Frequently Asked Questions About Best Buy Mesquite
How do I check product availability at the Mesquite Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mesquite Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mesquite stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mesquite Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5675 reviews)
Tina T
December 30, 2024
1 out of 5
Ordered online for curbside delivery within 1 hrs. I got confirmation ready for pickup. When I got there, the order was canceled & they said they didn't have that item at that location. :(
Response from Best Buy
December 30, 2024
Hello and thanks for reaching out on Google, Tina.
We understand the frustration when you order is cancelled unexpectedly after you receive the ready for pickup confirmation. We'd like to look into this further and to ensure this is documented here at our Corporate Offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64626117.
Kindly,
^Graham
lulu m
December 29, 2024
4 out of 5
Need to work on better customer service in answering questions, knowing where items are within the store even though it is not their section or department.
Sharon M
December 29, 2024
5 out of 5
EXCELLENT customer service.
Patrick M
December 28, 2024
1 out of 5
No Bueno.
Response from Best Buy
December 29, 2024
Le agradezco que se haya tomado el tiempo de compartir su experiencia, Patrick. Me gustaría documentar sus comentarios. Por favor escríbame a través de nuestros canales de redes sociales en Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) o Facebook (https://www.facebook.com/bestbuy) con los detalles de su visita, su nombre completo, número de teléfono, correo electrónico y la dirección de la tienda que visitó. También añada Google Review Español 64618685. Esperamos su mensaje.
Atentamente,
^Deysha