Best Buy Lewisville

I purchased some cards in their store that ended up being tampered with the other day so I went back in to talk to the manager about them so they would be aware they are selling tampered with products. Best Buys dont have an in store phone so I drove all the way back up there so I could help make them aware. I got there and spoke with the welcome greeter who told me multiple times I couldn't speak with the manager and just that she would relay the message to them. I tried explaining the problem and how they should look into who delivers their Pokémon cards (the other brands could also be tampered with products but I haven't bought any) because its really bad they are selling merchandise that has been already opened and then resealed. I even brought in some card packs I got from the Pokémon Center I hadn't opened yet along with the ones I got from their store to show them side by side and how they clearly showed signs of repackaging. I have studies and put out guides on these types of things because its such a huge issue and tired of it happening and stores not caring. I let them know I wasnt asking for a refund because I had already opened some and their policy on cards, just that I was hoping to talk to someone. Maybe thats why they didnt take me seriously though. So, I dont know what other products they are selling that could be fraudulent as well but they didnt seem to care based on the blank stares I got. I dont know if she ended up telling the manager but maybe they will see this. Do not buy Pokémon cards from this Best Buy. The signs I found: glue residue on the top and bottom of the packs, wavy edges due to glue along with being hard to open, very loose packaging, upside down cards in the packs, worn cards as if they were already handled, and crooked/bunched up sealings. I will post photos later today.

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Product pickup service was quick and easy.

Came in to buy a replacement computer. The staff (I think his name was Chris), was very helpful. He also helped me determine which, and then buy a 360⁰camera as well.