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Frequently Asked Questions About Best Buy Lubbock

How do I check product availability at the Lubbock Best Buy?
How do I check my order status?
My local Lubbock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lubbock stores’ holiday hours?

Recent Reviews

4.1
(4618 reviews)
Chandra M
October 20, 2026
1 out of 5
Dropped some Beats off at the Lubbock store over a week ago under My Total Tech membership and the status doesn't show any updates. Status only shows it was dropped off and doesn't show it was sent to Apple. Customer Support said they can't call the store, but sent a message to the store for them to call me. It's been 5 days and no call. It's ridiculous that there is no way to call the store directly. Very poor customer service.
Response from Best Buy
October 20, 2026
Hello, Chandra, Thank you for reaching out to us here. We understand how important a repair can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 240895. Facebook (https://bby.me/k3ZgmZ) X (https://bby.me/fIQSe4) Instagram (https://bby.me/4I2Szf) We look forward to assisting you there.
Calidad y
October 17, 2026
5 out of 5
Lo mejor en tecnología a buen precio y con excelente instalaciones
Cheryll M
October 15, 2026
5 out of 5
Needed to pick up small appliance. Gentleman at front desk was well informed, and told me exactly where it was. In andcout unless than 10 minutes.
Jessie I
October 13, 2026
5 out of 5
The staff were right there when we needed them. No wait to check out. Super fast and easy to check out.

About Best Buy Lubbock

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