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Best Buy Victory Lakes
Services Offered
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Frequently Asked Questions About Best Buy Victory Lakes
How do I check product availability at the Victory Lakes Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Victory Lakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Victory Lakes stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Victory Lakes Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2370 reviews)
Annette D
January 19, 2026
1 out of 5
Ive called 30 times been waiting since December 27th for someone to come out and fix my washer after it stopped spinning since I paid for the protection plan well twice now they wait until the day b4 to call and inform me that my appointment has been canceled with 14 days to ensure I have a tech come out their only excuse for doing to me TWICE is that they don't have a tech for the area now its been pushed back AGAIN FIR THE 3RD TIME im waiting for them to call me at the same time of the last 2 times the day b4 to "apologize for the inconvenience but we r unable to send a tech out and need to reschedule " when I asked for a trade the response is "we cant trade until we get someone to say rather it is repairable" WELL IF YOU KEEP CANCELING MY APPOINTMENTS WHEN AND HOW WILL WE KNOW IF ITS REPAIRABLE! I DONT HAVE THE MEANS TO GO TO A LAUNDRY MAT WHILE U ALL KEEP IGNORING MY REQUEST THIS IS POOR CUSTOMER SERVICE
marcus k
January 15, 2026
5 out of 5
Best place to get a case
Joyce L
January 05, 2026
4 out of 5
They were starting to restock from the Christmas rush so lots of bare shelves but they usually have an abundance of stuff.
Miguel G
December 26, 2025
5 out of 5
Jose helped me find a TV that fit my specs and budget. He went above and beyond searching for different TVs on the computer. He even went to the back to look for the one I needed. Never once did he make me feel like I was asking for too much and was always glad to help. He also helped load up my purchase! Very happy with the service and purchase