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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Midland
How do I check product availability at the Midland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Midland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Midland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Midland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3436 reviews)
莫福富（福）
August 20, 2026
1 out of 5
Shopping here should be about enjoying a pleasant lifestyle and the convenience it offers; however, that is not Best Buy's approach. They charged me for a computer repair but failed to actually fix the machine. They claimed a software upgrade was performed, yet nothing was done—no upgrade took place—and they charged me over $200. It isn't really about the money; what truly upsets me is that they took payment without resolving the issue. I am deeply disappointed and hope never to have to deal with Best Buy again; I would advise everyone to avoid buying anything from them if at all possible.
Jared K
August 17, 2026
1 out of 5
The service here is awful.
Response from Best Buy
August 17, 2026
Hello, Jared,
Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service. We’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/sNyFYY), X/Twitter (https://bby.me/Y1PnhS) or Facebook (https://bby.me/2FF3VX) with the full details of your situation. Also add Google Review 204743. We look forward to hearing from you.
Sully G
August 15, 2026
5 out of 5
Nice and helpful employees
NETTY O
August 14, 2026
5 out of 5
Excelente servicio los chicos son muy amables