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Frequently Asked Questions About Best Buy Lubbock

How do I check product availability at the Lubbock Best Buy?
How do I check my order status?
My local Lubbock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lubbock stores’ holiday hours?

Recent Reviews

4.1
(4400 reviews)
mirabella w
October 07, 2025
1 out of 5
I had to have 3 people “help” me before someone opened a locked case for a charger. Then I get home and realize they handed me the wrong chargers that I asked for. I was in there for a total of 45 minutes getting a charger for my computer. I have no words. I am a nursing student trying to do my assignments with not much time to play with. Do not come here unless you want to waste your time. Now I have to take another trip back over there. Save yourself and just go to target if you want a charger.
Response from Best Buy
October 07, 2025
Good Afternoon, Mirabella. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#52845" for reference. You can find us here: Twitter(X): https://bby.me/lxjpnf Facebook: https://bby.me/hfu6x5 Instagram: https://bby.me/boxeyc
Caitlin R
September 30, 2025
5 out of 5
Found the best case for my Z Flip 7
Alex C
September 28, 2025
5 out of 5
The staff are very knowledgeable and friendly. Wonderful customer service.
Chromerust
September 28, 2025
5 out of 5
Good customer service and help when you need it here. Sometimes it gets a little annoying actually lol

About Best Buy Lubbock

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