Frequently Asked Questions About Best Buy Mesquite
How do I check product availability at the Mesquite Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mesquite Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mesquite stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mesquite Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5631 reviews)
Bocho j
November 28, 2024
5 out of 5
Me en canta
Robert B
November 25, 2024
3 out of 5
This best buy was ok. Very busy. Did not have anyone ask me if I needed help. But I understand. Very busy.
Response from Best Buy
November 25, 2024
Hi Robert,
Thank you for sharing your feedback about your recent visit. I can understand how it might have felt not having someone available to assist you, especially when the store was busy. Your experience is important to us, and I want to ensure your feedback is reported and documented.
I’d also like to see if there’s anything I can do to help you regarding this feedback. Could you please send me a private message on one of our social media platforms?
Facebook: facebook.com/BestBuy
Twitter/X: twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, kindly include your full name, phone number, and email. Please also mention that you’re reaching out regarding your "Google Review" and include the conversation number 64472325 so we can quickly identify and assist you.
Thank you again for reaching out, and I look forward to helping you with this.
Best regards,
^Magee
Brimm J
November 22, 2024
1 out of 5
Nobody knows anything......
Response from Best Buy
November 23, 2024
When visiting a store and looking for assistance, it is important to know that you have a team of associates available to help. Hearing that this was not the case when you visited your local Best Buy is disappointing. We appreciate you bringing this to our attention and would like you to share these details with our Best Buy Social Team so that we can document this occurrence in our corporate system. Send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place.
When reaching out, be sure to mention that it is in response to your "Google Review 64461852".
Sincerely,
^Tina
Denise T
November 17, 2024
1 out of 5
I bought a washer and dryer set from Best Buy and their bank Citibank sucks bad I’ve been paying them since March of this year and they don’t knock down the payment that I owe them they are very expensive my advice to you is don’t buy from them.
Response from Best Buy
November 17, 2024
Hello Denise,
Thank you for the review. I can understand your frustration you may have with Citibank.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy