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Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Midland
How do I check product availability at the Midland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Midland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Midland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Midland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3374 reviews)
Michael R
April 19, 2026
5 out of 5
Great
Juan E
April 18, 2026
5 out of 5
Great place to by house appliances and any electrical gadgets.
Panfila R
April 15, 2026
1 out of 5
We came in to purchase a new phone. We look around to see what we want, but notice there's No one at the phone area. So I walk up to the two young employees in the black shirts and ask if anyone can help us to answer a few questions to purchase new phone, both turn to look at the phone area and both say "No, nobody is there to help." Baffled because, that's the purpose you were hired or that's your whole MO is to serve the customer. So I walk around to see any one with a blue shirt to help us, then when I turn back around there's a blue shirt there with the black shirts, so I ask the 3 of them "So if there's no one there at the phone service area, we can't purchase a phone? Is there literally no one there to help?" Girl in black shirts says "Anyone with a blue shirt can help you." With a big attitude, like how dare you bother me in my conversation with other black shirt. Mind you, now there is this boy with a blue shirt now standing there with them. Blue shirt kid replies, (I made a face because of the audacity of this little girl tells me she's never been popped in her mouth) "Did you need help?" After witnessing how this girl replied. I ask the blue shirt kid to call for management, if there's any, so I can get some help and ask why they have these type of terrible employees working here. Management on the other hand, he was amazing 👏 Jonathan i believe his name is. Top notch management, black shirt employees and the blue shirt kid in photo (especially that little girl) not so much. Get a different job, customer service is not for you little girl.
Response from Best Buy
April 16, 2026
We understand the frustration when you had trouble getting help in one of our stores. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/uqaPj5), Twitter/X (https://bby.me/Ey4y0s), or Instagram (https://bby.me/Nvue8l), and mention your Google review, 142199.
Coleman “
March 29, 2026
5 out of 5
Went in for a few items my son needed while he was in the hospital. Did not have a lot of time as I wanted to get back to him. Walked in and was pointed in the right direction. When heading to the general area, I was approached by a young lady asking if I needed help. Not only did she show me to what I was looking for, but she helped me find more affordable options and did not leave me stranded. I picked up everything I needed, and made sure I found a manager to let him know what amazing employees he has. Thank you!