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Best Buy Longview

422 W Loop 281
Longview, TX 75605
(903) 757-9212
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Frequently Asked Questions About Best Buy Longview

How do I check product availability at the Longview Best Buy?
How do I check my order status?
My local Longview Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Longview stores’ holiday hours?

Recent Reviews

4.1
(2654 reviews)
Ricky J
August 29, 2024
1 out of 5
Bestbuy lost a customer for life. I ordered a Sony receiver, open box but guaranteed geek certified in excellent condition, waited 4 days for it to arrive. Long story short it did not work. I had already purchased speakers from a separate company I can not return. Go to bestbuy to exchange it for them to try to charge me another 150 bucks because they had no more "open boxes" to sell or ship. The manager refused to discount the same item even tho the one I had already purchased was geek certified as working. I've wasted not only 4 days of my life and 7 hours all together on the phone with tech support to try to get the faulty one working, but now have 600 dollars worth of speakers I can't return and can't use until I buy a different receiver somewhere else all because bestbuy can't make good on the product they sell online.
Response from Best Buy
August 29, 2024
Hello, Ricky, I appreciate you taking the time to write us about your Open-Box Roku Sony receiver, and choosing us for your purchase. I’m sure it can be frustrating to make a purchase, and then notice it's not working and being unable to exchange it as their availability can be limited. I’d like to get this looked into further for you. First, will you please send us more details? Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the details of your situation, the original order number, your full name, phone number, and e-mail. Also add Google Review 64134941. We look forward to hearing from you. Sincerely, ^Deysha
Scott A
August 28, 2024
5 out of 5
This was my first time Visit this Best Buy in Longview, TX. I spoke with a member of the Geek Squad about my Galaxy Cell Phone Galaxy Watch Problems. I failed to get the Young Man's name. He was Extremely Patient, Helpful, and Friendly. He took the time to listen and answered all of my questions in a Professional Manner. Because of Him, I will be returning to this Best Buy for All of Our Future Purchases! I Highly Recommend this Best Buy!!!
Erick L
August 19, 2024
5 out of 5
Buena
Mikey R
August 18, 2024
5 out of 5
I will always buy my phone screen protector at Best Buy. If you get the zagg screen protector there, you get a warranty thru Best Buy that if it ever cracks or scratches, just go buy there and they replace it at no charge. No more buying countless screen protectors!

About Best Buy Longview

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