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Frequently Asked Questions About Best Buy Irving

How do I check product availability at the Irving Best Buy?
How do I check my order status?
My local Irving Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Irving stores’ holiday hours?

Recent Reviews

4.1
(4027 reviews)
kedarkunal M
June 19, 2025
5 out of 5
Best Buy customer service is always top-notch. They took great care of me during my recent visit. I purchased an unlocked iPhone, and Best Buy was the only place where it was readily available—which I really appreciated. Their staff was helpful and made the process smooth. I would definitely recommend Best Buy to anyone looking for electronics. Always a reliable choice!
Far F
June 15, 2025
1 out of 5
So I came hear to buy an Apple watch. And I’m surprised that an AT&T employee was way nicer than the girl named Lexi that was a Best Buy employee. Thanks to the guy working for AT&T for helping me and actually explaining the function of the different watches. Lexi was rude and didn’t go over the options with me and I said thank you At the end and she walked off. Very disappointed but the guy working for AT&T didn’t get his name but thank you for being helpful.
Reggie M
June 14, 2025
1 out of 5
Rude staff. I asked a question about availability of a product, the focus of the conversation was a restocking fee. You lost about 1500 in business tonight and hundreds of residual business a month. Unprofessional location all aroj d full of kids hanging out and not helpful. Everyone was there to relax, not to work. Microcenter is further away, but they have what I need and they are professional. Good riddens!
Kollect's S
June 13, 2025
1 out of 5
Don’t bother calling because they don’t answer the phone

About Best Buy Irving

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