Best Buy Irving

I had a frustrating experience with the pickup process. My order was under my account, but I accidentally selected the wrong pickup person. When I asked for help, the employee told me the only option was to wait about an hour for the system to process the change. After leaving the store, I checked the app myself and was able to change the pickup name instantly. Within seconds, I received a notification that the order was ready for pickup. I went back inside to let the manager know, hoping they could help future customers avoid the same issue, but she also insisted I would have to wait an hour for a product that I already paid for. I was ultimately able to pick up my order by showing the “Ready for Pickup” email, so the issue was resolved. However, this seemed to be a training issue rather than a system issue. What should have been a simple pickup turned into an unnecessary inconvenience because the staff didn’t know how the pickup process worked. I hope the store provides additional training so other customers don’t have the same experience.

Don't buy Blink security cameras.

Most excellent friendly customer service.

Ya están en extinción, es bueno que aún encontré uno abierto al público y este tiene buen surtido