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Best Buy Victory Lakes
Services Offered
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Frequently Asked Questions About Best Buy Victory Lakes
How do I check product availability at the Victory Lakes Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Victory Lakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Victory Lakes stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Victory Lakes Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2221 reviews)
Chalemar A
November 29, 2024
5 out of 5
Very busy today, but was able to get what we intended with the help of an associate (unfortunately, I didn't get his name)
David B
November 25, 2024
3 out of 5
Went to look at washers. The selection and prices were good. The salesman had commission breath and kept pushing us to see if we were approved for credit.
Response from Best Buy
November 25, 2024
Good Afternoon, David,
We certainly understand how you are feeling after an unpleasant interaction while shopping for new appliances. We would love to connect with you and learn more about this situation. Please reach out to our team by sending us a private message on social media. Don't forget to include your Google review in your message: #64473111.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Eduardo L
November 21, 2024
1 out of 5
Bad experiencie buying online On 11/09/2024 I bought a 65 inch samsung TV (open box) and the tv they gave me was 75 inch Samsung tv. The next day I went to return it because it was not the TV I had bought. They had me waiting over 2 hours and in the end they didn't have the TV in the store so they gave me a refound.
I lost and hour to drive to the store, plus almost three hours for them to " resolve it" bad experiencie
Response from Best Buy
November 21, 2024
Hello Eduardo,
Thanks for reaching out and providing your feedback. Trying to return your incorrect order should be a quick and easy process, so I can understand your concern. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64453905.
Kind regards,
^Aaron
candy c
November 17, 2024
1 out of 5
The lady that came to help me pick out a computer knew about as much as I did. Nothing!
Response from Best Buy
November 17, 2024
Hello,
Thanks for sharing your feedback. I know computers can be quite the purchase and it's important to find one that will best meet your needs. I understand not being able to get the help that you needed, wouldn't have been welcome.
I'd like to have our corporate team review this with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and employee's name, if you have it. Please also refer to your "Google review case 64438451" in your message to us.
Sincerely,
^Melissa