Under staffed. Last few times they did not even have enough staff to have the checkout registers open, then you have to go to package pickup area that always ends up congested. Walked out on last visit without completing purchase and was a mess trying to get checked out this time. Management needs to look into this issue.
Son muy amables y hablan los dos idiomas
Horrible place to buy any accessories! Bate you into buying,take your money proudly,schedule an appointment and dont show!!!! The kicker part about the whole thing is; No courtesy call or email about the merchandise I order.. 1st and last Pirchase....Derrick
Response from Best Buy
June 26, 2026
Good morning, Derrick,
Thank you for taking the time to share this with us. We understand making an appointment only for nobody to arrive for it, isn't a welcome experience. We'd like to review this further with you.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/pMnbO3), Twitter/X (https://bby.me/VDWEfI), or Instagram (https://bby.me/ENImyn), and include a reference to your "Google review #178209" in your message.
Had lots of stuff but not enough employees to satisfy all the customers
Response from Best Buy
June 24, 2026
Hi,
We understand your concern regarding limited staff availability to assist you. Please feel free to connect with us through a private social media link.
When reaching out, kindly reference review #176682 and include additional details about your shopping experience.
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