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Best Buy North McAllen
Services Offered
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Frequently Asked Questions About Best Buy North McAllen
How do I check product availability at the North McAllen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North McAllen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North McAllen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North McAllen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3655 reviews)
Van G
November 30, 2024
1 out of 5
Pure Rubbish, Avoid At All Cost...
Response from Best Buy
November 30, 2024
Hello, Van,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64495223. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64495223
Thanks,
^Ezra
Mary L
November 29, 2024
5 out of 5
For being Friday after Thanksgiving, it wasn't too bad.
Danny Z
November 29, 2024
1 out of 5
Horrible customer service. I asked for help if they had a certain item in-stock and the employee didn’t want to help.
Response from Best Buy
November 29, 2024
Hello Danny,
Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64492444" and share your full name, email, and phone number.
Thanks,
^Jacob
Cyan P
November 26, 2024
1 out of 5
People here are ridiculously rude. Had an order supposedly ready for pickup today (this is an exchange for a broken stove) and it isn’t ready. I’ve gotten zero emails telling me that it’s been delayed. I called to ask about the delay and the guy was super rude. Kept cutting me off and telling me “idk what you don’t understand but we don’t have it” I HEARD YOU I know you don’t have it but Samsung told me it was confirmed for pickup today. And when I asked why I was told that he said “well Samsung doesn’t make phone calls so you’re not telling the truth” multiple times I was accused of lying and then he threatened to cancel my order (it’s a coupon if they cancel it I will be stuck with this broken stove and no exchange. He was Incompetent and rude and I can’t believe they hired him. He didn’t even give me his name (I’m assuming he didn’t want me to tell them how I was treated) he told me if I wasn’t lying about the order saying it was going to be ready today then to give him a screenshot of when I ordered it. (Wtf I have the email!) for 2 months I’ve been dealing with this bs back and forth between Best Buy and Samsung. And good luck having anyone answer the damn phone I’ve been trying all day and when I finally talked to someone it was that donut.
Response from Best Buy
November 27, 2024
Hello,
Thanks for sharing your feedback with us. A working stove is important to have, so I understand having the order you were expecting to pick up, not be ready, wouldn't be ideal.
I'd like to have this reviewed further by our corporate team. Please send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, order details, and mention your "Google review case 64480466" in your message.
Sincerely,
^Melissa