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Best Buy Midland
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Midland
How do I check product availability at the Midland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Midland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Midland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Midland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3145 reviews)
Eric M
December 19, 2024
1 out of 5
Horrible place to shop. No one on the floor is trying to help anybody, always avoiding eye contact hoping you don’t ask for help. I did ask for help for a certain item that was locked up behind glass, he did get on the radio that I needed assistance. No one ever came. I finally ordered the item I needed on line, in the store and at the display. A short while later notified my order was ready for pick up, 50 minutes and still no one came to where I was needing help. Talked with the floor manager, that was no use. Grabbed my item and left disappointed. I don’t recommend shopping at either Best Buy at Midlad or Odessa, you’ll get the same treatment..
Response from Best Buy
December 19, 2024
Hi, Eric,
Thank you for your review. I understand how concerning it can be when service doesn't meet expectations. As a consumer myself, I expect friendly and efficient service wherever I shop, and we definitely want to make sure we're providing that same experience at Best Buy.
To formally document your concerns and explore ways to assist you further, please send us a message on any of our social media platforms Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport. In your message, please include your full name, phone number, email address, and a reference to your Google review 64582518.
Kind regards,
^Pre
Chris P
December 19, 2024
4 out of 5
Kind staff
Manuel A
December 17, 2024
5 out of 5
Excellent
Kody “
December 17, 2024
2 out of 5
Only went inside because the hour or less pick up turned in to almost 2 hours. When I did venture in, the store was not busy, associates standing around talking. I was never greeted or even approached after spending 15 minutes in the center of the store. No one was near the computer area, and to my surprise the Apple pad had no associate remotely close!
Response from Best Buy
December 17, 2024
Hello,
Thanks for taking the time to share your feedback. Ordering an item for store pickup should be a simple process and I can understand having it take longer than expected, wouldn't be ideal, even after trying to get assistance in the store. I'd like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, order number, and mention your "Google review case 64570632" in your message.
Sincerely,
^Melissa