How do I check product availability at the Lubbock Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lubbock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lubbock stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lubbock Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4469 reviews)
Brian S
March 02, 2026
5 out of 5
I'll give it five stars because it has just about everything, prices are high but that's not on the store
R C
March 02, 2026
1 out of 5
Was told head unit wasn't compatible with vehicle and wanted to upcharge me 300 more than was already purchased. Sales said they had everything needed for the install. Horrible experience waiting 2 hours for install just to put everything back.
Response from Best Buy
March 02, 2026
Hey there, R C,
We understand your frustrations surrounding your car audio service. We would love to hear more about this and look into this further. Please send us a private message on Facebook (https://bby.me/gljh01), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: ##124921".
brianna r
February 28, 2026
5 out of 5
I shop here regularly. They are always well stocked and the employees are always helpful and friendly.
Emily G
February 27, 2026
1 out of 5
Manager refused to price match an item sold on their own website. Wouldn't recommend best buy as a company tbh.
Response from Best Buy
February 27, 2026
Hello, Emily,
Thank you for your review. It can be frustrating when you aren't able to obtain a price match. We'd be happy to take another look at your request and see what's possible. Please reach out on social media to connect with a Resolution Specialist and mention Google Review 122711.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport