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Frequently Asked Questions About Best Buy Pasadena

How do I check product availability at the Pasadena Best Buy?
How do I check my order status?
My local Pasadena Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Pasadena stores’ holiday hours?

Recent Reviews

4.2
(3519 reviews)
Joe S
January 08, 2026
2 out of 5
Dynamic pricing?! Prices at the shelf might be higher than online. (A customer is at the actual store and the store chain charges them more in order to extract more profit) If so this should be made illegal at the best and exposed in any case. I will change my review score if this can be disproved.
Response from Best Buy
January 08, 2026
Hello, Thank you for the review. We understand your concern with the prices of our products. We offer a great Price Match Guarantee. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 102129
estela f
January 08, 2026
5 out of 5
Buen servicio
Precilla S
January 06, 2026
5 out of 5
Noah was very helpful and patient is assisting us in finding the laptop we needed for my daughter! Excellent customer service and very quick in helping us find what we needed! In and out in less than 30 minutes!
Greg R
January 03, 2026
5 out of 5
We just left Best Buy and I just want to give a huge thank you to Oscar. He was patient, knowledgeable, and friendly. But the other associates were too, I just didn’t catch their name. He helped us out in the computer section. Thanks Oscar keep doing what you are doing. With that work ethic, and attitude you have a bright future.

About Best Buy Pasadena

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