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Frequently Asked Questions About Best Buy Pearland

How do I check product availability at the Pearland Best Buy?
How do I check my order status?
My local Pearland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Pearland stores’ holiday hours?

Recent Reviews

4.1
(3195 reviews)
Alberto M
March 22, 2025
5 out of 5
i have long time ago not visited best buy but i surprised to see the prices and customer service are good enough.
Dhon P
March 18, 2025
1 out of 5
Nobody to assist about products. Waited for 10 mins!
Response from Best Buy
March 18, 2025
Hi, Dhon, Thank you for sharing your review with us. We understand how important it is to be able to get quality assistance in a timely fashion. We would like to follow up with you to learn more about your visit and the ways we may improve. Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64942500" in your message. Thanks! Regards, ^April
Ge G
March 16, 2025
5 out of 5
Good customer service. Clean facility! Easy return process.
Jamelah L
March 13, 2025
3 out of 5
I was the only person in line and it took a while (around 4 minutes) to get checked out, as there seemed to be no one dedicated to the front checkout area. Other than that it's a normal well-maintained Best Buy.
Response from Best Buy
March 13, 2025
Hello, Thank you for the review. I completely empathize with your feelings of frustration regarding the wait during checkout. We try to always make the check out process timely and effective. I regret to learn that was not the case for you. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64921383. Regards, ^Kristy

About Best Buy Pearland

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