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Best Buy Mansfield
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Frequently Asked Questions About Best Buy Mansfield
How do I check product availability at the Mansfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mansfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mansfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mansfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2320 reviews)
Shelly L
November 01, 2025
4 out of 5
Great service!!!
Jeff M
October 27, 2025
5 out of 5
My computer broke. Had to purchase a new one. The sales guy helped me get another one, very nice. Very knowledgeable. Thanks
O 0
October 21, 2025
5 out of 5
I went to the location in Mansfield, Texas and the Gentleman Romeo was absolutely helpful. I needed to get knowledge on the best cameras and get all the security cameras purchased for my home all at once.
This was quick and easy.
Laura P
October 20, 2025
1 out of 5
sunday around 6 I went to the geek squad to have my laptop sent for repairs due to a malfunction. I bought my laptop in august and it was still under manufacture warranty. i don’t know his name but the white guy with glasses told us they wouldn’t take the laptop unless we paid the $80 ship out fee. he said it was better to send it through the manufacturer but when i tried to do that the manufacturer said I had to go through best buy. I went to a different location and ONLY explained the issues my laptop was having. I didn’t even mention what the manufacturer said and they were able to take it and not charge me the fee.
now here’s my issue. clearly that guy has no idea about the policy. because being a former geek squad employee, I knew that they shouldn’t charge you when you have the manufacturer warranty. he kept telling us nope, and that they changed the policy whenever they made a switch to a different software or whatever and that there is no way to override is. clearly there is since the arlington location did it. Not sure if he was trying to scam me, doesn’t know the policy, or just didn’t wanna do his job that day but I’m posting this review so that he knows and other people reading this and may have been told the same thing are able to get their devices fixed at no charge.
added proof. next time don’t tell a customer something you are not 100% sure about because you just wasted my time.