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Best Buy Victory Lakes
Services Offered
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Frequently Asked Questions About Best Buy Victory Lakes
How do I check product availability at the Victory Lakes Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Victory Lakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Victory Lakes stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Victory Lakes Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2314 reviews)
Timothy D
June 29, 2025
1 out of 5
I saw a nice car stereo on display that was marked for clearance. I read the description and scanned the QR code to make sure. Sure enough, it was on clearance for a great discount. I called the store clerk who fetched the stereo for me. I took it up front and the cashier told me the amount due, which was an enormous amount compared to the sale price listed. I then showed him the item's price online that I retrieved from the QR code. The cashier pointed out conflicting model numbers. I went to the back and sure enough, they had misadvertised two different model numbers at the same display. I was very frustrated, because I had just left another Best Buy an hour before where they falsely advertised another car stereo. Excellence is not a value that they adhere to. Read my other review for more information. I'm a Best Buy Plus member and credit card holder. I will not be renewing my membership or using my credit card anytime soon.
EDED 5
June 26, 2025
5 out of 5
Great location and very friendly staff.
Reginald J
June 24, 2025
5 out of 5
The staff was tremendous 👏 they helped me from start to finish 👏 🤣
Linda F
June 20, 2025
1 out of 5
We were told that install on our new TV would be $250. They neglected to tell us that if it's mounted over a mantle there is another $130 charge. We found this out when the installers showed up. This is deceptive marketing. We should have been told this up front. Installation was half the cost of the TV. The installers were great but very unhappy with the Best Buy store.