Best Buy Lewisville

I was welcomed as I entered and given directions on where to find the geek quad.

If you’re doing anything Apple care related, word of advice just go to the Apple Store. Booked a reservation two days in advance with the details of my device and issue, come in and they don’t have the screen for my device, it’s gotta be ordered and it’s 5 days. After it comes in almost a week later, set up another appointment and come in only to find out it’ll be 2 to 4 hours for a screen replacement, which was never even mentioned during my original appointment the week prior. Tried to save myself driving 20 minutes to an Apple Store and cost myself a week. Just take the drive and head to an Apple Store for any iPhone related fix, unless you feel like waiting a week and then after that dropping your phone off for four hours for them to fix it.

I went to this store passing through the USA to buy 1 product, found the value of ps5 open box attractive, bought the product and returned to my country of origin, arriving in my country, went to enjoy the product I had bought and to my total surprise the ps5 did not work, did all the procedures on the website of the authorized product to reset and try to use it but it did not work, I had to through an acquaintance return the product to the USA to try to exchange it or return it. Then comes my surprise, they sell you a product as a satisfactory open box, but it doesn't work and you can't use 1 day if you want to, and you find that you don't even have the factory warranty, and that if you want to use the product, you have to pay $215. Is this correct? This is how they do it with their consumers, sell a defective product and outside the manufacturer's warranty period. Disappointment is the word to define this store.

Good service