How do I check product availability at the Irving Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Irving Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Irving stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Irving Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4371 reviews)
Petra S
October 25, 2026
5 out of 5
Gute Beratung , Dankeschön dafür
Nidhin R
October 23, 2026
5 out of 5
I love this place
Can B
October 20, 2026
1 out of 5
Stupid customer service staff are lazy at this location no one likes to help.asking for a manger another lazy staff Andrea after expressing frustration advise to leave the store .she called herself a manger!why should anyone give them business?
Response from Best Buy
October 20, 2026
Hello,
Thank you for taking the time to reach out to us. Feeling heard and receiving helpful, respectful service are important, and we understand your concerns about how your interaction was handled. If you would like to chat with us about your store experience, please reach out to us on any of our social media profiles below with Google Review 240930.
Facebook ( https://bby.me/6jBfoD)
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Instagram ( https://bby.me/4Z99c9)
Richard B
October 19, 2026
4 out of 5
Made a stop for Geek Squad service. Service and support was as expected.