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Frequently Asked Questions About Best Buy McKinney

How do I check product availability at the McKinney Best Buy?
How do I check my order status?
My local McKinney Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy McKinney stores’ holiday hours?

Recent Reviews

4.1
(2576 reviews)
Ashli
April 04, 2026
1 out of 5
Brought in a tv I had purchased one week prior because it was defective and they couldn’t do an exchange and price match the sales price I bought it at. Also, at the entrance when walking in there was a strong smell of pot then as I was leaving there was a group of people in the parking lot walking around soliciting for money as customers left the store. I would suggest to stay away from this location and honestly I will never step foot in a Best Buy again and will make my purchases elsewhere.
Micah D
April 01, 2026
5 out of 5
Love it!
Kimberly c
March 30, 2026
3 out of 5
Kinda sad and dark store. No one to help without going to service desk. They referred to looking at items online and purchasing.
Response from Best Buy
March 30, 2026
Hi Kimberly, Thanks for sharing this review. We're concerned to hear you feel this way, and that you didn't receive the help you needed. If you'd like to share additional feedback with us or need any assistance, feel free to reach out to us via our social media channels on Facebook (https://bby.me/Odua65), Twitter/X (https://bby.me/nekvyG), or Instagram (https://bby.me/G8MPgy). Please include the Google Review reference number #136713 when reaching out.
Rick K
March 27, 2026
5 out of 5
Nice store, very helpful people.

About Best Buy McKinney

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