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Frequently Asked Questions About Best Buy Irving
How do I check product availability at the Irving Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Irving Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Irving stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Irving Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4193 reviews)
Jorge G
January 19, 2026
1 out of 5
Didn’t price match with Staples.
What’s the point of a price match policy?
Ana V
January 15, 2026
5 out of 5
Knowledgeable staff, variety of items, and plenty of sales going on.
Maquinas E
January 14, 2026
4 out of 5
Its a clean store and appeared well stocked.
Carolyn K
January 14, 2026
5 out of 5
Carson was exceptional. He was quick to respond when I waited for him to finish with a customer. He took his time to share his expertise, experience and knowledge on all electronics devices and which option would best suit us. We were able to purchase an iPad Air, iPad case , and 65 inch TV with ease. Thank you for your customer service, amazing personality, and incredible patience and time in assisting us to make the best decision that best suited us. We’re enjoying all of our electronics with ease thanks to you ! Best Buy give him a raise! He’s amazing! Thanks again Carson. God bless!