Best Buy Hurst

I made a return, high dollar return of over $600, without the original receipt (I did have a printout of it from my account in their app though) so I was expecting it to bea rather difficult process. However, I was pleasantly surprised how quick & easy it was. There wasn't a line when we went in so we immediately got helped. From the time we walked through the front doors till the time we walked out the exit doors was maybe 5 minutes. So happy it was a customer-friendly experience. I had 2 bad experiences at that Best Buy - the one in Hurst by the NE Mall - both about 15 yrs. ago, so Ive only darkened their door as a last resort over the years, but my last 3 visits have been very positive, enough to change my mind. I've had great customer service, in stock hard to find products and a super fast, easy return experience. I will definitely be looking at Best Buy first when I need something they carry instead of as a last resort when I can't find a specific product anywhere else.

I haven't shopped at Best Buy in years due to a previous poor experience, but every one at this location was helpful and friendly.

good place for electronics

Xiomara, is the best here at this location!!!!!! She has the best customer service!!!!!!! I will be back to this location because of her!!!!!