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Frequently Asked Questions About Best Buy Lubbock

How do I check product availability at the Lubbock Best Buy?
How do I check my order status?
My local Lubbock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lubbock stores’ holiday hours?

Recent Reviews

4.1
(4211 reviews)
asheton S
December 02, 2024
5 out of 5
Great assistant from the Samsung rep. Got me everything I was looking for and fast processing . He was very attentive I just wish I could remember his name but love my tablet so much
Joe G
December 01, 2024
5 out of 5
Always good to find what you need
Milad j
November 30, 2024
5 out of 5
Comfortable and a lot of electronic products
John G
November 29, 2024
1 out of 5
Don't order online! They gave me the run around saying my order wasn't paid for & that it was fraudulent activity. Once I showed them they had already taken my money on my bank statement mobile app, they then stated I had to call there customer service who then stated I needed a confirmation email! I had 2 at the time of this visit! I live 2 hours from here! Will not be giving this location any further business in the future!
Response from Best Buy
November 29, 2024
Hi, John, Thank you for taking the time to share this review here, although we hate to hear you had some issues after placing your order. We would like to ensure your experience is formally documented on a Corporate level for internal review. To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64492741. We look forward to hearing from you! Regards, ^Katie

About Best Buy Lubbock

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