How do I check product availability at the Lubbock Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lubbock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lubbock stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lubbock Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4409 reviews)
Allison H
October 27, 2025
2 out of 5
Finding an associate to assist you is challenging.
Leighayn G
October 23, 2025
5 out of 5
Wonderful experience today. Greeter at door listened to our issues; direct me to the Geek Squad and my husband to the floor area. Staff in both were efficient, kind, and friendly. I will definitely come back.
Andrew S
October 17, 2025
1 out of 5
Had a remote start installed on my vehicle here just over 3 months ago. The break switch doesn't work anymore and the alarm now goes off everytime I use it. Contacted bestbuy customer support that was a nightmare. Was told it would be another $100 for them to look at it because it was past 30days. Its a wiring issue that came up because of their install. Having a hard time recommending anything from them at this point until its fixed. No way I should have to pay them to fix their mistakes.
Response from Best Buy
October 17, 2025
Hello, Andrew,
Thanks for your review. It can be difficult when an installation causes issues with your vehicle. If you'd like assistance please send a private message on social media. Kindly include Review 57082 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Carmen D
October 15, 2025
5 out of 5
I went with a friend just to show her the best TVs. I brought my husband a TV and it is the best. Now she wants one. Sony glass picture clear. Go and check the different in picture quantity. They are happy to explain and help in anyway.