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Frequently Asked Questions About Best Buy Odessa

How do I check product availability at the Odessa Best Buy?
How do I check my order status?
My local Odessa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Odessa stores’ holiday hours?

Recent Reviews

4.2
(2749 reviews)
John D
September 06, 2025
2 out of 5
Went in to buy a specific printer that was in stock. Stood and waited 25 minutes for someone to assist me. I wanted an explanation on the HP Ink subscription. The person who helped me had no clue how it worked and gave me a made up explanation rather than asking someone that knew. Left store without making purchase. Went to Office Depot, was asked if I needed assistance within 3 minutes. Asked the same question and was given a clear and complete description …. proving the BB employee was completely wrong. Purchased a printer and ink from Office Depot. Gave BB two stars since they did have the printer and ONE SET of ink cartridges.
Response from Best Buy
September 07, 2025
Hi, John, Thanks for leaving a review for your recent visit. We hate to hear that you were not given the correct information regarding the ink subscription. We would like to learn more about the interaction that you had. Please connect with a member of our team by sending a private message to us through Facebook (https://bby.me/3yu3yc), Twitter/X (https://bby.me/rotzqa), or Instagram (https://bby.me/pqjhyq). Please mention "Google review 40372." Thanks!
Corel R
September 05, 2025
3 out of 5
I find everything i need service good
Megan H
August 15, 2025
2 out of 5
This place has gone downhill
Response from Best Buy
August 15, 2025
Thank you for sharing your review with us here on Google. We aim to make every experience with us positive. Can you please reach out to us on Facebook (https://bby.me/tgtdny), Twitter/X (https://bby.me/ony6kp), or Instagram (https://bby.me/mkxv71) with more information about your experience? Please begin your message with "This is regarding my Google Review #29814". Regards, ^ Josh
Eela Y
August 13, 2025
2 out of 5
Staff members dont pay much attention on assisting costumers
Response from Best Buy
August 13, 2025
Good Morning, Eela. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#28633" for reference. You can find us here: Twitter(X): https://bby.me/bzml5m Facebook: https://bby.me/olkjtc Instagram: https://bby.me/i696un Kind Regards, ^Trey

About Best Buy Odessa

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