How do I check product availability at the Hurst Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hurst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hurst stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hurst Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3969 reviews)
Stephanie J
October 04, 2025
5 out of 5
Okay my husband and I we're having a strong conversation about whether or not we needed a mini deep freeze so I hate Walmart I make that very publicly known so I will shop around so I found Best buy online so any alternative to the other I will take even if it's even if it means $5 difference in their favor as long as I don't have to go there to Walmart so we walk into Best buy after I see an ad online now I'm still not happy with even getting a deep freeze okay however not only do I walk in a little snippy as we still have a strong discussion about whether or not we even need one and the money that we don't really have to put toward one so I walk in I walk to the appliances and lo and behold sitting all by itself in a corner is this cute little white deep freeze and $20 cheaper than the one he saw and it's cute and it's tiny okay cuz our apartment is efficiency studio type thing like there's no room in here so but the freezer refrigerator is just as tiny as the room so anyway the cutest little tiny deep freeze you ever saw in your life and I'm like well still a little pricey for me so this nice lady sweet nice lady I don't know if she just felt my uneasiness or my sniffiness and she says so I have one that's a little less expensive maybe a little smaller if you would like to look at it but it's still I think you fishing enough that would help you with your needs and I said you just read my mind I said okay show me and she said gladly and for the life of me I cannot remember this nice lady's name a short little blonde haired girl but absolutely great service she read my temperament she read my need she saw the situation she solved it all actually I'm sitting here with the cutest little mini deep freeze that she ever saw in your life it fits in my little little bitty apartment and now I'm able to store food so cuz my freezer is the size of the smallest microwave you've ever seen so I was like wow thanks Best buy so moral to this story is yes one more way to bury Walmart thanks Best buy
Mary E
October 02, 2025
5 out of 5
I made a big mistake with an online order. Anthony went way above and beyond helping me sort out the self-inflicted problems I caused and was extremely kind and patient. Amazing customer service!!!!
Danny R
October 02, 2025
5 out of 5
Very attentive. Sometimes I get asked if I need help front to back by like 5 people when it's not busy. Solid.
Robert C
October 01, 2025
3 out of 5
no traffic, no customers.
Response from Best Buy
October 01, 2025
Hello, Robert. We appreciate you taking the time to leave a review. If you'd like to give additional feedback or are in need of additional assistance, please feel free to reach out to us in a private message on Facebook (https://bby.me/nvv1sn), Twitter/X (https://bby.me/jgfiyu), or Instagram (https://bby.me/bnvqwy), and mention your Google review, 50475.