How do I check product availability at the Odessa Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Odessa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Odessa stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Odessa Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2739 reviews)
Megan H
August 15, 2025
2 out of 5
This place has gone downhill
Response from Best Buy
August 15, 2025
Thank you for sharing your review with us here on Google. We aim to make every experience with us positive. Can you please reach out to us on Facebook (https://bby.me/tgtdny), Twitter/X (https://bby.me/ony6kp), or Instagram (https://bby.me/mkxv71) with more information about your experience? Please begin your message with "This is regarding my Google Review #29814".
Regards,
^ Josh
Eela Y
August 13, 2025
2 out of 5
Staff members dont pay much attention on assisting costumers
Response from Best Buy
August 13, 2025
Good Morning, Eela.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#28633" for reference. You can find us here:
Twitter(X):
https://bby.me/bzml5m
Facebook:
https://bby.me/olkjtc
Instagram:
https://bby.me/i696un
Kind Regards,
^Trey
José E
August 09, 2025
5 out of 5
Excellent treatment and service
fleur-de-lys C
August 06, 2025
5 out of 5
People are nice, I was there to buy a new phone Motorola, they are they one who put the Case protector and screen protector for me.