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Frequently Asked Questions About Best Buy Lubbock

How do I check product availability at the Lubbock Best Buy?
How do I check my order status?
My local Lubbock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lubbock stores’ holiday hours?

Recent Reviews

4.1
(4390 reviews)
john d
September 10, 2025
1 out of 5
I wish I could give the Geek Squad 0 stars. Don't ever waste your time going here- Everyone was completely rude and unhelpful. Worst customer service of my life. So condescending and unhelpful. You're better off going to AT&T or driving to Dallas for an Apple Store as opposed to this.
Joseph T
September 10, 2025
1 out of 5
Don’t come here if you’re going to need assistance in any way. Its 10:30am store is not busy. There are 3 of us waiting for help in the Apple section. I asked the front desk to send some assistance. He said I have 2 people in that section and if they’re busy you have to wait. There’s one person here not 2 and he is with someone. Tons of people in different areas not helping people. Terrible way to run a store especially in the high end Apple section.
Mohammad A
September 02, 2025
5 out of 5
This is my first and only best buy that I have ever visited. Without comparring it to any other, my opinion is that it not bad at all. The stuff are helpful.
Tonya P
August 30, 2025
5 out of 5
Fast and prompt pickup service. Friendly too!

About Best Buy Lubbock

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