I went with my cousin who needed to return a fitbit charger that she was advised would work and didn't. She feels judged and that the employees at another location gave her the wrong one intentionally. So, she wanted someone to go in with her. We were assisted by Roberto who came from another department to help. He was very kind and attentive to her needs. He made sure we left with the correct charger for her device by testing it. We felt like he actually cared, which these days is very refreshing. Thank you Roberto.
Best place... Very helpful staff...
Purchased a printer and at first glance you barely see any staff around. Then magically a sales staff came out and answered everything I threw at him and helped me make a good printer choice. This is how things should be and in this day and age of Internet shopping. You don't get the same service and a live human being. Love this Best Buy and highly recommend it!
Can't be mad at best buy. They survived and still have great customer service.