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Frequently Asked Questions About Best Buy Lewisville

How do I check product availability at the Lewisville Best Buy?
How do I check my order status?
My local Lewisville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lewisville stores’ holiday hours?

Recent Reviews

4.2
(4918 reviews)
Axel R
November 09, 2025
1 out of 5
Got a 75 in tv and they lied about the insurance saying to get 2 years first then 5 later after the first two years. If you buy a tv get longer time with insurance! They will just say you can’t change the time of insurance and will try to get you to pay them monthly!
Laci C
November 06, 2025
1 out of 5
Don’t bring your Apple products to geek squad here. They will just ship them off the next day. Don’t waste your time.
Adam D
November 06, 2025
1 out of 5
1 star to the store and to the guy in the glasses. I told him I need help finding an Xbox controller. Instead of showing me the exact on, he just said it’s in gaming. I went to him a second time saying I need help finding it after looking and he just brushed me off in a dismissive matter. 5 stars to Austin who actually cares in helping customers find products. Give Austin a raise and promotion. The guy in the glasses black hair was using company policy and saying he can’t leave the front as a scapegoat as why he couldn’t help me find the item I was looking for. If that’s the case don’t ask people walking in the door for help if you can’t actually help them.
Response from Best Buy
November 06, 2025
Hello, Thank you for the review. We understand not being able to receive help the first time you as is not ideal. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 65622.
MIGUEL A
November 05, 2025
5 out of 5
Excelente atención Mucha variedad en artículos electrónicos

About Best Buy Lewisville

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