Frequently Asked Questions About Best Buy Mansfield
How do I check product availability at the Mansfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mansfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mansfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mansfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2396 reviews)
Kayla
June 19, 2026
1 out of 5
ZERO STARS!!! this place is a joke! It’s been weeks and we still haven’t received our orders… Their third-party has scheduled and rescheduled, drop-offs and installs for the dumbest reasons four times!!!!! There’s no one Supervisor to call to figure out what’s going on… they don’t care.. And neither did Best Buy’s customer service when I called… Save yourselves the headaches and go to Amazon.
Cheryl L
June 12, 2026
5 out of 5
Hugh selection of electrics, clean store, friendly and knowledgeable employees
Liliana S
June 11, 2026
1 out of 5
Horrible customer service, never seen anything like it. They treat you like an inconvenience when asking for help starting from the woman standing up in the front to the entire staff looking at us standing in the customer service line and no one approached. Just staring. Thanks for the help. Strongly suggest improving on customer service experience. I work in customer service too but just because you hate your job doesn’t mean you should be rude or disrespectful.
Randy
June 09, 2026
5 out of 5
Top notch service and support from Caden! Thank you so much brother!