer service man! Thanks guys,from an out of town Californian.
Daniel K
April 20, 2025
5 out of 5
Always good service
michael s
April 18, 2025
1 out of 5
This Best Buy store in hurst is in a great location. But due to the lack of knowledge of the employees that work in the store and the lack of support from the employees in the store. I now have to drive an extra 10 miles out of my way to get the proper Support from another Best Buy that truly cares about the values of their customer.
Response from Best Buy
April 18, 2025
Hi, Michael,
Thank you for your feedback. I definitely understand how challenging it can be when you're prepared to make a purchase and don't receive the necessary support. We deeply value your business and are committed to ensuring all our customers have an excellent experience.
To ensure your feedback is properly documented, please send us a private message or DM using the links below that include your full name, phone number, and email address. Be sure to mention your Google review 65055476.
Facebook: facebook.com/BestBuy
Instagram: instagram.com/bestbuy
Twitter/X: twitter.com/BestBuySupport
Kind regards,
^Pre