Kenneth is the best salesperson ever, hands down. He was so patient helping me get my new phone set up and figuring out which phone and phone case to pick. He was pleasant and personable and really took all the stress out of getting a new phone. You're awesome, Kenneth!!
Went in for a new phone and only 1 person working the phone counter. It took 2 hours just to get a new phone , and it felt like a car dealership ,
Response from Best Buy
August 14, 2024
Hello, Dan,
Thank you for your review. We appreciate e you choosing Best Buy for this investment. A new phone should be an exciting purchase, and our intent is to ensure that process is seamless. Considering it took two hours for you to purchase the new phone, I understand why you’d be feeling this way. Your time is valuable, and it should be respected. Our team would love to document your feedback!
Please connect with us through social media. You can find us on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. Please also reference Google review, 64071724.
Best,
^Sarah