Frequently Asked Questions About Best Buy Pearland
How do I check product availability at the Pearland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pearland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pearland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pearland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3195 reviews)
Alberto M
March 22, 2025
5 out of 5
i have long time ago not visited best buy but i surprised to see the prices and customer service are good enough.
Dhon P
March 18, 2025
1 out of 5
Nobody to assist about products. Waited for 10 mins!
Response from Best Buy
March 18, 2025
Hi, Dhon,
Thank you for sharing your review with us. We understand how important it is to be able to get quality assistance in a timely fashion. We would like to follow up with you to learn more about your visit and the ways we may improve.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64942500" in your message. Thanks!
Regards,
^April
Ge G
March 16, 2025
5 out of 5
Good customer service. Clean facility! Easy return process.
Jamelah L
March 13, 2025
3 out of 5
I was the only person in line and it took a while (around 4 minutes) to get checked out, as there seemed to be no one dedicated to the front checkout area. Other than that it's a normal well-maintained Best Buy.
Response from Best Buy
March 13, 2025
Hello,
Thank you for the review. I completely empathize with your feelings of frustration regarding the wait during checkout. We try to always make the check out process timely and effective. I regret to learn that was not the case for you.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64921383.
Regards,
^Kristy