Best Buy Midland

Sales help are annoyingly helpful!

The lay out in the stores is really getting bad. The registers are on the entrance side so ypur fighting incoming customers as your trying to leave. Idk why tooth brushes are on the home security isle and a few other small product placements that are hidden. Im walking around looking for the meta glasses in the phone area and they have it blocked off so you have to walk around the front to see it. Its not buyer friendly the products are difficult to find.

For a long time I have visited the store and today I had a terrible experience, a girl was serving us in a terrible way, I would have wanted to take a picture of her, only that out of politeness I did not do it, I arrived at 7:50 to change my phone for a new one and first she told me that it could not be done, then that yes, but that they were already closing, that if we wanted to return tomorrow, the girl according to her understood Spanish but did not speak it, in the end I could not do what I wanted nor did she clarify any of my doubts, I was going for other purchases and I just left the store without anything else, the girl was black hair and she was wearing large black glasses and was also located today in the part of the deliveries at the checkout charging I felt terrible for the first time in this store and then looking that they attended to others my question would be because I did not speak English

Apple support here sucks! Scheduled an appointment to repair cracked glass on iPad, Best Buy representative says"we don’t repair these here"!