Frequently Asked Questions About Best Buy Lewisville
How do I check product availability at the Lewisville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lewisville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lewisville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lewisville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4918 reviews)
Axel R
November 09, 2025
1 out of 5
Got a 75 in tv and they lied about the insurance saying to get 2 years first then 5 later after the first two years. If you buy a tv get longer time with insurance! They will just say you can’t change the time of insurance and will try to get you to pay them monthly!
Laci C
November 06, 2025
1 out of 5
Don’t bring your Apple products to geek squad here. They will just ship them off the next day. Don’t waste your time.
Adam D
November 06, 2025
1 out of 5
1 star to the store and to the guy in the glasses. I told him I need help finding an Xbox controller. Instead of showing me the exact on, he just said it’s in gaming. I went to him a second time saying I need help finding it after looking and he just brushed me off in a dismissive matter. 5 stars to Austin who actually cares in helping customers find products. Give Austin a raise and promotion. The guy in the glasses black hair was using company policy and saying he can’t leave the front as a scapegoat as why he couldn’t help me find the item I was looking for. If that’s the case don’t ask people walking in the door for help if you can’t actually help them.
Response from Best Buy
November 06, 2025
Hello,
Thank you for the review. We understand not being able to receive help the first time you as is not ideal.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 65622.
MIGUEL A
November 05, 2025
5 out of 5
Excelente atención
Mucha variedad en artículos electrónicos