Great selection, had trouble with one rude employee but other employees were very helpful.
Very poor customer service and does not follow the Bestbuy policy stated online. Poor effort, condescending and aggressive attitude, and very rude manners displayed by a female manager (whose name I will leave out) on explaining why their return policy is different than what is stated online at Bestbuy website. Go somewhere else...better yet, use Amazon and save yourself time/money and a headache.
Response from Best Buy
March 06, 2026
Hey there.
We can understand being frustrated with receiving inconsistent information regarding our return policy. If you still need help, please reach out to us on one of the social media platforms listed below. Be sure to also include your Google review #126190 in your message. We appreciate it.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy