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Best Buy North McAllen
Services Offered
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Frequently Asked Questions About Best Buy North McAllen
How do I check product availability at the North McAllen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North McAllen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North McAllen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North McAllen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3722 reviews)
Abraham R
March 15, 2025
1 out of 5
Went for an item that the website said was on stock. Showed up 20 mins earlier to pick up and was told it wasn’t ready so I waited inside but after 1 hour waiting I finally went to customer service again and was told that it wasn’t “appearing on their internal system” so a helpful employee went to search for it himself (props to him). The order was canceled shortly afterwards.
Response from Best Buy
March 16, 2025
Hello, Abraham,
I appreciate you taking the time to share your feedback with us regarding your order. Online ordering is supposed to be easy, convenient, and stress free. Generally, most orders can be filled within one to four hours, but processing times can vary. We then send e-mail updates when the order is ready for pickup. I would be reaching out to someone as well if this were to happen to me. Let’s get this reviewed for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) or Facebook (https://www. http://facebook.com/bestbuy) with the order number, along with your full name, phone number, and e-mail. Also add Google Review 64930004. We look forward to hearing from you.
Kind regards,
^Deysha
vicki t
March 08, 2025
5 out of 5
Great shopping
Lion H
March 01, 2025
1 out of 5
Don't waste your time or money coming here. There was a problem with my wife's computer, and the Geek Squad wanted to charge me $100 just to diagnose the problem, and then charge me again to fix it. Talk about price-gouging. Never will I ever shop at Best Buy again. Very rude and unprofessional. If I could give 0 stars, I would.
Response from Best Buy
March 01, 2025
Hello, Lion,
Thank you for sharing your concerns on your repair. I can understand that computer repair costs can be difficult. Our Diagnostic fee is to attempt to assess the issue, once the issue is diagnosed if a repair is decided based on cost the diagnosis fee gets applied to the repair. Repairs for computers can be expensive. If you would like support, you can reach out regarding any concerns please reach out to us in any of our Social Media Profiles below in a Private or Direct message with Review 64878295, full name, email, and phone number for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
ted p
February 27, 2025
1 out of 5
I asked for help and never received it.
Response from Best Buy
February 27, 2025
Hello, Ted,
Thanks for taking the time to leave your feedback here. It's unfortunate that your experience did not meet the level of customer service we've come to expect. We understand how frustrating it can be to not get the help you need.
We would love to get some more information about the experience you've had and the store you visited. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64864727 as reference.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian