header_logo

More to Explore

Frequently Asked Questions About Best Buy Lewisville

How do I check product availability at the Lewisville Best Buy?
How do I check my order status?
My local Lewisville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lewisville stores’ holiday hours?

Recent Reviews

4.2
(5037 reviews)
Roberto M
May 25, 2026
1 out of 5
Terrible service, I waited half an hour to buy the meta, I talked to 3 different people and no one ever arrived who could attend to me.
Response from Best Buy
May 25, 2026
Hello, Roberto, Having concerns with not getting support while attempting to purchase meta glasses can be a difficult experience. We would be glad to investigate your experience if you would like to reach out to us on any of our social media profiles below with Review 156959 for support. Facebook (https://bby.me/2ctP4c) X (https://bby.me/IlFX7s) Instagram (https://bby.me/tyswrK)
Ray S
May 22, 2026
5 out of 5
I love Jose hes cool and nice. He risked his life going up that ladder to get my monitor. Thank you for your service Jose.
mounica s
May 20, 2026
1 out of 5
Absolutely horrible customer service. I went to 4 different people for information regarding a phone I want to purchase. When I asked one more time, 3 emoloyees standing there just looking at each other while gossiping (including a guy I already asked). Absolutely disappointed
Response from Best Buy
May 20, 2026
Hi, Mounica, Thank you for your review. Not finding the help you're needing can be really frustrating. If you are in need of assistance or want to formally document your review, please send a private message on social media. Please include Google Review 155004. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
AR
May 16, 2026
4 out of 5
Came to return an online item, a big TV. Went into the store asking for help to unload from my car. I was happy that they sent someone from the inventory with a big cart, who not only helped unloading but also taking to the guest service. Appreciate the help.

About Best Buy Lewisville

bestbuy.com