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Geek Squad services available at a nearby store.
Use the appointment scheduler to get to the right location for you.
Best Buy Victory Lakes
Services Offered
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Frequently Asked Questions About Best Buy Victory Lakes
How do I check product availability at the Victory Lakes Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Victory Lakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Victory Lakes stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Victory Lakes Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2346 reviews)
Chris V
November 09, 2025
1 out of 5
Regret praising the staff for good customer service. Bad experience on this last interaction with them.
Response from Best Buy
November 10, 2025
Hello,
Thanks for reaching out. We're sorry to hear that your recent experience didn't measure up to the past ones. We'd like to learn more about what happened. Please send a private message on one of our social media platforms, Facebook (https://bby.me/pj7wm3), Twitter/X (https://bby.me/s0axma), or Instagram (https://bby.me/ua6zn6), and mention your "Google review #67119" in your message.
petethemedic
November 08, 2025
5 out of 5
I was pleasantly surprised to see that Best Buy, Victory Lakes had people on the floor on a Friday evening to help customers. This is a long loss art.
Josh, young dude with glasses helped me score a open box computer. Unfortunately I have to return it because It won't get past the WIFI setup page. Hindsight says that I should have purchased the new one because I noticed the badly damaged box and purchased it anyway.
Paul S
November 04, 2025
5 out of 5
Wife went in, thinking phone screen had gone out and she needed to buy a new phone. Within a minute, the saleman explained what could be the problem and showed her how to turn her phone off and back on, solving the problem. No purchase necessary! We'll definitely come back when we need another phone! Thank you, Best Buy!
Abbie C
November 02, 2025
1 out of 5
Worst store experience I have ever had. They said they would resolve my issues within 2 weeks and nothing was resolved a month later. I don’t live by this store and apparently, I will have to drive all the way to this out of town store to actually speak with someone at the store. Corporate has said I have to speak with the store directly and the only way to do that is in person. Ridiculous that I even have to follow up, and even more ridiculous that I have to drive to another city to do so. This experience has been enough to make me never use this company again and I will be opening every dispute possible.