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Best Buy North McAllen
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Frequently Asked Questions About Best Buy North McAllen
How do I check product availability at the North McAllen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North McAllen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North McAllen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North McAllen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3785 reviews)
Jorge G
August 22, 2025
5 out of 5
Todo lo que necesitas en aspecto electrónico para el hogar y diversión ahí lo puedes encontrar.
Robert M
August 21, 2025
5 out of 5
Very friendly staff!
Jessica E
August 17, 2025
5 out of 5
Customer service was outstanding. I was greeted as I walked in. I was acknowledged while waiting in line to be attended. Team members are personable. Thank you for for a great experience 💕
Troy M
August 11, 2025
1 out of 5
I went to this location to purchase an Android tablet. The shelf that housed the Lenovo tablets caught my attention. There were four different models listed with price tags but only one model was on display. The model on display said "Lenovo Model M11" and the price was $119. I did a little research on the internet comparing the difference between that model and the higher priced Lenovo Tab Plus. I decided to go with the cheaper model so I took the last tablet to the register. The girl rings me up and said it was $219. I told her it was listed for $119. She asked for a picture of the price tag so when I brought it back she said that was for another model. I asked to speak with the manager and walked with him over to the shelf. I showed him that there was not a single price tag that reflected $219. He just pulled out his device that scans the price tag and begins to explain that it is for a different model that is somehow not shown on the shelf. There is not a single shred of information about another model of tablet. He offered no apology for the confusion or any reason why the store lacked the proper information. I am pretty sure this is pretty much a bait and switch situation because they bait you with an inexpensive price only to charge you $100 more. They are probably hoping a customer might not pay attention and simply pay the higher cost or they hope that the person interested in the tablet already has it in their mind that they are going to purchase the tablet and they already walked it all the way over to the register. I had no such problems with the Best buy location on the west side of McAllen. I will be doing all my shopping there from now on even if it means driving a little extra
Response from Best Buy
August 11, 2025
Hey there, Troy,
I know how important it is to have accurate pricing surrounding our displays, and I can understand your concerns surrounding your recent experience shopping with us. We appreciate you reaching out to provide us with your feedback, we would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/sdxq6b), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #27503" and share your full name, email, and phone number.
All the best,
^Jacob