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Frequently Asked Questions About Best Buy Odessa

How do I check product availability at the Odessa Best Buy?
How do I check my order status?
My local Odessa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Odessa stores’ holiday hours?

Recent Reviews

4.1
(2927 reviews)
John C
October 07, 2026
1 out of 5
I was standing for a hour nobody was willing to help
Response from Best Buy
October 08, 2026
Getting help in our stores should be fast and easy, and we understand your frustration. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/PvOgRV), Twitter/X (https://bby.me/9kstth), or Instagram (https://bby.me/CNBJjJ), and mention your Google review, 231888.
Bryan S
October 05, 2026
5 out of 5
Employee Gilberto was the kindest, goodest man I met in my entire life and then theres was Ace for moral support
Wesley G
September 22, 2026
2 out of 5
Do you have an account with us , sir. But I do not know what phone number it is under. Is there any other way you can look it up. No , sir , i'm sorry that's the only way. People change phone numbers all the time.You have my first and last name.You have my email on file , but apparently you can't look it up that way. So my account and everything along with it is now lost... lovely. Well, I will still take everything.Do you have a bag I may use to carry everything out with. No, sir, I'm sorry we don't. You have to carry everything. Crap service. I used to love best buy , but just like every other big commercial store , it has went down the drain hard. You walk in, no one says hi, you walk around the store Looking, and no one offers to help. They are just too busy talking to each other and on their phones.
Robert N
September 17, 2026
5 out of 5
What’s having trouble with setting up my iPhone 17 Pro Max the geek squad hooked me up in a matter of minutes. Also was having trouble getting my Apple Watch to link. Hooked me up in a couple minutes. These guys are good.

About Best Buy Odessa

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