Experience of Best Buy was great excellent customer service. We weren't bugged every 5 minutes by salespeople which was great. They have the best deals.. we got the new technology washer and dryer from Samsung which no one has bought at this store yet.. (still getting used to the digital everything will review later) No wait.. we where able to drive to the warehouse and get them the same day.. Downside of that make sure you pick up on a truck!! We did but saw a man there trying for a deep freeze on a mini van.. but hey what ever 💪 works!!
Expect under 30yo employees, on their phones, hiding, no floor presence. Amazon or Nebraska Funriture Mart are better options. Sunday, 10/26 @ 1:30pm.
Response from Best Buy
October 26, 2025
Thank you for sharing this experience with us, Jake. This is not the experience we want for our customers. We strive to make store visits an embracing, simple, and enjoyable experience each and every time, and we definitely expect our employees, from top to bottom, to conduct themselves as professionally as possible in every situation. Let's get this addressed for you further.
Please send us more details through our social media channels on Instagram (https://bby.me/i2eemz), X/Twitter (https://bby.me/i4ispc) or Facebook (https://wwwhttp://facebook.com/bestbuy). Be sure to send the full details of your experience. Also add Google Review 60956. We look forward to hearing from you.
Good prices..great service..
The employees were all very friendly, the store is well maintained and the checkout was quick and easy.