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Geek Squad services available at a nearby store.
Use the appointment scheduler to get to the right location for you.
Best Buy Victory Lakes
Services Offered
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Frequently Asked Questions About Best Buy Victory Lakes
How do I check product availability at the Victory Lakes Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Victory Lakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Victory Lakes stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Victory Lakes Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2340 reviews)
Cassie K
October 07, 2025
5 out of 5
Plenty of friendly, helpful staff. We were returning an open-box TV. An employee met us at the door and carried it in to customer service. The line moved quickly and we had no issues with the return. My girlfriend and I began looking for another TV. The young man in electronics was very helpful. He told us what promotions were available and provided recommendations. He was very knowledgeable and was able to answer all my questions. This helped me make my decision. Another employee brought my TV to the front and helped us load it without us asking. Best employees ever!
Joshua m
October 05, 2025
1 out of 5
Terrible slow service at geek squad service counter. Really what happened to the geek squad they use to be good.
Response from Best Buy
October 05, 2025
Hello, Joshua,
We appreciate you taking the time to reach out to us regarding your experience. Having the Geek Squad team work on your items supposed to make these types of situations simple. This is not the experience we want for you, and we’d like to get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/2dwvgl), X/Twitter (https://bby.me/7suynh) or Facebook (https://www. https://bby.me/ckd1c8) with the full details of your situation. Also add Google Review 52096. We look forward to hearing from you.
Christine O
October 03, 2025
5 out of 5
Purchased a 75-inch Sony Bravia Small LED TV. Delivered free. Love this television! Easy access to store. Friendly and helpful staff. Would recommend.
Robert W
September 20, 2025
5 out of 5
Customer service assisted me in offering 6 VD changer online.