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Frequently Asked Questions About Best Buy Hurst

How do I check product availability at the Hurst Best Buy?
How do I check my order status?
My local Hurst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Hurst stores’ holiday hours?

Recent Reviews

4.1
(4166 reviews)
Michael R
October 26, 2026
5 out of 5
Always have what I'm looking for, great selections.
Jasmone W
October 24, 2026
1 out of 5
Customer service trash unless you a certain color they don’t get you at all. If they see you looking they walk away from you . My first time & last coming in here . If you like me just avoid them . So glad Amazon and other third party companies putting them out of business can’t wait to they are gone like sears and circuit city
Maj E
October 22, 2026
1 out of 5
I am extremely disappointed with the level of service received. I placed an online order for same-day collection for the sake of convenience, only to arrive and discover that the order had not yet been processed. The staff member at the counter subsequently cancelled my online order and processed the purchase in-store, resulting in a duplicate charge of $750+. I am now expected to wait up to 10 days for the refund to be processed, despite the issue arising entirely from the handling of my order. This is unacceptable and reflects poor service and a lack of efficiency. The purpose of placing an order online is to save time and ensure a smooth collection process, neither of which was delivered in this instance. This experience has been highly inconvenient and disappointing. 👎
Response from Best Buy
October 23, 2026
Hello, thank you for leaving us a review. Store pickup orders should be fast and efficient once you have received the e-mail that the order is ready for pickup. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #242074". Facebook (https://bby.me/WwVL3W) Twitter/X (https://bby.me/jQAQgw) Instagram (https://bby.me/S4z49w)
Monesia C
October 21, 2026
5 out of 5
Great customer service. Very knowledgeable techs

About Best Buy Hurst

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