Not great services on phone I want to speak to supervisor. Trying to argue with me yeah because I wanted to ask a question and didn’t let me speak to the supervisor unprofessional The customer always right even we are wrong if this happening in two years ago too I used to great service long time ago. I used to buy my phone from Best Buy hope have a great day of work
I was in a few weeks ago looking for a new sound system for my living room. My blood sugar started getting low and I lost my balance, I think I almost passed out. A woman with red and bright pink hair was passing by with a ton of boxes but noticed something was wrong. She immediately stopped what she was doing to ask if I was ok. I told her what was wrong and she ran to the back and came back with a granola bar from her lunch. God bless her, I’ve never had a store employee show so much kindness. She made sure I was ok and then proceeded to help me pick out a great bose system. I finally got it all set up and it’s exactly what I was needing! So thank you to her, I wish I could remember her name, I think it was a boy name, just lovely.
Impossible to get an associate on the phone . AI ONLY disgusting and annoying
Response from Best Buy
May 13, 2026
Hello, Haylee,
We fully understand the desire to speak with someone at your store, when needed. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #151834" for reference. You can find us here:
Twitter(X):
https://bby.me/x3mj70
Facebook:
https://bby.me/u30AGw
Instagram:
https://bby.me/Ng4TCL
Buena tienda de tecnología.