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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy McAllen
How do I check product availability at the McAllen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local McAllen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy McAllen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the McAllen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.4(6056 reviews)
Edina G
December 03, 2025
1 out of 5
Trying to reach a live agent that understands your request in English is close to none. These agents live person is someone reading a teleprompt and just doesn’t get your question . I’m trying to change from delivery to pick up and spent close to an hour and I gave up. Unfortunately I have to go to my local BB to speak to a person who understands. Ridiculous.
Response from Best Buy
December 03, 2025
Hi, Edina,
Thank you for reaching out here to share this review with us. We completely understand your feelings here, and hate to hear you were unable to reach the assistance you needed with your order. We would be happy to connect with you to see if we can help in any way.
To get started, please send us a message on Facebook (https://bby.me/dnfbmz), Twitter/X (https://bby.me/cle4zy), or Instagram (https://bby.me/l10gun). Please also include a note stating you are reaching out from a Google review by including this reference number: #80838. We look forward to hearing from you!
Cesar R
December 03, 2025
5 out of 5
top technology gadgets available in store and wide variety of brands
Daniela C
December 02, 2025
5 out of 5
Great service, they helped me find what I was looking for, plus the cashier was cute 😍👏🏻
el t
November 30, 2025
5 out of 5
Excelente