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Best Buy New Braunfels
187 Creekside WY
New Braunfels, TX 78130
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
More to Explore
Frequently Asked Questions About Best Buy New Braunfels
How do I check product availability at the New Braunfels Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local New Braunfels Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy New Braunfels stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the New Braunfels Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2029 reviews)
Jorge S
September 07, 2024
5 out of 5
Lo mejor para comprar electrónicos y sin gente, la atención es personalizada si así lo deseas
Brett S
September 05, 2024
1 out of 5
Paid for a car install and was told it could be done over the phone. When I show to my appointment I’m told that now I need to buy additional parts. Wasted my time. The installer seemed more like they wanted to go home then do the job. Very frustrating. Will not be doing the dash cam install I was planning after this with Best Buy
Response from Best Buy
September 06, 2024
Hi, Brett,
Thank you for connecting with us and sharing your experience at your local Best Buy. We would like to hear more so that we can understand where we missed the mark and how we can improve. Kindly send a private message or DM that includes your full name, phone number, email and the location in question to our team using one of our official social media platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
When reaching out, be sure to mention Google Review 64163954. We'd be happy to look into this further.
Sincerely,
^Tina
Marvin D
September 02, 2024
4 out of 5
The shift to online shopping is definitely obvious as soon as you enter the store. A lot fewer associates to help customers and not as informed as they once were.
stephen l
August 30, 2024
5 out of 5
Great price on my freezer. Folks were helpful and transaction smooth.