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Frequently Asked Questions About Best Buy Lewisville

How do I check product availability at the Lewisville Best Buy?
How do I check my order status?
My local Lewisville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lewisville stores’ holiday hours?

Recent Reviews

4.2
(4890 reviews)
Jose T
October 06, 2025
1 out of 5
Worst experience ever. Won't come back even if that store is the only one in the entire area with the product i need in stock.
Response from Best Buy
October 06, 2025
We try to deliver a great experience and understand the frustration when you feel we missed the mark. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/hhnq0o), Twitter/X (https://bby.me/fp6thc), or Instagram (https://bby.me/k8ast7), and mention your Google review, 52433.
Jaden B
October 06, 2025
5 out of 5
Today was a long day. Spent 45 mins on the phone with customer support, had a Geek Squad appointment, and had to visit 3 different locations a total of 4 times to address a complicated account problem. It was a total headache, and I had a bad experience with everyone from Best Buy.. until I got to THIS STORE. I have to give an all-time major shoutout to Tristan and Brandon C, who were extremely kind, patient and helpful. I have worked with customers for over 10 years and these guys were some of the best young professionals I’ve seen do it. They spent a long time helping me and getting me support and solutions for a problem that other stores couldn’t seem to fix, it was an issue with my membership plan. If I had a business and needed great employees I would be offering Tristan and Brandon C a position immediately. These guys are friendly professionals and ought to be highly valued team members! As a BestBuy cardholder and total membership holder, these guys single handedly kept my business with Best Buy. I’ll be back!
tbst69
October 04, 2025
5 out of 5
Love this best buy. Great staff snd great selection.
Andrew
September 27, 2025
5 out of 5
Had a great visit here today. Thank you Seth!

About Best Buy Lewisville

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