Excelente lugar servicio la atención del personal 10 de 10 si tienes dudas del producto o servicio ellos te lo resuelven
I've done a lot of purchasing from Best Buy over the years and I keep coming back because they sell quality products and a great selection. I also love the fact that they are a Minnesota company!
Excelente tienda de electrónica
Stephanie M
March 29, 2026
I had a really frustrating experience at Best Buy. I went in to return my Apple desktop so I could switch to an Apple laptop, and I was told by customer service that I had to go back home and reset the device myself because their WiFi “wasn’t good enough” to do it in store.
This was especially inconvenient because I had my baby with me — I was pushing a stroller while also carrying the desktop. It felt really dismissive and unhelpful given the situation.
After leaving, I called customer service and was told that they actually can assist with this in store. I ended up going to another Best Buy location, and they helped me without any issue.
Definitely disappointed with the lack of support and inconsistency. I hope this location improves their customer service, especially for parents or anyone needing a little extra help.