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Best Buy West McAllen
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy West McAllen
How do I check product availability at the West McAllen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West McAllen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West McAllen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West McAllen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.4(3970 reviews)
Marco P
December 11, 2025
1 out of 5
Easily the worst in store pickup I've ever dealt with. It's as if they purposely put the worst possible employee to handle the single in store pickup counter with zero backup during the holiday season.
She spent 20+ minutes looking for a single customer's order, letting the line go a dozen deep in the process. Clueless in how to locate the order. Any opportunity to extend waiting time by chatting with coworkers was taken, zero urgency. In fact, she seemed to be annoyed that the line was getting restless. Multiple customers gave up and left.
Management? Who knows, probably asleep in the break room to not notice the disaster at the instore pickup line.
Gustavo S
December 09, 2025
5 out of 5
El mejor lugar para conseguir equipos de computación, tv etc
Lo último en gadgets
Daniel O
December 09, 2025
1 out of 5
Unsatisfactory levels of customer service
Luis F
December 08, 2025
4 out of 5
Gran variedad de productos tecnológicos