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Best Buy Longview
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Longview
How do I check product availability at the Longview Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Longview Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Longview stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Longview Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2875 reviews)
Christopher J
February 13, 2026
5 out of 5
Everybody was real helpful. I updated my desktop for my office
Tj T
February 12, 2026
1 out of 5
Nothing in stock, it gives bodega vibes. New items aren't new. They also advertise stuff not available there. Associates everywhere except where the customers are. Has such a weird line to get to the Geek area. It is roped off to different lanes but only one person is ever there. You absolutely cannot call the actual store, even if you get a call from them and dial the same number. Some AI comes in and doesn't even know what Geek squad is. Lol. Then to call the store, which connects you all over the place, you have to give all your info to some rando who says they cannot connect you unless you give them your full name, email and phone number. This is all before you even get to return the call to find out why they called you.
Daniel M
February 05, 2026
5 out of 5
Had exactly what I was looking for.
A O
January 29, 2026
5 out of 5
Very helpful, was able to get in& get right out...