Very quick on their curbside pick up
Be aware you might be quoted the paid membership return policy when purchasing (60 days), but the actual return for non-members is only 15 days.
You're better off purchasing somewhere more consumer friendly; just use the store to see products in person.
Also, almost every product is infested with AI, very limited options.
Response from Best Buy
July 07, 2026
Hello,
Thanks for sharing your feedback with us. We understand being informed the longer return time frame, when you weren't a My Best Buy Plus or My Best Buy Total member, wouldn't be ideal. We'd be happy to look into this and the concerns you had with the product you purchased with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/cpqODX), Twitter/X (https://bby.me/LQWmhj), or Instagram (https://bby.me/1Ty4QU)/ Please also mention your "Google review #184150" in your message.
Jacob and Nadeem were so helpful in finding my open box iPad Magic Keyboard! There was an issue with online and in store - open box pricing but they figured out how to get me the one I originally desired and I really need this keyboard for my school program coming in the fall!
We bought a (broken) tv from this location on Amazon. We have been trying to get our issue of a broken tv resolved. They are refusing to answer our messages to the point where Amazon had to send them a message about reaching out to us.
Response from Best Buy
July 03, 2026
Hello Natalie,
Thank you for your feedback. It's concerning to know you received a damaged TV, and you've been unable to resolve these concerns.
So that we can look into this a bit further to see what we can do to help, feel free to reach out to us on Facebook: https://bby.me/YSZxdy, Instagram: https://bby.me/tClXjQ, or Twitter/X: https://bby.me/l3SJsJ. Be sure to mention your Google review 181936 in the details you provide.