How do I check product availability at the Hurst Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hurst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hurst stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hurst Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3976 reviews)
Mike C
October 11, 2025
5 out of 5
We brought our cell in phone to check any virus on the phone and why we keep getting pop ups while using the phone and Trinidad from the Geek Squad was very helpful and solved the problem. Highly recommend.🤗👍👍👍👍
Zoe M
October 09, 2025
5 out of 5
Great experience! My laptop get hacked and going to Best Buy was probably the best option that I could choose from. Hunter at the geek squad really came through and let us know What our options were as well as the best price and how to get things done efficiently. 10/10 customer service.
Topher K
October 08, 2025
5 out of 5
I’ve never had any complaints when coming to Best Buy. They have always treated me just fine and anytime I ask for help with something they jump to it.
Chris M
October 06, 2025
5 out of 5
Friendly staff willing to help and answer any questions.