Frequently Asked Questions About Best Buy Lewisville
How do I check product availability at the Lewisville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lewisville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lewisville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lewisville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4883 reviews)
Haley B
September 16, 2025
5 out of 5
Robin was great! She helped show me options regarding different security cameras and was in depth about the different features for each.
Shannon P
September 14, 2025
5 out of 5
everyone is nice here. good sales. well laid out store
Chinasalum C
September 06, 2025
5 out of 5
Had to come and try one the Sony headphones and was helped by Mikey. He gave me excellent customer service and walked me through all the different ones. Great selection here and even better customer service. Before I left Brandon came over to help and shared how he loved his XM6. thanks again guys!
Dolan B
September 06, 2025
5 out of 5
It's an absolutely amazing place with some amazing customer service probably the best I've ever seen for technology I absolutely love them and I highly recommend them