How do I check product availability at the Killeen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Killeen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Killeen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Killeen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3324 reviews)
Joel C
October 16, 2024
4 out of 5
Staff was very friendly and they have air of items to choose from.. Make sure to Check out their open box deals.
Sean H
October 13, 2024
4 out of 5
I thought the employees were great. My only lament is they didn't have the device I was looking for in the store. Still the staff was helpful and professional.
Ej's d
October 11, 2024
4 out of 5
Great help from geek squad very fast service. Thank you.
chris l
October 10, 2024
1 out of 5
Don’t offer curbside pick up and make the customer wait damn near a 1
Response from Best Buy
October 11, 2024
Hey there.
Thank you for your review, Chris. This is certainly not an ideal situation here so we understand how you are feeling. We did have an issue yesterday with our systems, so the delay was most likely due to that. That being said, should you have any other questions or concerns, please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (http://facebook.com/BestBuy)
- Twitter/X (http://twitter.com/BestBuySupport)
- Instagram (http://instagram.com/BestBuy)
When reaching out, please mention it is regarding your Google Review 64297650.
Kindest Regards
^Vanessa