Don't buy products from best buy. I was told if I had trouble setting up my device, that geek squad would come and set up in my house at no charge. They lied. They want to charge me 100 dollars to do it. Best Buy is taking advantage of senior citizens on a fixed income. Bad business. They wouldn't even let me speak to a manager at the Pasadena Tx store. Will be returning bose product and canceling total membership. You should be ashamed of yourself when I totally believed that the geek service set up was free because of my total membership. You deserve no stars.
Upon my first experience to ever going to a Best Buy, I loved the acknowledgment the second I walked in, made me feel welcomed, along with being asked if I needed help or assistance in finding merchandise, would come again in the future^^
Pre-ordered an item months ago, finally released and they just sold them all and never fulfilled my pre-order. Now it's oos and my orders are getting cancelled. Gross. Wouldn't trust them.