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Frequently Asked Questions About Best Buy Lubbock

How do I check product availability at the Lubbock Best Buy?
How do I check my order status?
My local Lubbock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lubbock stores’ holiday hours?

Recent Reviews

4.1
(4409 reviews)
Allison H
October 27, 2025
2 out of 5
Finding an associate to assist you is challenging.
Leighayn G
October 23, 2025
5 out of 5
Wonderful experience today. Greeter at door listened to our issues; direct me to the Geek Squad and my husband to the floor area. Staff in both were efficient, kind, and friendly. I will definitely come back.
Andrew S
October 17, 2025
1 out of 5
Had a remote start installed on my vehicle here just over 3 months ago. The break switch doesn't work anymore and the alarm now goes off everytime I use it. Contacted bestbuy customer support that was a nightmare. Was told it would be another $100 for them to look at it because it was past 30days. Its a wiring issue that came up because of their install. Having a hard time recommending anything from them at this point until its fixed. No way I should have to pay them to fix their mistakes.
Response from Best Buy
October 17, 2025
Hello, Andrew, Thanks for your review. It can be difficult when an installation causes issues with your vehicle. If you'd like assistance please send a private message on social media. Kindly include Review 57082 in your message. Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Carmen D
October 15, 2025
5 out of 5
I went with a friend just to show her the best TVs. I brought my husband a TV and it is the best. Now she wants one. Sony glass picture clear. Go and check the different in picture quantity. They are happy to explain and help in anyway.

About Best Buy Lubbock

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