Frequently Asked Questions About Best Buy Mesquite
How do I check product availability at the Mesquite Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mesquite Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mesquite stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mesquite Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6066 reviews)
Gabbii C
August 02, 2026
5 out of 5
Clean atmosphere, quick service, quality variety! Eileen was so nice! 🩷
Aladdin H
August 01, 2026
5 out of 5
Find anything electronic there . Helpful and knowledgeable staff.
Yolanda
July 31, 2026
1 out of 5
How they going tell you to make appointment but they didn't do nothing anything
Response from Best Buy
July 31, 2026
Hello, Yolanda,
We appreciate you taking the time to write us regarding your experience. Having the Geek Squad team look into your concerns is supposed to make these types of situations simple. This is not the experience we want for you. Let's get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/BtaC5n), X/Twitter (https://bby.me/QQlb0M) or Facebook (https://www. https://bby.me/Qyvt0u) with the details of your situation, as well as Google Review 196191. We look forward to hearing from you.