I have always relied on Best Buy, not just for the electronics items, but for the unbiased recommendation and deep technical knowledge of the geek team. Their comprehensive protection package, there is another great and truly value add plan to supplement any purchases from there, and which comprehensively covers all electronics and appliances in your house for an year. So go ahead and be rest assured that when you buy from Best Buy, you get the right recommendation, best product at good price and an option for comprehensive cover. To top it all, a great customer support.
Yall got alot of employees sitting around on their phones while customers are waiting. Just saying.
Weird situation I had, but the employees here helped immensely:
I purchased a 1.2k$ Samsung OLED from the Alvin Best Buy location, but after a week of using it, and tweaking with its picture quality, I REALLY didn't like it; my other monitors - which are LG's, were only 200$, and had significantly better picture quality than a 1.2k$ Samsung OLED.
So I eventually traded in that Samsung OLED at this location, for an LG OLED monitor instead... but when I got here, the Samsung OLED wasn't even turning on, and there was a crack in its screen despite packing it in its original packing correctly. Stressing out, I was worried I wasn't going to be able to trade it in, and would have to foot the bill, but the people here had a LOT of grace when they allowed the trade-in despite myself transporting that Samsung OLED incorrectly (learned the hard way that you are NOT supposed to transport OLED's on their faces, but right-side-up - even in their original packing... AND I forgot to take off a monitor plate on the back of that Samsung OLED, which I think contributed to that crack on its screen as it was transported on its back).