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Best Buy Hurst
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Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Hurst
How do I check product availability at the Hurst Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hurst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hurst stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hurst Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3821 reviews)
John M
February 16, 2025
4 out of 5
Purchase a few products for Christmas. returned 1 of them. The product was okay.
It's just that they didn't give me all the information on it that they could have. That information would
have been critical to the decision to purchase. They are ok, I guess.
Honestly, until this Christmas, we had stopped purchasing anything from Best Buy years ago. And now I remember why. They just seem to be purposefully vague
sometimes when answering your questions.
MICHAEL E
February 13, 2025
5 out of 5
Big shout out to Jeff & Matt at the Best Buy Hurst, TX store. I don't have enough characters to detail my entire experience, but I walked into the Hurst location today to meet Jeff hosting. As I began to recount my recent 1.5 month long experience, Matt walked up & got on the computer in an attempt to see what he could find. After going to another computer system & several minutes of research, they gained a full understanding of my quandary & resolved the problem completely by replacing the television I was missing from the order I placed for a non-profit for which I serve as IT director. Thank you, Jeff & Matt....you guys rock!!!!
Michael t
February 04, 2025
2 out of 5
Walk in first time someone help me. Good experience. Second time walk-in nobody help. Came in at 2pm. Waited at the register took about 4 minutes before somebody came. The lady just checked me out and I asked her if I can use my rewards. Second time she checked me out. And I said I can I use my rewards again. Then I have to ask for a bag for my stuff. No customer service, smile or being friendly.
Response from Best Buy
February 04, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my in store shopping trips will be pleasant and efficient. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64776403".
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Regards,
^Josh
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Jose T
February 03, 2025
5 out of 5
Great store. Friendly staff with many options to choose from