Frequently Asked Questions About Best Buy Pearland
How do I check product availability at the Pearland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pearland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pearland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pearland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3209 reviews)
LaShonda W
April 12, 2025
5 out of 5
Alex was amazing with customer service. He gave me amazing advice on getting a desktop and monitor. This a good place to go if you’re looking for anything video game related.
Ron
April 10, 2025
5 out of 5
Good clean store! Helpful employees.
Matt B
April 10, 2025
5 out of 5
Always love you ve going to Best Buy in Pearland.
Terry B
April 09, 2025
4 out of 5
Don’t try to speak to an actual person at the store on the phone. You’ll get someone in the Philippines and you will not be able to get through. Spend your money somewhere else. I tried a second time and the operator hung up on me when I asked to speak to someone in the store. The Greek squad crew provided excellent service, however. They were able to provide me with an extension to contact them if need be.
Response from Best Buy
April 09, 2025
Hello, Terry,
Thank you for taking the time to reach out on Google with a review. I can definitely understand wanting to speak with someone at your local store before making the trip. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 65026696 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you soon!
Best regards,
^Ryan