Frequently Asked Questions About Best Buy West McAllen
How do I check product availability at the West McAllen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West McAllen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West McAllen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West McAllen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.4(4059 reviews)
Mauricio H
September 09, 2026
5 out of 5
Un lugar genial para descubrir equipos electrónicos.
Lo mejor es que los puedes TOCAR.
Gabriel R
September 07, 2026
1 out of 5
Customer service needs to step it up and not give false information. What ever happened when us customer used ti call the store and talk to people at a specific store. As what I hear Corporate decided to have a call center and take initiative to what seems that they don’t know what they are doing and making us waste time and gas for giving us the wrong information. We need to have a system where we can talk to specific in store associates in designated departments and not have a call center give you false information.
Anonymous C
August 05, 2026
1 out of 5
Given the situation that my phone has Apple care the guy was so rude and denied my appointment I couldn't get nothing resolved. Horrible customer service lack of empathy 0 out of 10 would not recommend
Adriana C
July 20, 2026
1 out of 5
Compramos una Tv hace 2 yrs 1/2 de la malrcaL&G reciententemente empezo a fallar y es defecto de fabrica y en Enero se vencio la garantia y ni L&G no best buy quieren hacerse responsables ya que es una TV de marca se supone que es buena calidad y pagamos mas De$1000 dllrs por ella y nadien nos puede resolver