header_logo

More to Explore

Frequently Asked Questions About Best Buy Fry Road

How do I check product availability at the Fry Road Best Buy?
How do I check my order status?
My local Fry Road Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fry Road stores’ holiday hours?

Recent Reviews

4.1
(6508 reviews)
Harrison C
November 20, 2024
5 out of 5
In/out within 5 mins. Customer service was on point.
Darton N
November 19, 2024
5 out of 5
Was looking to purchase a new iPad as well as offload some of my Apple ecosystem. Had a particularly easy experience with doing my trade-ins with the help of the Apple Advisor - Arthur :) He was extremely helpful and answered any questions I had pertaining to the new device. Used those credits towards the new A17 mini and am already enjoying it's convenience and portability. Also needed a new monitor for my WFH setup and the guys in the HP section were quick with their suggestions and retrieved the item I was eyeing relatively fast. I was in and out within 45 minutes. Overall easy transactions if you've come in and already done your research on the things you're looking to buy. Also, the trade-in values (while not substantial) were still greater here at Best Buy than if I were to have given them to Apple. You can get an appraisal quote of sorts using their online trade-in valuation tool. Thanks to the Fry Road team!
David W
November 19, 2024
1 out of 5
Pretty certain that none of your associates assumed I had any money. No one would talk to me and when I did ask for help to buy 3 tvs they sent me back to TVs and they never came. Was able to compare prices on Amazon and order bigger TVs for cheaper and free delivery so I guess thank you for having terrible customer service and learn not to judge a book by its cover that is how you lose out on high ticket sales.
Response from Best Buy
November 19, 2024
Hi, David, Thank you for taking the time to share your review. We truly understand how disappointing it can be when you don't receive the level of service you expect. We value all our customers, regardless of their perceived spending power. We'll use your feedback to improve our customer service training and ensure that all customers feel valued. So that I can make sure this get’s into to the right hands, please send us a private message using the links below that includes your full name, phone number and email address. Kindly mention your Google review 64445433. Facebook facebook.com/BestBuy Instagram instagram.com/bestbuy Twitter/X twitter.com/BestBuySupport Kind regards, ^Pre
Nestor R
November 16, 2024
5 out of 5
Variedad y precios baratos.

About Best Buy Fry Road

bestbuy.com