How do I check product availability at the Irving Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Irving Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Irving stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Irving Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3991 reviews)
Binit
May 06, 2025
5 out of 5
Was in and out in 5 minutes. Sometimes you will struggle to find help but that's not usual. Cool place to shop and usually have a lot of stuff in stock.
Boston B
May 04, 2025
5 out of 5
They have Oura Ring sold here
Tiffany M
April 30, 2025
1 out of 5
Horrible customer service. Spent almost $2k on a all in one Dell computer system. The keyboard was missing the doggle. They would not replace the keyboard with the same size (slim) as what was in the package I purchased. I even offered to pay 1\2 off for a different slim keyboard and they wouldn't do it. Don't call customer service either because they tell you wrong info.
Raj P
April 28, 2025
1 out of 5
Quite literally the worst Best Buy I've ever been to. I went to purchase a 50" television but couldn't find anyone knowledgeable to help.. The displays are far from optimum and when asked for a 50", one of the associates showed me a $237 item but it was a soundbar which I had to correct him and ask for someone more knowledgeable. That person never came and I ended up leaving the store. The store really needs to work on their displays and product info/ pricing so it's clear.