Dude impossible to get a hold of the store to just ask if they have a product or to get more information on one . Nothing but AI or some random call center in a different country
Response from Best Buy
April 28, 2026
Hello Morgan,
We can see how you might be frustrated if you cannot connect a store. We'd like to see if we can help. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #146808 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/9bKz5W)
• Twitter/X (https://bby.me/7IYyYG)
• Instagram (https://bby.me/XBnXrK)
Always finding good deals
Ordered a phone drove more than 1 hrs to go pick it up to just have them say,the phone was our of stock...went back couple days later after they said I could go pick up phone&when I get there they say sorry buy the phone isnt here in mission store,its in mcallen,took them 9 days to give us our phone when we were suppise to get it 24 hrs after we ordered. Do better best buy.
Response from Best Buy
April 22, 2026
Hello, Charito,
We appreciate you taking time to share your feedback. Having your in-store pickup order delayed is never great, so we can understand your concern. We'd be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/84fKih), Twitter/X (https://bby.me/pT00bg), or Instagram (https://bby.me/DHZ2f7). Please reference Google Review, #144792.
Good place to shop and came out with better results than expected. They don't physically carry any HDD's so this allowed me to search online and I found better deals with other companies because of it. The fact you didn't carry what I needed saved me money by going somewhere else, thanks!