How do I check product availability at the Hurst Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hurst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hurst stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hurst Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4153 reviews)
Owner
September 07, 2026
1 out of 5
Racist staff here, I think it likely may have been 1 of 2 employees at the booth that greet customers when they enter. One of which actually scanned in my order for courier pickups. Anyways there is NO need to radio another staff member to follow me into the bathroom to see if I’m stealing? Just instruct staff to say “bathrooms are for customers only” then I’ll say I’m here for pickup. I’ll be filing a complaint. This I know because they we’re in there for 5 seconds then left. Stop the minority reports.
Response from Best Buy
September 07, 2026
Hello,
We understand how upsetting an experience like that can be. We would like the opportunity to learn more about what happened. Please connect with us on a private social media link and mention review #219318 when providing more details.
Facebook (https://bby.me/Ef7d7e)
Twitter/X (https://bby.me/TGbuGJ)
Instagram (https://bby.me/xRq6R9)
Jose R
September 06, 2026
1 out of 5
Can't reach anyone at the store. The number is routed to a call center. Attempted to make purchase. But best buy lost future business from me. Brick n mortar stores customer service is decreasing
roy r
August 31, 2026
5 out of 5
The driver refused to deliver my package. I have no idea why. Roadie delivery service was on their way and then couple hours later I get message saying that they are delayed. It took a week to 10 days to get everything sorted out. I had to reorder and pickup the package at the store. I was not going to get it delivered because I have no idea what would happen.
Tommy Q
August 23, 2026
5 out of 5
I went in to Best Buy in Hurst, Texas met up with Hector took the time to educate me on security systems for my truck!
Thank you,
Hector Chavez