Frequently Asked Questions About Best Buy Pearland
How do I check product availability at the Pearland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pearland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pearland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pearland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3234 reviews)
Kirby R
May 25, 2025
1 out of 5
Beware of this location. On 5/15/2025 an employee allowed someone to come in an open a fraud credit card account in my name, then spent $4,351 in store in one purchase. Police have been contacted.
Rosie E
May 24, 2025
5 out of 5
Both managers, Chris and Josh are amazing! My son had an issue with a radio installation and they went above and beyond to make it right. Thank you Best Buy for being a great company and hiring managers that represent Best Buy appropriately and believe in customer service 💯.
The S
May 23, 2025
5 out of 5
The lady who checked me out to get a water was vey nice 👍🏻 if you like quality service and quick response this Best Buy is top notch.
Bruce A
May 23, 2025
5 out of 5
Shawna was very helpful. She showed me the different options in speakers and looked up availability. She went above and beyond by letting me test the speakers by going up on the volume, and that is what convinced me to purchase my new JBL 320. I would have not purchased anything if it wasn't for Shawnas attentiveness and help.