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Frequently Asked Questions About Best Buy McKinney

How do I check product availability at the McKinney Best Buy?
How do I check my order status?
My local McKinney Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy McKinney stores’ holiday hours?

Recent Reviews

4.1
(2443 reviews)
G B
July 20, 2025
1 out of 5
Mohamed the supervisor is terrible at customer service. Will not return to this location.
Barb1
July 20, 2025
1 out of 5
Be very careful buying anything at Best Buy!!!! Their return policy is only 14 days even if something is damaged, even if something is unopened with receipt. The only way to get 60-day return is to pay $50 for their plus plan.
Randy S
July 17, 2025
5 out of 5
I walked in, went to the department I needed to, ask the employee one question. He explained the differences of the power cords. I paid and walked out. 10 minutes top. Great successful visit
Daniel D
July 14, 2025
5 out of 5
Excellent customer support experience with the exchange and upgrade of an Apple Mac Pro. Cayden was most professional, courteous and very helpful in the process. A definite subject matter expert. Thank You Cayden for Making A Difference! We appreciate you.

About Best Buy McKinney

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