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Frequently Asked Questions About Best Buy Odessa

How do I check product availability at the Odessa Best Buy?
How do I check my order status?
My local Odessa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Odessa stores’ holiday hours?

Recent Reviews

4.2
(2730 reviews)
Steven D
July 30, 2025
1 out of 5
All the bad reviews are right, do not bother going to Odessa Best Buy unless you like waiting in line. The employees are useless they just stand around talking to each other and ignoring the customers.
Response from Best Buy
July 30, 2025
Hi, Thank you for providing feedback on Google. Not receiving Best Buy award-winning customer from employees at the store is frustrating. We would like to hear more about your interaction. Feel free to reach out through social media private links. When you are reaching out mention "Google Review #22591", provide details about your review, along with your full name, email, and phone number. Facebook (https://bby.me/1by3p7) Twitter/X (https://bby.me/be3uay) Instagram (https://bby.me/x2ma9w) Here to assist, ^ Jay
Daniel V
July 30, 2025
5 out of 5
Big shout out to Jeremy and Oscar, they helped me separately, but were very friendly, and informative about their products! Oscar also made checking out my new school laptop very straightforward! Keep up the great work!
Jay M
July 29, 2025
4 out of 5
Knowledgeable staff
B B
July 28, 2025
2 out of 5
Ok pricey
Response from Best Buy
July 28, 2025
Hello, Thank you for providing your feedback on Google. Feeling like the pricing is okay in this economy is upsetting. Please reach out on social media private links below to further discuss this matter. When you are reaching out mention "Google Review #21503", provide details about your review, along with your full name, email, and phone number. Facebook (https://bby.me/k1wml7) Twitter/X (https://bby.me/hyi2xx) Instagram (https://bby.me/gt8ven) Here to assist, ^ Jay

About Best Buy Odessa

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