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Best Buy Victory Lakes
Services Offered
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Frequently Asked Questions About Best Buy Victory Lakes
How do I check product availability at the Victory Lakes Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Victory Lakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Victory Lakes stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Victory Lakes Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2357 reviews)
Pauline B
December 08, 2025
4 out of 5
Did not have a geek squad so I will have to go further away for computer repair.
David K
December 06, 2025
5 out of 5
Wonderful staff top notch.
The F
December 03, 2025
4 out of 5
Best buy is good if you need something right now, otherwise they'll price match within reason.
Alexis M
November 29, 2025
1 out of 5
My recent experience with Wesley at Best Buy was extremely disappointing. His customer service was totally inappropriate, and the delivery process was handled in a completely unprofessional manner. For someone in a higher position, the lack of understanding, communication, and empathy was surprising and unacceptable.
Situations like this highlight the need for additional training to ensure that customers are treated with respect and that issues are handled properly. This experience has definitely impacted my view of the store’s leadership and overall service.