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Best Buy Longview
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Longview
How do I check product availability at the Longview Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Longview Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Longview stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Longview Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2803 reviews)
Josie C
August 15, 2025
1 out of 5
Couldn't get anyone to help me. And when I finally did Couldn't help bc they didn't know anything about vehicle audio. Spent an hour in the store and couldn't get a simple question answered. I saw more employees welcoming me in than helping. Now after leaving a review. They want me to reach out to them on social media for help. If I'm going to a store then I would like help in person not to wait a day later to get help. Bc of this I am downgrading from 2 stars to 1 star. Best Buy in Longview is on its way down. BTW there were only around 10 customers in the store when I went in. If you are looking for vehicle or home audio go to Big Daddy's in Longview.
Response from Best Buy
August 15, 2025
Hello, Josie,
Thank you for leaving us a review. I can certainly understand feeling disheartened, especially after waiting to receive assistance, to then be given the wrong information. We appreciate your feedback, and would like to formally document your interaction. Please reach out to us via social media. Our team of experts would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #29812” when reaching out on social media.
Thank you,
^Ruby
Cherry F
August 12, 2025
5 out of 5
Got in and out quickly. Didn’t have to ask for help, so I didn’t visit with a sales associate.
Alexis O
August 09, 2025
5 out of 5
Super helpful! Service was great as always
Duane A
August 08, 2025
5 out of 5
Bought the wrong USB connector. Returned it with no hassle. The guy up front helped me get what I needed. Quick change out.