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Frequently Asked Questions About Best Buy Mesquite

How do I check product availability at the Mesquite Best Buy?
How do I check my order status?
My local Mesquite Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mesquite stores’ holiday hours?

Recent Reviews

4.1
(5675 reviews)
Tina T
December 30, 2024
1 out of 5
Ordered online for curbside delivery within 1 hrs. I got confirmation ready for pickup. When I got there, the order was canceled & they said they didn't have that item at that location. :(
Response from Best Buy
December 30, 2024
Hello and thanks for reaching out on Google, Tina. We understand the frustration when you order is cancelled unexpectedly after you receive the ready for pickup confirmation. We'd like to look into this further and to ensure this is documented here at our Corporate Offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64626117. Kindly, ^Graham
lulu m
December 29, 2024
4 out of 5
Need to work on better customer service in answering questions, knowing where items are within the store even though it is not their section or department.
Sharon M
December 29, 2024
5 out of 5
EXCELLENT customer service.
Patrick M
December 28, 2024
1 out of 5
No Bueno.
Response from Best Buy
December 29, 2024
Le agradezco que se haya tomado el tiempo de compartir su experiencia, Patrick. Me gustaría documentar sus comentarios. Por favor escríbame a través de nuestros canales de redes sociales en Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) o Facebook (https://www.facebook.com/bestbuy) con los detalles de su visita, su nombre completo, número de teléfono, correo electrónico y la dirección de la tienda que visitó. También añada Google Review Español 64618685. Esperamos su mensaje. Atentamente, ^Deysha

About Best Buy Mesquite

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