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Frequently Asked Questions About Best Buy Lubbock

How do I check product availability at the Lubbock Best Buy?
How do I check my order status?
My local Lubbock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lubbock stores’ holiday hours?

Recent Reviews

4.1
(4274 reviews)
ADRIAN G
February 28, 2025
1 out of 5
Absolute worst- Kayla was completely unprofessional showing ZERO EMPATHY with my daughter. Dyson Airwrap died and would not offer any type of apology assistance or help. Terrible service 100% never going there again. We have warranty for this product and Total membership, and she was completely rude. She shouldn’t be in contact with any customers.
Response from Best Buy
February 28, 2025
Hi, Adrian, Thanks for taking the time to leave a review here on Google. This is far from the feedback that we strive to hear from our customers. If you require additional assistance, please send us a private message via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #64875011” when reaching out on social media, and be sure to include your full name, phone number, and email address. Regards, ^Ravi
StreetSweets
February 25, 2025
5 out of 5
Great atmosphere. Awesome customer service. I went looking for a register for my business and walked out with a purchased register for my business.
KATHY M
February 24, 2025
5 out of 5
Employee named Jimmy went way above and beyond to help me when I couldn’t get help from any one else - I can’t thank him enough
James R
February 24, 2025
5 out of 5
Great customer service

About Best Buy Lubbock

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