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Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Midland
How do I check product availability at the Midland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Midland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Midland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Midland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3403 reviews)
Alex P
June 20, 2026
1 out of 5
I’ve been back 2 times to this location. The first time the person on the phone said I had to come in to see if they had the battery in stock to replace for my iPhone, but couldn’t tell me over the phone since it was first come first serve. I drove 45 min to the store only to find out they had the battery, but were not taking repairs for the remainder of the day. A week later I schedule and appointment for early in the day to drop off and the geek squad guy said that when they replace the batteries in store they’ve been seeing a lot of speakers stop working and that I would have to pay to get that replace as well since they wouldn’t cover it if their repair stopped the speakers from working.
Response from Best Buy
June 20, 2026
Hello, Alex,
Having concerns with the Geek Squad experience at the Midland, TX Best Buy location and your phone experience with questions on your iPhone repair can be difficult. Please reach out to us on any of our social media profiles below with Review 174962 for support.
Facebook (https://bby.me/KCbOeW)
X (https://bby.me/bEf80E)
Instagram (https://bby.me/uaLt1Z)
HON
June 16, 2026
5 out of 5
Lots of options
Jonathan N
June 15, 2026
5 out of 5
Good customer service lately.
fortstocktonjeff0124 B
June 11, 2026
5 out of 5
For many years I lived in El Paso. We did business with Best Buy as they frequently had the best prices for both computers and printers. We tolerated the chronic sub standard service as we were saving money. Flash forward to our move to Midland and shopping at the Midland Best Buy. . We were greeted by George. He told us where we could find what we were seeking. Walking to the rear of the store; it was like a dream. Are we really in a Best Buy? At the rear of the store we met Ben. He showed us which aisle the product we needed was and showed us our options. I've been shopping at Best Buy for over 20 years. Our service today was in a word "superb". If you have been avoiding Best Buy as a result of prior sub standard customer service; you owe it to yourself to check out the Midland Best Buy.