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Frequently Asked Questions About Best Buy Laredo

How do I check product availability at the Laredo Best Buy?
How do I check my order status?
My local Laredo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Laredo stores’ holiday hours?

Recent Reviews

4.4
(4752 reviews)
Tori A
October 01, 2024
1 out of 5
Best Buy charged $194.84 for renewal of our Total Rewards Membership and $9.73 for renew of Apple Care. The money was taken out of our account, but wasn’t renewed. Best Buy is saying they didn’t take the money and that the charge was declined due to an authorization issue, which we had already fixed, so they can’t refund me. Previous chat rep said the charge was there and pending. Contradictory. They said all they can do is cancel our membership, which we can NEVER get back we were told, and to take the missing money up with Cash App. Cash App says the charge is there and to take it up with Best Buy. A cycle that means we’ll never get our money back. Customer service kept putting me on hold then coming back with the same exact scripted wording. What a joke. Over $200 gone that could’ve paid other bills, food, medical expenses, anything else. Thanks Best Buy. Never shopping there again.
Response from Best Buy
October 01, 2024
Hello, Tori Ann, Thank you for taking the time to write a review. We really appreciate the feedback you left on your review. We would certainly be upset if I were unable to get a refund. We'd like to look into this and see what we can do to assist. Please send a private message with your name, phone number, and email. Please mention Google Review 64263499. Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) Warm Regards, ^Meghan
Fer G
September 20, 2024
4 out of 5
If Alex does not appear to help and assist me, nobody were there
Jaime V
September 19, 2024
4 out of 5
In stock items not found in store
Eduardo G
September 17, 2024
5 out of 5
Muy buen surtido

About Best Buy Laredo

bestbuy.com