Frequently Asked Questions About Best Buy Mansfield
How do I check product availability at the Mansfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mansfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mansfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mansfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2323 reviews)
Mark R
November 09, 2025
2 out of 5
Bought a MAC and the said to watch for future offers over the next 30 or 60 days because they will refund us. What a joke. They could not figure out how to do the refund. Asked me to bring computer in and they still couldn’t figure it out. Finally just gave me a store credit instead of refund. Get it together circuit city, I mean Best Buy.
Shelly L
November 01, 2025
4 out of 5
Great service!!!
Jeff M
October 27, 2025
5 out of 5
My computer broke. Had to purchase a new one. The sales guy helped me get another one, very nice. Very knowledgeable. Thanks
O 0
October 21, 2025
5 out of 5
I went to the location in Mansfield, Texas and the Gentleman Romeo was absolutely helpful. I needed to get knowledge on the best cameras and get all the security cameras purchased for my home all at once.
This was quick and easy.