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Services Offered
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Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Hurst
How do I check product availability at the Hurst Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hurst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hurst stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hurst Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4115 reviews)
Denise S
June 25, 2026
1 out of 5
One employees was extra nice, one was really rude. I’m constantly reminded why I shop online.
Response from Best Buy
June 25, 2026
Hi, Denise!
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience overall in store with our staff. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #178047" for reference. You can find us here:
Twitter(X):
https://bby.me/UeFzcy
Facebook:
https://bby.me/5Ofx29
Instagram:
https://bby.me/41XVAs
Karina T
June 23, 2026
5 out of 5
Every interaction I’ve had at this specific Best Buy has been by far the best. The team is always so helpful and genuinely willing to find solutions for whatever I need. Jessica in customer service was amazing and made the experience even better. Everyone I’ve interacted with here has consistently been kind, helpful, and great to work with. Definitely one of my favorite Best Buy locations!
Wendy
June 21, 2026
1 out of 5
It took forever to get anyone to help us. We asked someone at the customer service counter to get someone to help us purchase a Remarkable tablet and router. After 10 minutes, I walked up to the security guy at the front and asked him. He called someone too. After waiting another 10 minutes someone finally came over to help us. The store was empty, but there were several employees walking around talking to each other having a great time. We couldn't get anyone's attention. I would have been better off just buying it on Amazon because the employee did not have any knowledge of the products as well.
Response from Best Buy
June 21, 2026
Hi,
Thanks for leaving your feedback. It's unfortunate that you were not able to get the help you needed. We understand why you would be frustrated. We would like to speak with you more regarding your visit and document your feedback.
Please send us a private message on X, Facebook or Instagram. You may also include the Google review number 175438 in your message to us.
X: https://bby.me/mtsCEW
Facebook: https://bby.me/zOJbrl
Instagram: https://bby.me/o9DGVw
Gerald T
June 20, 2026
5 out of 5
Recently remodeled with a good assortment of products