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Frequently Asked Questions About Best Buy McKinney

How do I check product availability at the McKinney Best Buy?
How do I check my order status?
My local McKinney Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy McKinney stores’ holiday hours?

Recent Reviews

4.1
(2455 reviews)
Clay B
August 09, 2025
1 out of 5
This McKinney Best Buy managers will lie to you about having Pokemon items right before open so they can sell them to their personal friends a bit later. Very disappointed in the unprofessionalism based on how four of us were treated standing outside waiting in a peaceful line.
Response from Best Buy
August 09, 2025
Hello Clay, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. This is not the kind of customer service we strive to provide here at Best Buy. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (https://bby.me/x9058m), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 26723. Thanks, ^ Vanessa
Sandro P
July 26, 2025
5 out of 5
Great service bought the greenworks lawnmower
Kimberly S
July 24, 2025
1 out of 5
The worst! Lack of communication and horrible customer service.
Response from Best Buy
July 24, 2025
Good Afternoon, Kimberly, Thanks for reaching out to us and sharing this feedback. Best Buy strives to provide our customers with a friendly and efficient shopping experience. So, we absolutely understand how you are feeling after your recent visit did not match this. We would love to connect with you and be able to review these concerns in depth together. Please feel free to send our team a private message via social media, so we can help. - Facebook (https://bby.me/ow52dy) - Twitter/X (https://bby.me/du5ahn) - Instagram (https://bby.me/xv9heb)
John H
July 23, 2025
5 out of 5
The staff was very helpful to my needs and price range

About Best Buy McKinney

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