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Frequently Asked Questions About Best Buy Killeen

How do I check product availability at the Killeen Best Buy?
How do I check my order status?
My local Killeen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Killeen stores’ holiday hours?

Recent Reviews

4.0
(3505 reviews)
Kirsten K
November 27, 2025
5 out of 5
Amazing audio department and such friendly folks! ⭐️
Amy N
November 25, 2025
1 out of 5
Wait too long. Bad service
Response from Best Buy
November 25, 2025
Hello thank you for sharing your thoughts with us here. We aim to make every experience with us positive. Can you please reach out to us on Facebook (https://bby.me/02sdnh), Twitter/X (https://bby.me/cswl3z), or Instagram (https://bby.me/84rq6r) with more information about your experience? Please begin your message with "This is regarding my Google Review #74972".
coy p
November 25, 2025
1 out of 5
I had 3 employees walk by me, one ask if I needed help, then when I told him I did he left, two other employees walked right past me and said they would be right back! After waiting 15 minutes without any help I left the store and will never go back!!!!!!
Response from Best Buy
November 25, 2025
Hello, Thank you for sharing your feedback with us. We can understand needing assistance with a purchase, but not being able to get anyone to help, isn't a welcoming experience. Can you please send a private message on one of our social media platforms, Facebook (https://bby.me/d98o5v), Twitter/X (https://bby.me/02fges), or Instagram (https://bby.me/cpp99d), and mention your "Google review #74960" in your message, so we can review this further with you?
John F
November 23, 2025
5 out of 5
Very helpful associaties

About Best Buy Killeen

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