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Best Buy Longview
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Longview
How do I check product availability at the Longview Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Longview Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Longview stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Longview Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2676 reviews)
Ginger D
October 29, 2024
5 out of 5
Love the customer service here always friendly & helpful, competitive prices as well.
M S
October 09, 2024
5 out of 5
Bryce and his team from Longview Best Buy did the installation and set up of our TV and mount on our fireplace. They were very professional and did a great job and left the work space clean and tidy. If you need a mount installed on your brick fireplace.........they do a great job. Thank you guys.
Jason J
September 28, 2024
1 out of 5
Opened my new TV to find this. Two trips and 3 hours of driving and all they could do was say sorry. Then suggest I spend more money to get a different tv.
Robin W
September 23, 2024
1 out of 5
No one in that store was helpful and didn't try to be!
Response from Best Buy
September 24, 2024
Hello,
Thanks for sharing your feedback. I understand not being able to get the assistance that you needed, wouldn't be welcome. I'd like to have this reviewed with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also refer to your "Google review case 64236111" in your message.
Sincerely,
^Melissa