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Best Buy West McAllen
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy West McAllen
How do I check product availability at the West McAllen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West McAllen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West McAllen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West McAllen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.4(3846 reviews)
Fernando M
April 18, 2025
3 out of 5
Precios altos y sin mucha variedad en PCs
Israel G
April 08, 2025
5 out of 5
Buenos precios y variedad de artículos
Ivan Z
April 02, 2025
5 out of 5
Excelente
dolores a
March 30, 2025
1 out of 5
I purchased a 55” and a 50” Samsung TV. They only had the 55” in stock and selected to have the 50” delivered. Once we opened the box of the 50” tv we realized that it was damaged. We went to the store to exchange it and were told very rudely by the manager Daniel C. that they could not accept the tv. He told us that we had to call FedEx directly and have them handle the return because it was a 3rd party shipper. I told him that no where on their website did it mention that if we had a tv delivered Best Buy would no longer handle the return. As a matter of fact, I had it on my phone where the website specifically states that if you receive an item that is damaged you could return it as the store. Daniel C wouldn’t even look at my phone. He just kept repeating that it was their policy and that all retailers were the same. He even walked away as if he couldn’t be bothered anymore. The next morning I called the 800 number on the website and a very nice employee apologized for the misinformation the local manager had and proceeded to help me with the return.
Response from Best Buy
March 31, 2025
Hello,
Thanks for sharing your feedback with us. I understand finding that the TV shipped to you was damaged, wouldn't have been a welcome sight and having the exchange be denied by the store manager, isn't ideal. While I am glad our phone support team was able to get this resolved for you, I'd like our corporate team to look into this further.
Please send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, your order number, and the location that you visited. Please also refer to your "Google review 64986773" in your message to us.
Sincerely,
^Melissa