How do I check product availability at the McAllen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local McAllen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy McAllen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the McAllen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.4(5992 reviews)
Sandra H
September 16, 2025
3 out of 5
Muy mala atención de los empleados, que les tuve que suplicar que me atendieran y cuando por fin me atendieron de muy mala gana. Compre todos los componentes para armar una PC y todas las consultas les molestaban.
Response from Best Buy
September 16, 2025
Hi, thank you for sharing your experience with us here. I also like to know that I will be able to ask questions about my electronics before I purchase. Can you please reach out to us on Facebook (https://bby.me/s0gcx2), Twitter/X (https://bby.me/qgtqob), or Instagram (https://bby.me/i17swv) with more information about your experience? Please begin your message with "This is regarding my Google Review #44208".
Juan T
September 12, 2025
2 out of 5
Unfortunately Best Buy is one of those stores that is hit and miss. This one was definitely a miss. Walk in, find the item you want then spend 10 minutes trying to find someone to find you that item. It’ shouldn’t be that way. After all you are there to buy. The customer shouldn’t struggle to purchase an item. Otherwise I might as well go online. Not a location I would visit again.
Mando C
September 12, 2025
5 out of 5
Big thanks to Tomas for the help ! Great customer service. 10/10 !
Hugo V
September 09, 2025
5 out of 5
Es una tienda de aparatos electrónicos muy completa y enseres de línea Blanca.