Frequently Asked Questions About Best Buy Mansfield
How do I check product availability at the Mansfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mansfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mansfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mansfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2346 reviews)
E J
January 15, 2026
1 out of 5
do not buy your phone from Best Buy...my Samsung S25+ was sold by a AT&T rep at Best Buy and has not worked since I received it. AT&T has not been helpful and the rep stated I have to exchange through AT&T corporate. Never again!
Response from Best Buy
January 15, 2026
Hello, E,
Thank you for sharing your concerns with your S25+ purchase at Best Buy from the AT&T rep in store. We can certainly understand that having concerns with your AT&T service can be difficult. We would be glad to help in any way we can if you would like to reach out to us on any of our social media profiles below with Review 105081.
Facebook (https://bby.me/eq5cz8)
Twitter/X (https://bby.me/mavw6z)
Instagram (https://bby.me/4x9f9n)
Robert S
January 15, 2026
4 out of 5
Very helpful, needed tape measure to measure interior of small refrigerator, 2 people brought me one.