Kirsten K
November 27, 2025
Amazing audio department and such friendly folks! ⭐️
Wait too long. Bad service
Response from Best Buy
November 25, 2025
Hello thank you for sharing your thoughts with us here. We aim to make every experience with us positive. Can you please reach out to us on Facebook (https://bby.me/02sdnh), Twitter/X (https://bby.me/cswl3z), or Instagram (https://bby.me/84rq6r) with more information about your experience? Please begin your message with "This is regarding my Google Review #74972".
I had 3 employees walk by me, one ask if I needed help, then when I told him I did he left, two other employees walked right past me and said they would be right back! After waiting 15 minutes without any help I left the store and will never go back!!!!!!
Response from Best Buy
November 25, 2025
Hello,
Thank you for sharing your feedback with us. We can understand needing assistance with a purchase, but not being able to get anyone to help, isn't a welcoming experience.
Can you please send a private message on one of our social media platforms, Facebook (https://bby.me/d98o5v), Twitter/X (https://bby.me/02fges), or Instagram (https://bby.me/cpp99d), and mention your "Google review #74960" in your message, so we can review this further with you?