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Best Buy West McAllen
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy West McAllen
How do I check product availability at the West McAllen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West McAllen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West McAllen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West McAllen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.4(4002 reviews)
Real R
February 10, 2026
1 out of 5
This place has terrible customer service, I was there for more than 30 Minutes and the person that end up helping me was a Microsoft associate that did not work there, Finally I get what I am going to purchase and go to the register, and there is a Bad Buy associate behind the register who passed by me 4 times and never acknowledge me or told me I will be with you in few minutes, He was putting up a poster, I waited for several minutes to pay and the guy could care less, The Poster is not going anywhere buddy, so you could of done that later. this is the reason why people rather SHOP AT AMAZON,!!! . Its a matter of time before these stores are gone with the kind of service they Offer . its not the firs time this happens to me.
Response from Best Buy
February 10, 2026
Hi there!
Thank you for your review. We truly understand how challenging it is when service doesn’t live up to the standard you expect. We value your business and are always working to make sure every interaction is a great one.
So that we can formally document your feedback, feel free to reach out us on Facebook (https://bby.me/fia2az), Instagram (https://bby.me/zyhhym), or Twitter (https://bby.me/c6vbnv). Be sure to mention your Google review 115503.
mka a
February 09, 2026
5 out of 5
Bestbuy geek department is super helpful
Rene M
February 01, 2026
5 out of 5
Excelente variedad de productos
Rhonda E
January 23, 2026
5 out of 5
Awesome store