How do I check product availability at the Lubbock Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lubbock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lubbock stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lubbock Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4458 reviews)
Donna J
December 16, 2025
3 out of 5
We went to buy a computer. The wait was long and the employees were not particularly knowledgeable or friendly. Will think twice before going back.
David C
December 16, 2025
4 out of 5
Loaded down with stuff for the holidays, but its all well organized despite the sheer volume. Lots of staff out on the floor which is great. Selection online that said in store matched up well. Little bit of a maze but clean and put together
Francisco J
December 14, 2025
5 out of 5
Very Nice People
Mercedes G
December 14, 2025
5 out of 5
Cj was so helpful and provided excellent service in helping me decide which Ps5 to get!!! He was energetic, kind and personable!! Made our decision so easy and personally I think he deserves so much more than just 5 stars!!!! A promotion or raise is warranted for such an amazing employee!!!!