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Frequently Asked Questions About Best Buy Hurst

How do I check product availability at the Hurst Best Buy?
How do I check my order status?
My local Hurst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Hurst stores’ holiday hours?

Recent Reviews

4.1
(4175 reviews)
Richard F
November 09, 2026
3 out of 5
They have good electronics, but the employees feel like they are oppressed. Just my feeling. Bought some sonny ear buds, no one knew much about any of their products.
Response from Best Buy
November 09, 2026
Hello, Thank you for the review. We understand your concern with your recent experience. We always try yo make sure we give knowledgeable advice. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 252620
José M
November 08, 2026
5 out of 5
I had a great experience at Best Buy thanks to Angel! We were originally looking for a camera that was unfortunately out of stock, but Angel went above and beyond by showing us a similar alternative that met our needs. He was very professional, knowledgeable, patient, and helpful throughout the entire process. His customer service was excellent, and he made sure we left with a good option. Employees like Angel make shopping at Best Buy a great experience. Definitely appreciate his help!
Susan M
November 06, 2026
5 out of 5
I just purchased an All-in-One thanks to the assistance from Zayden in Hurst TX. As I was looking around, he approached me and we began to talk about the stock. I told him I wanted a 32GB instead of only the 16GB on display. Zayden offered to look up stock at other locations and he found one in another store, I asked to pick it up in Hurst and he set it up for me. He informed me of likely delivery from Irving and that he would let me know upon the arrival. I would have left the store without buying anything if it had not been that for Zayden acknowledging me. I asked if he got commission and he told me no but indicated that a review would be appreciated.
Cynthia B
November 04, 2026
5 out of 5
Love the owner! Food is different and awesome tasting!

About Best Buy Hurst

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