Best Buy Longview

Bestbuy lost a customer for life. I ordered a Sony receiver, open box but guaranteed geek certified in excellent condition, waited 4 days for it to arrive. Long story short it did not work. I had already purchased speakers from a separate company I can not return. Go to bestbuy to exchange it for them to try to charge me another 150 bucks because they had no more "open boxes" to sell or ship. The manager refused to discount the same item even tho the one I had already purchased was geek certified as working. I've wasted not only 4 days of my life and 7 hours all together on the phone with tech support to try to get the faulty one working, but now have 600 dollars worth of speakers I can't return and can't use until I buy a different receiver somewhere else all because bestbuy can't make good on the product they sell online.

This was my first time Visit this Best Buy in Longview, TX. I spoke with a member of the Geek Squad about my Galaxy Cell Phone Galaxy Watch Problems. I failed to get the Young Man's name. He was Extremely Patient, Helpful, and Friendly. He took the time to listen and answered all of my questions in a Professional Manner. Because of Him, I will be returning to this Best Buy for All of Our Future Purchases! I Highly Recommend this Best Buy!!!

Buena

I will always buy my phone screen protector at Best Buy. If you get the zagg screen protector there, you get a warranty thru Best Buy that if it ever cracks or scratches, just go buy there and they replace it at no charge. No more buying countless screen protectors!