How do I check product availability at the Odessa Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Odessa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Odessa stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Odessa Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2754 reviews)
Tim B
September 17, 2025
1 out of 5
I walked around looking at all of the iPads and laptops trying to decide which one best fit my needs. I spent 20 minutes with employees all around unloading gray containers and stocking shelves and not a single person said a word to me until I walked out the door. Then I was told to have a nice day. I did not respond.
Response from Best Buy
September 17, 2025
Hi, Tim!
Thanks for reaching out to provide this feedback. This is far from the experience we want our customers to have when shopping in store.
So that we can look into this closer, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/ehhstt), X (https://bby.me/5y6ffy), or Instagram (https://bby.me/1oouhu).
Be sure to mention “Google review #44586” when reaching out.
We look forward to assisting you!
Yosvani M
September 16, 2025
3 out of 5
Los precios super elevados.
Jacob R
September 10, 2025
5 out of 5
Friendly service. Very clean (at the time of this post of course). I was able to get in and out very quickly. And the staff is always ready to help even if you don't ask for it.
Luis P
September 09, 2025
1 out of 5
Horrible services kids standing around chatting like it’s more important than to render customer service. Seems like they can just run around chatting w each other than help a buyer w very little to no questions. Just needed a tv n mount that took 5 mins