Victoria was a great help she made sure I found the web cam I needed to stream she was so sweet and nice
Joselyn R
December 21, 2025
Me and my partner went in to looking for a remote controls for a play station. A nice assistant helped us with our questions. The remote price displayed on the tag was 169.99, we decided to take. However once we were checking out the item it rang up at 199.99. There was no accommodations made for their mistake, no apologies. Just simply “it’s coming up as 199.99”. As someone who works in retail myself this was unacceptable.
Response from Best Buy
December 21, 2025
We understand the frustration when an item seems to be displaying at a different price at the register compared to the display. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/g7i0lz), Twitter/X (https://bby.me/vpux56), or Instagram (https://bby.me/qe4wdm), and mention your Google review, 92523.