Jeffrey S
October 25, 2026
I walked in trying to Price match an item from Sam's Club. I was informed that due to a "new" not published corporate policy with the item price being too low they can only price match to our local Sam's Club. I was instructed to go to the Sugarland store. Is the Sugarland Sam's Club not local enough for you to price match the item? I am very disappointed with this store service and will not be back here.
Anthony C
October 10, 2026
Poor return policy, 15 days.
Response from Best Buy
October 10, 2026
Hello!
We understand how important it is to have a clear and reasonable return policy when making a purchase.
If you would like to discuss your experience further or get assistance please reach out to us at any of our social media accounts.
Facebook (https://bby.me/ifh6k3)
Twitter/X (https://bby.me/MtDb5r)
Instagram (https://bby.me/gEzns0)
Be sure to mention your Google Review number, #233350, in your message. Thank you.
The employees, was very kind. One employee, who did not work in the area, was passing by, & ask who he help me.
Thanks.