Randy S
September 16, 2024
So can’t leave a zero stars . I purchased open box soundbar system go to pick it up and the teenagers they have working there hand me just the soundbar without the sub. I read the comments no power cord or remote. Where is the sub , after 40 mins of these untrained high schoolers they come back and say Oh the sub is not included. So I wasted 2 hours , tolls and fuel to have someone lie to my face that is why it is marked down. So I got online same soundbar at bestbuy and had it shipped to my house for $20 more.
Response from Best Buy
September 16, 2024
Hi there, Randy,
Thank you for reaching out to us here and for bringing this to our attention. I'd love to ensure that your experience and attempts to get assistance are addressed further.
To do so, please feel free to reach out to us via any of our Social Media platforms. To assist in directing you to our team, I've provided a few links below to our accounts. Please also add the number below to your message, as it will allow us to track your Google Review.
64207522
Thank you, and we look forward to hearing from you.
^Duncan
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