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Frequently Asked Questions About Best Buy Victory Lakes

How do I check product availability at the Victory Lakes Best Buy?
How do I check my order status?
My local Victory Lakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Victory Lakes stores’ holiday hours?

Recent Reviews

4.1
(2340 reviews)
Cassie K
October 07, 2025
5 out of 5
Plenty of friendly, helpful staff. We were returning an open-box TV. An employee met us at the door and carried it in to customer service. The line moved quickly and we had no issues with the return. My girlfriend and I began looking for another TV. The young man in electronics was very helpful. He told us what promotions were available and provided recommendations. He was very knowledgeable and was able to answer all my questions. This helped me make my decision. Another employee brought my TV to the front and helped us load it without us asking. Best employees ever!
Joshua m
October 05, 2025
1 out of 5
Terrible slow service at geek squad service counter. Really what happened to the geek squad they use to be good.
Response from Best Buy
October 05, 2025
Hello, Joshua, We appreciate you taking the time to reach out to us regarding your experience. Having the Geek Squad team work on your items supposed to make these types of situations simple. This is not the experience we want for you, and we’d like to get this looked into further for you. First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/2dwvgl), X/Twitter (https://bby.me/7suynh) or Facebook (https://www. https://bby.me/ckd1c8) with the full details of your situation. Also add Google Review 52096. We look forward to hearing from you.
Christine O
October 03, 2025
5 out of 5
Purchased a 75-inch Sony Bravia Small LED TV. Delivered free. Love this television! Easy access to store. Friendly and helpful staff. Would recommend.
Robert W
September 20, 2025
5 out of 5
Customer service assisted me in offering 6 VD changer online.

About Best Buy Victory Lakes

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