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Best Buy North McAllen
Services Offered
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Frequently Asked Questions About Best Buy North McAllen
How do I check product availability at the North McAllen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North McAllen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North McAllen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North McAllen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3730 reviews)
Frankie G
April 16, 2025
3 out of 5
Its a best buy nothing special except the tmoble people will be waiting for you the second you walk through the door. Pretty annoying when you just want to look.
Response from Best Buy
April 16, 2025
Hello, Frankie,
Thank you for reaching out to us here on Google and taking the time to share your experience. We understand how important excellent customer service can be and would be happy to take a closer look into this to document your feedback here. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 65048914
Regards,
^Brandon
Reyna C
April 14, 2025
1 out of 5
If I could give zero stars, I would. We bought our washer and dryer from Best Buy in 2021, and both started having serious issues in January 2024. For over four months, we’ve dealt with missed appointments, zero follow-up, and absolutely no real solution.
We were told we qualified for a mismatch exchange, and then nothing. They also told us Samsung no longer makes these models, so why are they still selling products they can’t even support?
We’ve spent over $2,400 on laundry services while waiting for Best Buy to do their job. The Geek Squad team has been unreliable, and customer service is even worse — vague updates, no emails, no responsibility. We’re still stuck with a non-working dryer and a washer that was "approved" for exchange... but no one has moved a finger since.
Avoid buying your appliances here. Worst service experience we’ve ever had.
Response from Best Buy
April 14, 2025
Hello, Reyna.
Thanks for sharing your experience with us here on Google. We know how important it is to have a functional washer and dryer. If you would, please reach out to one of our live representatives through one of the social media platforms below. Be sure that it is a private message with your full name, email address, and phone number. Be sure to also include your Google Review number, which is 65041323.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Cheers,
^Jason
Elizabeth A
April 09, 2025
5 out of 5
Kaelyn always offers me great customer service!
Jennifer V
April 07, 2025
5 out of 5
Good service