Best Buy Irving

Beautiful amazing place to get tech pretty cheap, and pretty much every other thing.

Nice place nice staff good availability of Apple products

Perfecta

Cautionary Tale about Store Pickups TL;DR - avoid this store because their customer service might mark your item as picked up and give it to someone (or keep it themselves). To further add, store leadership has yet to reach out to me over a week after receiving my information from customer service team over a week ago. I placed an order online and part of it came to this store. When I picked up the other portion, it initiated pickup at the other location. Shouldn't be an issue because they won't have my pickup code or ID, right? Wrong! While I'm at another store 20+ miles away, this store marked my item as picked up. I immediately call the store phone number and speak with someone, who then transfered me somewhere else (outsourced customer service more than likely). I explained the whole ordeal AGAIN and then after about 10 minutes on hold, the gentleman told me I can either go in and talk with the store (I called them originally, hence why I'm on the phone with you), or they could escalate and issue a refund. He then proceeded to tell me that it might not get approved since it shows I picked up the item. What? It is ridiculous that I am even having to go through this, let alone you telling me I might be out my money. I either want the item or want the refund, plain and simple. UPDATE: Reached out via a platform mentioned below and the customer service person looked into the situation. They passed my information on to the store's leadership, but 4 days later, I've heard nothing from them and still don't have a refund.