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Best Buy North McAllen
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Frequently Asked Questions About Best Buy North McAllen
How do I check product availability at the North McAllen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North McAllen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North McAllen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North McAllen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3817 reviews)
T J
November 16, 2025
1 out of 5
I purchased a gaming monitor from this location, Best Buy on N. 10th st. McAllen. I took time to ask questions way out my options for the right gaming monitor. The best buy associate told me this was a good monitor and that if I didnt buy it he was gonna buy it when he was out. Talked me into purchasing it. It has not even been a year and the monitor is of no use to me. The reviews on this monitor is it is not sturdy falls forward due to more weight in the front. Back stand has two tiny legs and dont support all around. Left out of town and came home to the monitor on the ground. Screen is damaged and now its pitch black. Went to best buy and spoke to a customer service rep. Said there was nothing that could be done. Geek squad would need to see if it could be repaired. Spoke to manager by the name of Jorge. He came and told me there was nothing that could be done. That even if I purchased warranty it dont cover damage. He not only talked down to me but demeanored me in front of other customers in line. Spoke at me not to me in a unprofessional manner. Left with a broken monitor that my son cant even use. Why Best Buy must you take your customers for granted. Offering warranty that is of no use by what best buys store manager said. DO NOT BUY AOC GAMING CURVED MONITOR FROM BEST BUY ON NORTH 1OTH ST. MCALLEN TX STORE MANAGER Jorge is a poor excuse of a manager.
Sal P
November 15, 2025
5 out of 5
The salesperson was awesome!! Excellent customer service.
Nitza A
November 04, 2025
5 out of 5
Ordered online for pickup and the order was ready for pick up within 10-15 minutesand they have curbside pick up until 9pm. So I was able to pick up the same day! Score!
Guss O
November 04, 2025
5 out of 5
Geek squad amazing 🤩 I have apple care & I come here for my repair’s … they always come through …
Ty 🙏