Fernando S
January 13, 2025
Esta sucursal que se encuentra allá por la calle Trenton, está muy bien surtida, la atención de quien me apoyó, fue muy buena. Una grata experiencia en esta sucursal de Best Buy
Store is great, but the customer service center is severely understaffed. Be prepared to wait for a long time.
Response from Best Buy
January 03, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to konw that my in store shopping trips will be fast and efficient. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64637456".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
App wasn’t working to check in at curbside, Had to get off.
Antoinette B
December 28, 2024
Candice was VERY RUDE and Unprofessional. I did not appreciate her attitude when we were being helped by another employee. She needs basically people skills and not snap at customers.
Response from Best Buy
December 29, 2024
Antoinette,
Thank you for the review. We try to pride ourselves in ensuring we provide great customer service, I understand that was not the case for you recently. I understand your concern and frustration.
I'd like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details regarding your visit, including the location, date, and approximate time. If you can also include, Google Review 64619732, in your message, it'd be appreciated.
Regards,
^Kristy