How do I check product availability at the Irving Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Irving Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Irving stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Irving Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4032 reviews)
C C
June 27, 2025
5 out of 5
Quick and easy online 'order' and 'pick-up.'' Pleased with the process. Well done.
Ethel F
June 23, 2025
4 out of 5
I dropped off a few monitors, nice job.
kedarkunal M
June 19, 2025
5 out of 5
Best Buy customer service is always top-notch. They took great care of me during my recent visit. I purchased an unlocked iPhone, and Best Buy was the only place where it was readily available—which I really appreciated. Their staff was helpful and made the process smooth. I would definitely recommend Best Buy to anyone looking for electronics. Always a reliable choice!
Far F
June 15, 2025
1 out of 5
So I came hear to buy an Apple watch. And I’m surprised that an AT&T employee was way nicer than the girl named Lexi that was a Best Buy employee. Thanks to the guy working for AT&T for helping me and actually explaining the function of the different watches. Lexi was rude and didn’t go over the options with me and I said thank you At the end and she walked off. Very disappointed but the guy working for AT&T didn’t get his name but thank you for being helpful.