As a customer coming in and buying a HP printer a couple months ago. I'm very upset because I went in yesterday to get some help on setting up an app on my cellphone to my printer. I was told by a worker at the counter that he can't help me because I don't have my HP printer here to print anything so he could not help me.I will never come back to this store ever again.I will not buy anything ever again.No customer service
Response from Best Buy
June 09, 2026
Hello,
Thanks for your review. We understand your concerns with not being able to set up your printer. We would like to speak with you more and help in any way we can. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 170890 in your message to us.
X: https://bby.me/nWReX2
Facebook: https://bby.me/1cLGLp
Instagram: https://bby.me/inhexV
May 29th i bought iphone 17
Went with Verizon. Plan
The man NAMED ANGEL helped he and did really good until he refused to set my phone up, I told him I have zero internet where I live
And no internet skill to set phone up
He replied UNFORTUNATELY I'm getting off work right now sorry,
I hope he didn't lie about the $55 dollar plan too , very disappointed!
Buying best buys warranty is amazing. They take care of me every time I have a issue