Best Buy Mesquite

I love to buy from Best Buy but this store was the worst I have ever experienced. Nobody asks you if you need help or greets you. I waited over 15 min in line (no line) one person working register. Female at register doesn’t say hello or greet you in any way nor does she say thank you or have a good day. Customer service here is whack & even though I usually buy online mostly, this makes me not want to buy from them due to the poor management which reflects the entire company. They act like they couldn’t care less whether or not you are even there. It’s unfortunate

Very nice computer. And accessories. Very nice and easy to install.

Bought a window ac unit had it less than a month it went out they will not helo anyway at all getting it replaced. We have bought several things their but we will not be back again

If i could put zero stars, i would. Made a purchase of a washer and dryer and was completely disappointed, not in the appliances, but in the customer service and experience brought to me by the delivery service and the agents who were supposed to give me information about my delivery status and kept postponing my delivery making me miss multiple days of work, (3 to be exact), My husband and I made this purchase and we have been very excited to finally be able to have a washer and dryer in home but BEST BUY turned this moment for us and turned it into a big ongoing headache that convinced us to NEVER shop here again. Erica genuinely surprised me by the way she spoke over me and was rudely making comments about my husband. which was way out of line. Phone call was passed to an unnamed associate that rudely hoped on the call and just hung up on me with no explanation whatsoever. Still haven’t received my appliances , very very disappointed. Everyone in this company has no communication within themselves and no one has any guaranteed information about my delivery even til this day.