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Frequently Asked Questions About Best Buy Pearland

How do I check product availability at the Pearland Best Buy?
How do I check my order status?
My local Pearland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Pearland stores’ holiday hours?

Recent Reviews

4.1
(3450 reviews)
KRYSTLE
August 06, 2026
1 out of 5
My mother bought appliances for the Whole house there. But no choice to cancel order! Fix your moving company. First off lady put wrong date on contract for delivery. She called about it . Then got hit with a moved date because Backlogged. No confidence on when they can Actually come. Lost a huge Sale
Response from Best Buy
August 06, 2026
Krystle, We are so sorry to hear about what your mom experienced with her appliance order and would like to look into what took place to help prevent this from happening in the future. Please have your mom send a private message to one of the links below. When doing so, have her state that she was responding to "Google Review 199206". Facebook (https://bby.me/1d5MuJ) Twitter/X (https://bby.me/6ClXrJ) Instagram (https://bby.me/4nddcZ Buy)
David M
August 02, 2026
1 out of 5
Came in to buy a laptop, but was met with terrible customer service. Try to ask questions about their pc’s and was met with an attitude of condescension when inquiring about their open box products.
Response from Best Buy
August 02, 2026
Thanks for sharing this review. We’re concerned to hear about this experience and that the service you received didn’t meet expectations. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/rRm2PX), Twitter/X (https://bby.me/ce0m1y), or Instagram (https://bby.me/Pp4LCb). Please include the Google Review reference number #197136 when reaching out.
Nyelah S
August 01, 2026
5 out of 5
I JUST left this Best Buy and I was helped by Alberto in GeekSquad, and, I kid you not, it took no less than 35 minutes total for him to fix what I needed in my iMAC. I work from home so I need my computer to work and be able to do what it is I need done, done and I explained all of that to him. He was very chill about the whole thing which made me feel more relaxed because I was so anxious. I even forgot my keyboard at home and he found a keyboard so he could do what he needed to do. Me and my kids walked around the store while he did his thing and he came and found us when he was done and that was that! Before we left, he showed me what I need to do and we were on our way 😊 Thank you so much, Alberto!
TROPICALIA V
July 27, 2026
1 out of 5
Fatal experiencia! hice un pedido el día 24 de julio con entrega al día siguiente y no llegó! A pesar de reportar que han pasado 3 días no me dieron una solución, teniendo el artículo en la tienda, me dicen que debo esperar hasta el 8 de agosto sin ningún motivo aparente, tampoco me dejan cancelar mi pedido hasta el 8 de agosto.. no tengo ni el producto ni mi dinero! Es una estafa digno de investigar!

About Best Buy Pearland

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