How do I check product availability at the Lubbock Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lubbock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lubbock stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lubbock Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4390 reviews)
john d
September 10, 2025
1 out of 5
I wish I could give the Geek Squad 0 stars. Don't ever waste your time going here- Everyone was completely rude and unhelpful. Worst customer service of my life. So condescending and unhelpful. You're better off going to AT&T or driving to Dallas for an Apple Store as opposed to this.
Joseph T
September 10, 2025
1 out of 5
Don’t come here if you’re going to need assistance in any way. Its 10:30am store is not busy. There are 3 of us waiting for help in the Apple section. I asked the front desk to send some assistance. He said I have 2 people in that section and if they’re busy you have to wait. There’s one person here not 2 and he is with someone. Tons of people in different areas not helping people. Terrible way to run a store especially in the high end Apple section.
Mohammad A
September 02, 2025
5 out of 5
This is my first and only best buy that I have ever visited. Without comparring it to any other, my opinion is that it not bad at all. The stuff are helpful.