Frequently Asked Questions About Best Buy Pasadena
How do I check product availability at the Pasadena Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pasadena Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pasadena stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pasadena Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3621 reviews)
Sandra M
August 28, 2026
3 out of 5
The food is ok the waitress not so good
Pedro G
August 25, 2026
5 out of 5
Good store.
Antionette E
August 19, 2026
1 out of 5
Huge training issue! Was told get phone screen proctor could be installed for free if I was a reward memeber. I gave my number she told me I wasn’t. However I was in the system with my old address. I told her go head sign me up. Then after waiting for her to complete. I said now I can get the screen proctor installed. She ask the same girl that told her that I could they switch to old no you can’t do that. Abailgal and juletha gave misinformation just meet their quoted for today in getting people signed up
Faith C
August 07, 2026
4 out of 5
Purchased a phone and was told the geek squad could set it up but didn't state it would be a fee. After waiting over 40 minutes for assistance at Geek Squad, it when I was informed of the fee for the assistance. The sales rep was polite and helpful.