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Best Buy North McAllen
Services Offered
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Frequently Asked Questions About Best Buy North McAllen
How do I check product availability at the North McAllen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North McAllen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North McAllen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North McAllen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3855 reviews)
J.
December 30, 2025
1 out of 5
It had been years about 4 since ive been here have had very negative experiences best buy in general this was no different waited for 20 min in line I was the only person in line for the online pick up when I got there then others arrived any who yes 20 min to get someone to help they all just acted like there was no one waiting when I told them all I got was okay we will be right with you and would walk away just because I needed that for a gift but any who I will continue to buy else where. Store is rather unorganized for having so many individuals working and all they seemed to care about was geek squad customers.
Response from Best Buy
December 30, 2025
Hello,
Thank you for the review. We understand your frustration with having to wait in line to get your order.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 97948
Eduardo A
December 27, 2025
4 out of 5
Es una tienda muy grande y muy bien surtida, hay muchos aparatos electrónicos de diferentes marcas a buen precio. Es una tienda muy especializada, por lo que, si buscas aparatos electrónicos comúnes que puedes encontrar en otras tiendas, como supermercados o tiendas de moda, tal vez deberías de revisar los precios porque es probable que encuentres una oferta mejor. La característica de esta tienda es que hay muchos artículos de marcas exclusivas qué no vas a encontrar en las tiendas regulares.
Jazmin C
December 23, 2025
1 out of 5
Worst Best Buy I’ve ever had the encounter of purchasing from. Customer service was slow and awful. Messed up my order up and didn’t apologize for their mistake. Would not want to return to this establishment.
Response from Best Buy
December 24, 2025
Hello, Jazmin,
We appreciate you taking the time to leave this feedback for us. This is far from the perception that we want our customer to have.
If you require additional assistance on your order, please send us a private message on social media. We would be happy to help you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please be sure to mention the phrase “Google review #94152” when reaching out on social media.
Jaime R
December 20, 2025
2 out of 5
Super busy this time of year