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Best Buy Victory Lakes
Services Offered
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Frequently Asked Questions About Best Buy Victory Lakes
How do I check product availability at the Victory Lakes Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Victory Lakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Victory Lakes stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Victory Lakes Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2288 reviews)
Debi
April 30, 2025
5 out of 5
I needed computer help and after a short wait in line ... was awesomely assisted! Remember to call and make an appointment if your going to need technical assistance!
Lance L
April 23, 2025
5 out of 5
Yolanda was very personable and helped us with our TV selection
Cristina D
April 21, 2025
1 out of 5
I’m super disappointed today I was getting my washer and dryer we purchased at this location on 4/16 and was going to deliver today Monday 4/21 made sure with the sales guy that helped us out that everything was included in the install from the hoses for the washer and dryer he said yes I dubbed check with him before anything and delivery address and all then we get a call about the install find out dryer hoes not including had to purchase it to complete the install then another call that’s the wrong delivery address so know have to wait til they have a available day to deliver my washer and dryer sorry super disappointed Best Buy not cool playing with my emotions
Response from Best Buy
April 21, 2025
Hello,
Thank you for the review. I can understand your frustration with not having the required accessories to properly install your washer and dryer. That would be very disappointing for me, as well.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 65063716.
Regards,
^Kristy
Alexis B
April 19, 2025
5 out of 5
Came here to recycle some broken nintendo switch controllers. Process was quick and easy, and the customer service people were very nice