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Frequently Asked Questions About Best Buy Killeen

How do I check product availability at the Killeen Best Buy?
How do I check my order status?
My local Killeen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Killeen stores’ holiday hours?

Recent Reviews

4.0
(3455 reviews)
MARK H
July 15, 2025
5 out of 5
Dear Executive Leadership Management of Best Buy Store #182, 3209 E Central Texas EXPY, Killeen, TX-76543. Please be informed on July 14th 2025 at 6:54 p.m. I receive exemplary service from manager Brandon. Manager Brandon demonstrates the core values of altruism, intellectual courage, moral integrity, tenacity, politeness, and great knowledge of the day-to-day operations at Best Buy. He provided a tutorial service for me on how to work different devices at Best Buy before I purchase the items. He educated me on diverse discounts and opportunities to purchase items with the discount services offered at Best Buy, and he also went above and beyond the Call of Duty to educate me about Best Buy opportunities for advancement if i were looking for employment. I highly recommend that manager Brandon is awarded employee of the year, meritorious pay increase, six week paid Cruise from Best Buy, and job promotion to Regional District manager Lastly, I would appreciate it if an executive administrator would call me so I can elaborate, and expound more on Manager Brandon's work ethic and scruples. Best regards, Mark Holmes
aamir k
July 15, 2025
1 out of 5
my refrigerator freezer is out of order three time mechanic came , but no one fixed even though I purchased three years warranty but best buy can’t replace my refrigerator,
Response from Best Buy
July 15, 2025
Hello and thanks for reaching out with this Google Review, Aamir. We understand the frustration when a repair does not go as expected. Please reach out to us in a private message on Facebook (https://bby.me/fw3f1c), Twitter/X (https://bby.me/fj28nj), or Instagram (https://bby.me/4eoayo). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, #15866. Regards, ^ Graham
Ivette S
July 09, 2025
5 out of 5
The sales rep was knowledgeable and the sale went smoothly.
Jerry E
July 05, 2025
5 out of 5
Customer Technician was very courteous and professional.

About Best Buy Killeen

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