Best Buy New Braunfels

他店舗のレビューでは「人種差別が感じられる」や「対応が遅い」と書かれていましたが、このお店にはそんな感じはしなかったです。 商品の所在を聞いた時もすぐに教えていただけました。

Great assistance in selecting my printer, good price and quick checkout

Went in for a question with my computer and the tech was above and beyond helpful. Very grateful!

I was working a job in New Braunfels and needed a monitor desk mount, so I ordered one online and selected curbside pickup. At the time, the store was closed, and before we had the opportunity to pick up the mount, I discovered we also had a defective keyboard. I placed another order for the keyboard. When we went to pick up the items, I parked in spot 5 and checked in for curbside pickup. A very surly woman came out with the keyboard but did not have the mount. While trying to look up the first order, I accidentally lost the four-digit pickup code. The employee became very impatient, acted rudely, and insisted she had to have the code. I eventually retrieved it from the keyboard order and gave it to her, but when I mentioned I had another order as well, she simply turned and walked away. I then found the mount order in my account, reported again that I was in space 5, and had the four-digit code ready this time. The same employee came back out, and when my employee provided the code, she literally threw the mount through the window, striking him, before turning and storming off. I have never in my life experienced such horrible customer service. Had we had the time to go inside, I would have immediately filed a complaint in person. Unfortunately, we were working a job, and by that time it was already getting late.