I bought a restock/ return item that was defective. It simply did not work at all. I brought it back, and they traded it out for a second restocked/returned item. It worked randomly and never at 100%. My debit card was hacked and when trying to return the second item, a 48 hour wait was needed. Adam Jensen took control of the situation - I was livid - he handled it superbly. I returned today to apologize for my rude behavior. Adam handled the whole situation like a great manager should. I spent 26 years working in a similar field and would have loved to have worked for someone like him.
Thank you again Adam!
I will stick to shopping online from now on....its like none of their employees care about customer service, they saw me struggling to bring in a TV, no offer to help. Then I went to get the TV I wanted to exchange it for and no one offered to help me find what I was looking for for over 20 mins.
Buenas atención . Recomiendo saber justo lo qie nexesitas