Frequently Asked Questions About Best Buy Lewisville
How do I check product availability at the Lewisville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lewisville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lewisville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lewisville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5066 reviews)
Justin T
July 09, 2026
5 out of 5
Store is clean and staff is helpful
Vijay S
July 06, 2026
5 out of 5
Lewisville store is never crowded, love it
Trent B
July 04, 2026
5 out of 5
Eric was very helpful in finding me a T.V for my living room.
Souvik D
July 02, 2026
1 out of 5
Don't ever go to BestBuy at Lewisville TX. 1) They don't pack your already placed and paid-for order for pickup until you physically visit the store and request them to. 2) They make you (with surveillance) carry a 63 lb open box 75" TV without legs UPRIGHT and not flat down on your own pickup truck or else they void your warranty. 3) They make you wanna pick it up or else they threaten to deliver the TV explicitly with no responsibility or warranty. 4) They don't even let you check your TV out at store before or at the time of pickup saying it's store policy.