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Frequently Asked Questions About Best Buy Midland
How do I check product availability at the Midland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Midland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Midland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Midland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3461 reviews)
Lisi
October 21, 2026
1 out of 5
For a long time I have visited the store and today I had a terrible experience, a girl was serving us in a terrible way, I would have wanted to take a picture of her, only that out of politeness I did not do it, I arrived at 7:50 to change my phone for a new one and first she told me that it could not be done, then that yes, but that they were already closing, that if we wanted to return tomorrow, the girl according to her understood Spanish but did not speak it, in the end I could not do what I wanted nor did she clarify any of my doubts, I was going for other purchases and I just left the store without anything else, the girl was black hair and she was wearing large black glasses and was also located today in the part of the deliveries at the checkout charging I felt terrible for the first time in this store and then looking that they attended to others my question would be because I did not speak English
Joey C
October 19, 2026
1 out of 5
Apple support here sucks! Scheduled an appointment to repair cracked glass on iPad, Best Buy representative says"we don’t repair these here"!
Response from Best Buy
October 19, 2026
Thanks for sharing this review. We’re concerned to hear about this experience and that the support you received didn't meet expectations. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/dar7Tk), Twitter/X (https://bby.me/UssuaO), or Instagram (https://bby.me/6Ge3C7). Please include the Google Review reference number #240444 when reaching out.
Lisa B
October 16, 2026
5 out of 5
George was amazing! I went in today to get help with my phone. He was very knowledgeable, very professional, and very personable. He was so helpful, and he solved my problem. :)
Kristen C
October 16, 2026
4 out of 5
Just went to drop off a tablet.. for the 5th time this year 🤣🤣 not best buys fault. My kids just utilize the insurance to the max. In and out simple!