Best Buy Hurst

One place in town that could help me get a label maker they didn't have it in stock but they ordered it for when I arrive up in Morgantown West Virginia:):)

I recently visited the North Richland Hills Best Buy location. I had purchased a phone a couple of years before at the Grapevine location and bought the 180.00 extended warranty/premium membership. Also spent 140.00 on case and screen protector. My phone got dropped and cracked screen and lower half was black ed out. I went up and asked about the warranty and they started the process but apparently the warranty company they use is a new partnership and I had alot of issued spanning over a weeks time. The company said they couldn't warranty it for whatever reason. The staff i dealt with at Best Buy were a Godsend. In the Geek Squad/ customer service area. Shane, Andrea and Xomara went above and beyond for me! Shane refunded the total ticket and told me I can use it for another phone. I jumped from s23 ultra to s25ultra. They treated me better than I've ever been treated in a retail setting. Andrea spent an hour with me the next day helping me set up my new phone. She's a darling! Thanks guys! And thanks Best Buy!! These 3 deserve a raise!!!

I am glad these guys are still alive, luv their stores

Excellent technical staff.