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Frequently Asked Questions About Best Buy Hurst

How do I check product availability at the Hurst Best Buy?
How do I check my order status?
My local Hurst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Hurst stores’ holiday hours?

Recent Reviews

4.1
(4153 reviews)
Owner
September 07, 2026
1 out of 5
Racist staff here, I think it likely may have been 1 of 2 employees at the booth that greet customers when they enter. One of which actually scanned in my order for courier pickups. Anyways there is NO need to radio another staff member to follow me into the bathroom to see if I’m stealing? Just instruct staff to say “bathrooms are for customers only” then I’ll say I’m here for pickup. I’ll be filing a complaint. This I know because they we’re in there for 5 seconds then left. Stop the minority reports.
Response from Best Buy
September 07, 2026
Hello, We understand how upsetting an experience like that can be. We would like the opportunity to learn more about what happened. Please connect with us on a private social media link and mention review #219318 when providing more details. Facebook (https://bby.me/Ef7d7e) Twitter/X (https://bby.me/TGbuGJ) Instagram (https://bby.me/xRq6R9)
Jose R
September 06, 2026
1 out of 5
Can't reach anyone at the store. The number is routed to a call center. Attempted to make purchase. But best buy lost future business from me. Brick n mortar stores customer service is decreasing
roy r
August 31, 2026
5 out of 5
The driver refused to deliver my package. I have no idea why. Roadie delivery service was on their way and then couple hours later I get message saying that they are delayed. It took a week to 10 days to get everything sorted out. I had to reorder and pickup the package at the store. I was not going to get it delivered because I have no idea what would happen.
Tommy Q
August 23, 2026
5 out of 5
I went in to Best Buy in Hurst, Texas met up with Hector took the time to educate me on security systems for my truck! Thank you, Hector Chavez

About Best Buy Hurst

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