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Frequently Asked Questions About Best Buy Irving

How do I check product availability at the Irving Best Buy?
How do I check my order status?
My local Irving Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Irving stores’ holiday hours?

Recent Reviews

4.1
(4087 reviews)
Mark B
August 27, 2025
2 out of 5
Understocked and difficult to find sales help. I went in for an item listed as "in stock" online. Employee told me that it was listed that way because they could order it to be delivered in 2 days!!
Response from Best Buy
August 27, 2025
Hello, Mark, Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. We’d like to get this reviewed further for you. First, we will need more details from you. Please message us through our social media channels on Instagram (https://bby.me/h82dlu), X/Twitter (https://bby.me/gw64iu) or Facebook (https://bby.me/u9o2hv) with the full details of your situation. Also add Google Review 35737. We look forward to hearing from you. Sincerely, ^Deysha
Desiree D
August 26, 2025
5 out of 5
Overall, great service and location. The checkout line on Sunday afternoon moved very slow
Fozia
August 19, 2025
5 out of 5
Friendly staff. Love the location
Biplob T
August 17, 2025
4 out of 5
Nice place for electronics but the checkout counter weree so SLOW I had to wait 30 mins just to check out usb pot.

About Best Buy Irving

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