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Frequently Asked Questions About Best Buy Irving

How do I check product availability at the Irving Best Buy?
How do I check my order status?
My local Irving Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Irving stores’ holiday hours?

Recent Reviews

4.1
(4054 reviews)
Yesenia A
July 19, 2025
1 out of 5
This place hires nothing but little kids and they don’t know what they are doing , I just bought a phone and Andrea from geek squad said they don’t active the phones for us ?!?!? She was eating and didn’t want to be disturbed she had crumbs all over her mouth while speaking to me .. Best Buy do better at hiring this ppl
Response from Best Buy
July 20, 2025
Hello, Thank you for the review. I can understand your frustration with your experience, when trying to get your phone activated. I would feel the same. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/gx8zs6), Twitter/X (https://bby.me/d1dnls), or Instagram (https://bby.me/aqpnd0). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 17981 Regards, ^ Kristy
Ebbe B
July 14, 2025
1 out of 5
Dont expect to go home with a product from the shop. Please order online, as we dont have it in the shop…. Dont complain people dont buy in the shops anymore if you force the customer to order online
Response from Best Buy
July 15, 2025
Hello. Thank you for reaching out. We would like the chance to hear more about your in store experiences and help assist in any way that we can. Please reach out us to in a private message on Facebook (https://bby.me/3x28v6), Twitter/X (https://bby.me/owmjma), or Instagram (https://bby.me/9ch4c9). When you message us, please include your full name, phone number, and email address. We look forward to working with you. Best, ^Allison
Suzan S
July 14, 2025
4 out of 5
Friendly staff. Went to brought a Macbook and it was so quick and easy to find and staff are so helpful as well.
Chetan M
July 13, 2025
5 out of 5
Excellent service and good selection of products. Easy for curbside pickup

About Best Buy Irving

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