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Frequently Asked Questions About Best Buy Pearland

How do I check product availability at the Pearland Best Buy?
How do I check my order status?
My local Pearland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Pearland stores’ holiday hours?

Recent Reviews

4.1
(3169 reviews)
davin f
January 09, 2025
1 out of 5
Went to my former favorite store for a screen replacement and the lady from geek squad treated me like I ran over her favorite cat. I am sure she was probably just having a bad day but I just needed a screen replacement without all the sauce. Literally walked right back out and drove 24 minutes to the Apple Store where I should have went in the first place
Response from Best Buy
January 09, 2025
Hello and thanks for reaching out on Google, Davin. Shopping in our stores should be a pleasant experience and we understand your frustration. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64660830. Kindly, ^Graham
Oluchi C
January 05, 2025
5 out of 5
The direction was smooth
Kay S
January 01, 2025
5 out of 5
Appreciate man at door Knew where to find , which aile , was item that I want. So quick trip
juan g
December 30, 2024
1 out of 5
This place has poor customer service skills bare minimum workers management is barley involved and it shows
Response from Best Buy
December 30, 2024
Hello, Juan, Thank you for reaching out. I understand your experience at Best Buy may not have been a reflection of the expectations we have in place. We do wish for our customers to always feel welcome and appreciated. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64626527. Regards, ^Kristy

About Best Buy Pearland

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