Stephen P
February 08, 2025
The selection of networking and computer storage products is again at an unreasonably low point. At this point, I have to drive all the way to Micro Center in order to find anything I actually need. You're better off ordering from Amazon for anything useful.
Response from Best Buy
February 08, 2025
Hi, Stephen,
Though many Best Buy products are available for purchase online and can be shipped, we are saddened to hear that you were unable to find what you needed in stock. We appreciate your feedback and would be happy to offer any support that we can. To get started, send a private message that includes your full name, phone number, email address, and the precise item you were looking for to one of the following: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, be sure to mention Google Review 64790693. We look forward to hearing from you.
Thanks,
^Tina
Ive had a wide screen tv for 3 years and got a Best Buy extended warranty on the TV. The TV started to develop intermittent problems viewing sports games. When the problem occurred, I had to unplug the Sony TV and restart the TV to fix the issue. I recorded the bad video on my phone to show the tech when he arrived. When the tech arrived, he had no diagnostic tools with him to check the TV. He could not reproduce the problem using the channel selector and said the problem was probably software. I won’t be getting extended warranties from Best Buy in the future.
Response from Best Buy
January 25, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I had to replace my television last year, I understand how frustrating it can be to have an uncooperative television. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience? Please begin your message with "This is in regards to my Google Review 64728620".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Kenneth B
January 22, 2025
Everything was right where it should be and customer service was excellent.