Frequently Asked Questions About Best Buy Mesquite
How do I check product availability at the Mesquite Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mesquite Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mesquite stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mesquite Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5872 reviews)
Michael M
October 09, 2025
1 out of 5
The geek squad is Slow has hell
Response from Best Buy
October 09, 2025
Good Evening, Michael,
We fully understand how you are feeling after a delay occurred while receiving support through Geek Squad. We would be happy to help. Please contact us by sending a private message to our team on social media with your Google review case ID in the message: #53686.
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Mario R
October 05, 2025
1 out of 5
I asked twice to get help to buy cameras and they kept telling me they would call help for me and i kept waiting for a along time and nobody showed up. I asked 3 and 4rd time and Jose M Hernandez tried to get smart with me i told him dont get smart with me. I talked back to him. I asked to speak with the manager and he said he was the manager. He gave me a card and it says supervisor. They need better supervisor or training and help customers when they were 3 standing in the front and even Jose Hernandez didn't offer to help me and told me wait in line after asking 4 times in 30 minutes
Sanish J
October 04, 2025
4 out of 5
Product was damaged when I came to pick it up but the staff were able to handle the return relatively quickly