Jose who works here is a real honest salesman, was very helpful and never pressured me into buying too much, only what I needed. I will happily come back and buy again, hopefully from him
Promised me they would ship by a certain date and failed to do so. On top of that they took payment and cancelled order WITHOUT REFUND. Now I have to file claim with bank to get my money back. Best Buy never sent an email or made a simple phone call. Called customer service line and they hung up on me even after I was patient and respectful.
Jose in the mobile phone department was awesome and very helpful